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The Ayu Kintamani Villa at Toya Devasya - CHSE Certified

Photo gallery for The Ayu Kintamani Villa at Toya Devasya - CHSE Certified

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2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/patio

Overview of The Ayu Kintamani Villa at Toya Devasya - CHSE Certified

The Ayu Kintamani Villa at Toya Devasya - CHSE Certified

5.0 star property
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Jalan Puri Bening (STA), Toya Bungkah, Kintamani, Bali, 80652

Explore the area

  • Popular LocationToya Devasya1 min walk
  • Popular LocationPura Besakih Temple65 min drive
  • Popular LocationMount Agung116 min drive

Choose dates to view prices

About this area

Toya Bungkah

Located in Kintamani, The Ayu Kintamani Villa at Toya Devasya - CHSE Certified is in the mountains and on a lake. The area's natural beauty can be seen at Subak System and Lake Batur, while Museum Geopark Batur and Batur Volcano Museum are cultural highlights. Toya Devasya and Boga Wreck are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Toya Devasya - 1 min walk
  • Batur Natural Hot Spring - 5 min walk
  • Subak System - 17 min walk
  • Pura Besakih Temple - 65 min drive
  • Mount Agung - 116 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 73 min drive

Restaurants

  • Restaurants on site
  • Flamboyant Resto
  • Lakeside Resto and Bar

About this property

The Ayu Kintamani Villa at Toya Devasya - CHSE Certified

Luxury hotel with 2 restaurants and 2 outdoor pools
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site. All 13 rooms boast private pools and deep soaking bathtubs, plus in-room free WiFi and plasma TVs with cable channels. Other amenities available to guests include patios, living rooms and dining areas.
The Ayu Kintamani Villa at Toya Devasya - CHSE Certified offers 13 accommodations with private pools and minibars. Rooms open to patios. This accommodation offers separate living rooms. Beds feature premium bedding. 37-inch Plasma televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge) up to 30 km
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Canoeing
  • Ecotours
  • Fishing
  • Mountain biking
  • Spa services

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Fridge
  • Separate dining area
  • Separate living room
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Indonesian

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • Ayurvedic treatments
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • 37-inch plasma TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Patio

More

  • Desk
  • In-room massage
  • Phone
  • Private pool
  • Separate living room
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 9 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 250000

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 650000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ayu Hotel Kintamani
Ayu Kintamani
Toya Devasya Wellness Resort Kintamani
Toya Devasya Wellness Kintamani
Toya Devasya Wellness
The Ayu Kintamani
Ayu Kintamani Villa Toya Devasya Hotel
Ayu Villa Toya Devasya Hotel
Ayu Kintamani Villa Toya Devasya
Ayu Villa Toya Devasya
Hotel The Ayu Kintamani Villa at Toya Devasya Kintamani
Kintamani The Ayu Kintamani Villa at Toya Devasya Hotel
Hotel The Ayu Kintamani Villa at Toya Devasya
The Ayu Kintamani Villa at Toya Devasya Kintamani
The Ayu Kintamani
Toya Devasya Wellness Resort
Ayu Kintamani Toya Devasya
The Ayu Kintamani Villa at Toya Devasya
The Ayu Kintamani Villa at Toya Devasya CHSE Certified
The Ayu Kintamani Villa at Toya Devasya - CHSE Certified Hotel

Overall score and ratings

3.1
Rating 5 - Excellent. 8 out of 59 reviews
5 - Excellent 14%
Rating 4 - Good. 22 out of 59 reviews
4 - Good 37%
Rating 3 - Okay. 9 out of 59 reviews
3 - Okay 15%
Rating 2 - Poor. 8 out of 59 reviews
2 - Poor 14%
Rating 1 - Terrible. 12 out of 59 reviews
1 - Terrible 20%

3.0/5

Cleanliness

3.2/5

Staff & service

3.3/5

Amenities

3.0/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019

1/5 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
it was very dirty... and there was constant road noise and construction noise.. even in the middle of the night.... when we asked them to stop that, it stopped for an hour and continued on... it appears to be a great place for kids, but not for adults traveling... however the breakfast buffet was outstanding.... and the water was very clean.. the ROOM WATER PRESSURE was horrible.
Stayed 1 night in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First classPlace Hot Springs high and suites luxury camping nice place very happy
Stayed 1 night in Mar 2019

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like much about this place, dirty out dated resort with a sort of abandoned creepy vibe. We had planned to stay 3 nights but left in the morning after our first night.
Stayed 2 nights in Nov 2018

3/5 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Best part of this stay is only the hot springs
I have to say the best part of this resort is the hot springs and the large villa. Otherwise it is lacking in a lot of standard amenities. No universal adapters even though their room manual said to ask the front desk for it. No hot shower in the bath tub and shower even though its outdoor and during this time of the year it can be quite freezing. No hair dryer which we had to call the front desk to deliver. The safe is locked and won't open but I tend to ignore as it wasn't that urgent. The TV wasn't working all day and we had to call 3 times throughout the day, the 2nd time someone came to bring us the hair dryer but have no idea how to fix the TV. He said he will bring the manager. We waited for hours before we called again to remind them and the manager finally came to fix the TV. Flies are a big problem. Mosquitoes too. We were blasted with flies all over the place. We tried to ask for insect repellants but they don't have any. Even in the restaurant, they should probably invest in a number of flies electric shocker to hang around as the flies are constantly attacking our food that we can't even walk away for a second to grab anything else without the flies feasting on our plate. Morning breakfast was cold the first day. It wasn't even that late. It was a little after 8 am. The second day they had burner so was able to keep the food warm. The best service we got was from the bellboy. Otherwise service was okay, nothing above and beyond.
Stayed 2 nights in Jan 2019