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SureStay Hotel by Best Western Alice

2.5 star property
Travelers can relax by the outdoor pool or use the barbecue grills for evening enjoyment, while convenient express check-out makes departures hassle-free

Choose dates to view prices

SureStay Hotel by Best Western Alice welcomes guests with practical comforts including free breakfast and laundry facilities. The outdoor pool offers a refreshing break, while WiFi keeps everyone connected. A 24-hour front desk ensures assistance is always available.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is S$174
includes taxes & fees
22 May - 23 May
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Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does SureStay Hotel by Best Western Alice have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at SureStay Hotel by Best Western Alice?

As of 20 May, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Alice on 22 May, 2026 start from S$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Alice pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Hotel by Best Western Alice?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Alice?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Hotel by Best Western Alice?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Hotel by Best Western Alice located?

Situated in Alice, this hotel is within 2 miles (3 km) of South Texas Museum, Tejano Roots Hall of Fame and Alice Regional Hospital. Coastal Bend College is 2.9 mi (4.7 km) away.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

8.0

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 70 out of 170 reviews
Rating 8 - Good. 52 out of 170 reviews
Rating 6 - Okay. 28 out of 170 reviews
Rating 4 - Poor. 4 out of 170 reviews
Rating 2 - Terrible. 16 out of 170 reviews

Reviews

Verified

8/10 Good

Rachel f.

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, Quiet, Great Staff!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean , comfortable & AC was Super ! Staff was very friendly and breakfast was very good !
Stayed 1 night in Jul 2025
Verified

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, can tell recently renovated. Was in town for a family event and was this was a comfortable place to stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, easy check-in.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice peaceful stay, Very clean, quiet, and comfy
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice Hotel in that area. Clean rooms, comfortable, easy to get to. Didn't have time to look around was a business trip just in and out.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and comfy room
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm a people person. Staff from check in to housekeepers were helpful and friendly. If in the area in the future, defiantly staying there.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were ok, but a little noisy outside. Beds were nice and firm. They had a good hot breakfast. The hotel was not on the main street where all the restaurants and convince stores were. Hotel was along an industrial area.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Angie

Disliked: Staff & service
The in-room whirlpool/jacuzzi was really nice but the hotel is pretty old and needs some TLC. Front office staff was not friendly in the least --pretty much seemed disinterested in our business. It was quiet and served its purpose for the weekend but not sure I'd choose this hotel again.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was small but clean. I liked the room and it was very quiet as there was not many occupants. The beds were uncomfortable. The pool was clean and water was warm. I kinda got pissed off when I went to office on Sunday morning expecting to eat a continental breakfast and the main lobby doors were locked and a note on the door stating "Unfortunately There will no breakfast today." Mind you, this was a Sunday Morning. When I rang the window bell for service (I had to ring it several times), the office lady stated they were short staffed (they only had 2 workers) and this was the reason for no breakfast being served. Im sorry but the whole hotel maybe had 10 rooms rented out and I sure didnt see the office being overwhelmed by renters because the DOORS WERE LOCKED!! I do feel like this is a false advertisement as I rented there because it said it did supply a continental breakfast. I ended up having to spend more money to buy breakfast down the road...
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No help full
Stayed 2 nights in May 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small a little older place but ok place to stay for a night
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Good place
Stayed 1 night in Apr 2025
Verified

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Cindy

Liked: Cleanliness, staff & service, amenities
The pool was too hot and slimy to swim in. Front desk was nice. Music blasting from a bunch of workers.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very decent
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly front desk service. Clean rooms, and well kept area outside. Worth the stay. I definitely recommend to others.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Rosa M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will SureStay here again

Everything was really good for the price. New-ish and clean. Friendly staff.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, quick and courteous. The area was quiet and clean. Good overall.
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Sam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was told a pet fee per nite would be added to room charge when i checked in with one person. I was charger more per nite when I checked out with a different person. Seems like a scam. I didn't have time to question.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything okay
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Analuisa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was nice but staff is very rude and unprofessional