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Reviews of Holy Smoke Resort

3.5 out of 5
Holy Smoke Resort
24105 Highway 16A, Keystone, SD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 251 out of 390 reviews" "
Rating 8 - Good. 94 out of 390 reviews" "
Rating 6 - Okay. 31 out of 390 reviews" "
Rating 4 - Poor. 8 out of 390 reviews" "
Rating 2 - Terrible. 6 out of 390 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Two "bedrooms" on Expedia means two beds
Stayed 1 night in May 2024
Response from Lynette on 16 May,2024
Thank you for the great review. I will double check how our 2 bed cabins are listed. Thanks for the heads up

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’m a city girl. Loved the cabin. It was clean, simple and had everything we needed. Thank you for the peaceful stay!
Stayed 1 night in May 2024
Response from Lynette on 10 May,2024
Thanks for the great review

10/10 Excellent

Mike

Stayed 1 night in Oct 2023
Response from Lynette on 2 Nov,2023
Thank you for the great review

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location Extremely clean and well managed. I would highly recommend this property and will definitely return.
Stayed 1 night in Sep 2023
Response from Murphy on 3 Oct,2023
Thank you for the great review Evelyn! You made our day. We are looking forward to your return.

10/10 Excellent

Victoria

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great cabin and proximity to Mt. Rushmore and Crazy Horse Memorials.
Stayed 1 night in Sep 2023
Response from Lynette on 29 Sept,2023
Thank you for the great review. Hope you come back to see us again

10/10 Excellent

Jack

Liked: Cleanliness, property conditions & facilities
Great little cabin.
Stayed 1 night in Sep 2023
Response from Murphy on 3 Oct,2023
Thank you for the great review. Please return one day!

10/10 Excellent

Randy, Bethpage

Liked: Cleanliness, property conditions & facilities
Nice, clean cabin and property. Check-in stayed a little after closing for us to arrive. Convenient to Keystone area. Great stay!
Stayed 6 nights in Sep 2023
Response from Murphy on 26 Sept,2023
THANK YOU so much for the great review. We hope to see you again. You just made the day for our hard working staff! SMILES EVERYWHERE.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2023
Response from Lynette on 24 Sept,2023
Would have been nice to know what was wrong since they gave us low score

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Very comfortable.
Stayed 2 nights in Sep 2023
Response from Lynette on 24 Sept,2023
Thank you for the great review

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Lynette on 24 Sept,2023
Thanks for the review

6/10 Okay

elizabeth

Travelled with family
Liked: Cleanliness
towels were thin. location was good
Stayed 2 nights in Sep 2023
Response from Murphy on 24 Sept,2023
Really? "towels were thin." That's all you could find?

6/10 Okay

Anthony Wayne

Disliked: Room comfort
Surprised
We have stayed in cabins before, but this one lack the comforts that we are used to.
Stayed 2 nights in Sep 2023
Response from Lynette on 23 Sept,2023
WOW! I'm surprised! You stayed in cabin 7. That is our most popular cabin. It's the historic cabin. It has 2 easy chairs with ottomans along with a microwave, refrigerator and a coffee pot. Would have been nice to know what other comforts you are used to.

10/10 Excellent

Scott

Stayed 4 nights in Sep 2023
Response from Lynette on 22 Sept,2023
Thank you for the GREAT review!!

8/10 Good

Cindy

Stayed 5 nights in Sep 2023
Response from Lynette on 2 Nov,2023
Thank you for the great review

10/10 Excellent

Greta

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Lynette on 21 Sept,2023
Thank you for the great review. Hope to see you again

6/10 Okay

Cathy

Travelled with group
Stayed 1 night in Sep 2023
Response from Lynette on 19 Sept,2023
Hmm. I wish she would have said what was just okay about our place

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
The cabin that we had was wondering and the view was amazing
Stayed 3 nights in Sep 2023
Response from Murphy on 12 Sept,2023
Thank you so much for reviewing us. We are very happy you enjoyed your stay and the view! We hope you will return .

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Lynette on 13 Sept,2023
Thank you for the great review!!

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location easy access to keystone and other towns. Loved everything about it. The only thing we could of used was a flyswatter. Loved the big frig. Nice people.
Stayed 3 nights in Sep 2023
Response from Lynette on 7 Sept,2023
Thank you for the great review.

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
Quiet cabin. Comfortable beds.
Stayed 1 night in Aug 2023
Response from Lynette on 2 Sept,2023
Thank you for the great review. Glad you enjoyed your cabin

10/10 Excellent

William

Stayed 7 nights in Aug 2023
Response from Lynette on 16 Sept,2023
Thank you for the great review. Hope to see you again

6/10 Okay

Frances

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Property location was great accessible to Black Hills area.
Stayed 4 nights in Aug 2023
Response from Murphy on 22 Aug,2023
Thank you for the review. Glad you liked our location.

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Nice quiet cabins perfect for small families or couples looking for some privacy and a gorgeous view.
Stayed 1 night in Aug 2023
Response from Lynette on 18 Aug,2023
Thank you for the great review.

8/10 Good

Debra

Travelled with partner
Close to Mt Rushmore. No place to park, very small area in front of several cabins. Older shower, old air conditioner, dirty areas behind furniture. Strong odor: mildew?
Stayed 1 night in Aug 2023
Response from Lynette on 16 Aug,2023
We do not replace air conditioners yearly. We replace them as they go out. But Thank you for the review

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and peaceful little place. Only downfall is transportation in the area. We would definitely stay again!
Stayed 1 night in Aug 2023
Response from Lynette on 12 Aug,2023
Thank you for the great review. Yes transportation is a problem around here. In the winter time the population is 240 people.

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Perfect spot for some well needed rest from a day of travel and sightseeing.
Stayed 1 night in Jul 2023
Response from Lynette on 7 Aug,2023
Thank you for the great review. Hope to see you again

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023
Response from Murphy on 4 Aug,2023
Thank you for the great rating! You made our staff's day. We hope you will return.

10/10 Excellent

Danielle

Stayed 2 nights in Aug 2023
Response from Lynette on 23 Aug,2023
Thank you for the great review!!

10/10 Excellent

Brian

Stayed 1 night in Jul 2023
Response from Lynette on 18 Aug,2023
Thank you for the review

10/10 Excellent

Clare

Liked: Cleanliness, room comfort
Stayed 9 nights in Jul 2023
Response from Lynette on 24 Jul,2023
Thank you!! We look forward to seeing you next year!!

8/10 Good

Jason

Liked: Cleanliness
Not Bad
Holy Smoke is extremely convenient to the main strip of Keytone, Mt. Rushmore, Needles Highway, and Crazy Horse. The cabin was clean but very dated and a small TV with only 3 channels.
Stayed 2 nights in Jul 2023
Response from Lynette on 23 Jul,2023
I wish you would have brought the fact the TV only had 3 channels to my attention. We are suppose to have 13 channels therefore something must have been wrong with the satellite system which could have been fixed had I known about it. As far as the cabin being dated....the cabin decor is southwestern rustic. Not like a motel room. Most people enjoy the different decor. But to each their own. Thank you for staying with us.

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for our family vacation in South Dakota. Would come again!
Stayed 2 nights in Jul 2023
Response from Lynette on 21 Jul,2023
Thank you for the great review. We love being apart of our guests vacation!!

10/10 Excellent

Scott, Pinetop

Stayed 1 night in Jul 2023
Response from Lynette on 3 Aug,2023
Thank you for the great review

8/10 Good

Bethany

Travelled with family
Liked: Cleanliness
Checked in late and staff was very helpful and accommodating. Room was nice, no A/C on when we arrived and it was very warm in our cabin. It did eventually cool, but it took a little while. Overall, a good experience.
Stayed 1 night in Jul 2023
Response from Lynette on 13 Jul,2023
Thank you for the review

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort
peaceful
nice location, clean, amazing view, extremely quiet enjoyed it. negative would be cabin was lacking outlets , very little lighting, ac didn’t cool very well.. but we opened the windows and were very comfortable.. we would definitely stay again
Stayed 1 night in Jul 2023
Response from Lynette on 13 Jul,2023
Thank you for the review

10/10 Excellent

Mary

Stayed 1 night in Jul 2023
Response from Lynette on 1 Aug,2023
Thank you for the great review! Hope to see you again

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The lady at the check in desk is awesome. She was super helpful and so nice when we were struggling to find our way to the resort! Once there it was a great place to stay!
Stayed 2 nights in Jul 2023
Response from Murphy on 11 Jul,2023
Thank you for the great review! The GPS out here in the Black Hills is not always reliable. We are so glad you enjoyed your stay with us and we hope you will return some day.

10/10 Excellent

Kelly

Travelled with family
Great place
Stayed 4 nights in Jun 2023
Response from Lynette on 27 Jun,2023
Thanks for the great review. Hope you come stay with us again!

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Holy Smokes Resort was the perfect place for our family reunion!!! Enjoyed by all 82 of us ❤️
Stayed 4 nights in Jun 2023
Response from Lynette on 26 Jun,2023
Thank you for the WONDERFUL review. We enjoyed having you here.

10/10 Excellent

Mark

Stayed 1 night in Jun 2023
Response from Lynette on 16 Jul,2023
Thank you for the great review! Hope you come stay with us again!

10/10 Excellent

justin

Liked: Cleanliness, amenities, property conditions & facilities
This place is adorable, clean, and really well located next to Mt. Rushmore and Crazy Horse. Very peaceful, I would stay here again any time.
Stayed 1 night in Jun 2023
Response from Lynette on 22 Jun,2023
Thank you for the great review. Hope to see you again

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, room comfort
Nice
Stayed 1 night in Jun 2023
Response from Lynette on 15 Jun,2023
So happy you enjoyed your stay.

10/10 Excellent

Brent

Stayed 1 night in Jun 2023
Response from Lynette on 5 Jul,2023
Thank you for the great review. Hope to see you again.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome cabin, friendly welcoming manager, reasonable rates. Would stay there again if we visit this area.
Response from Lynette on 13 Jun,2023
Thank you for the great review. Hope you stay with us again.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The manager greeted us with a warm and inviting 'welcome'. The cabin was great. We would stay there again if we ever return to this area.
Stayed 1 night in Jun 2023
Response from Lynette on 9 Jun,2023
Thanks for the great review! Hope to see you again!

10/10 Excellent

david

Liked: Cleanliness, room comfort
Pristine and idyllic. Very quiet and comfortable with a super restaurant nearby
Stayed 1 night in Jun 2023
Response from Lynette on 8 Jun,2023
Thank you for the great review!! Glad you enjoyed your stay

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The cabin was perfect. Great location. I would stay here anytime That I would come back here very nice!!
Stayed 3 nights in Jun 2023
Response from Lynette on 7 Jun,2023
Thank you for the great review! We hope to see you again!

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay. Love the cabin, great porch to sit out on in the evening or between our outings. Great location for everything we wanted to do. We will be back
Stayed 3 nights in Jun 2023
Response from Lynette on 7 Jun,2023
Thank you for the wonderful review. Can’t wait to see you again.

10/10 Excellent

Felipe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff!
Stayed 2 nights in Jun 2023
Response from Lynette on 6 Jun,2023
Thank you for the great review. Hope you stay with us again!

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities
The cabin was very nice and comfortable, comparable to a hotel room. Could use more lighting.
Stayed 2 nights in Jun 2023
Response from Lynette on 5 Jun,2023
Thank you for the review. I will address lighting with the owner