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Crowne Plaza Kitchener-Waterloo by IHG

4.0 star property
Hotel with a full-service spa, a quick walk to Centre In The Square

Choose dates to view prices

Photo gallery for Crowne Plaza Kitchener-Waterloo by IHG

Exterior
Exterior
Interior detail
Exterior
1 bedroom, premium bedding, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Spa
The current price is S$185
includes taxes & fees
20 Jun - 21 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

1 bedroom, premium bedding, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Sofa bed - double
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, desk, blackout curtains

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

1 bedroom, premium bedding, desk, blackout curtains

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
105 King St E, Kitchener, ON, N2G2K8

What's nearby

  • Centre In The Square - 8 min walk - 0.7 km
  • Kitchener Memorial Auditorium Complex - 20 min walk - 1.7 km
  • Bingemans - 6 min drive - 5.1 km
  • Wilfrid Laurier University - 7 min drive - 4.7 km
  • University of Waterloo - 8 min drive - 5.4 km

Getting around

  • Kitchener Station - 14 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 67 min drive

Restaurants

  • ‪Crabby Joe's Bar & Grill - ‬1 min walk
  • ‪Rose Cafe - ‬1 min walk
  • ‪Coffee Culture Cage and Eatery - ‬2 min walk
  • ‪Variedad Latina Restaurant - ‬2 min walk
  • ‪The Yeti Cafe - ‬4 min walk

About this property

Crowne Plaza Kitchener-Waterloo by IHG

Upscale hotel near Centre In The Square
Located close to Kitchener-Waterloo Art Gallery and Kitchener Memorial Auditorium Complex, Crowne Plaza Kitchener-Waterloo by IHG provides dry cleaning/laundry services, a fireplace in reception and a bar. Indulge in aromatherapy, hydrotherapy and a facial at Karma Medi Spa, the on-site spa. The on-site American cuisine restaurant, Aqua Lounge Restaurant, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a business centre.
You'll also find perks such as:
  • An indoor pool
  • Self-parking (surcharge), express check-out and concierge services
  • Luggage storage, multilingual staff and a porter/bellboy
  • A banquet hall, a 24-hour front desk and a lift
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 201 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers or deep-soaking baths plus designer toiletries and hairdryers
  • 37-inch LED TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, French, Hindi

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Pillow-top beds, desk, blackout curtains, soundproofing

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
8.2 out of 10, Very good, 1,289 reviews
The price is S$115
includes taxes & fees
22 Jun - 23 Jun
Quality Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aqua Lounge Restaurant
  • Aqua Lounge Restaurant

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (15,000 square foot of space)

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: CAD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo by IHG Hotel
Crowne Plaza Kitchener Waterloo an IHG Hotel
Crowne Plaza Kitchener-Waterloo by IHG Kitchener
Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener

Frequently asked questions

Does Crowne Plaza Kitchener-Waterloo by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 AM.

How much does it cost to stay at Crowne Plaza Kitchener-Waterloo by IHG?

As of 15 Jun, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Kitchener-Waterloo by IHG on 20 Jun, 2025 start from S$185.2, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Kitchener-Waterloo by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Kitchener-Waterloo by IHG?

Self-parking is available for CAD 12.00 per night.

What time is check-in at Crowne Plaza Kitchener-Waterloo by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Kitchener-Waterloo by IHG?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Kitchener-Waterloo by IHG located?

Located in Downtown Kitchener, this spa hotel is within a 10-minute walk of Kitchener-Waterloo Art Gallery and Centre In The Square. Kitchener Memorial Auditorium Complex and Wilfrid Laurier University are also within 3 mi (5 km). Kitchener Station is 14 minutes by foot.

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Crowne Plaza Kitchener-Waterloo by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 576 out of 1189 reviews
Rating 8 - Good. 315 out of 1189 reviews
Rating 6 - Okay. 168 out of 1189 reviews
Rating 4 - Poor. 56 out of 1189 reviews
Rating 2 - Terrible. 74 out of 1189 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds and on property dining
Stayed 3 nights in Jun 2025

10/10 Excellent

Aksana

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable beds, tasty breakfast!
Stayed 1 night in Jun 2025

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
The breakfast was excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and location
Stayed 3 nights in Jun 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, beautiful breakfast, nice room
Stayed 1 night in May 2025

10/10 Excellent

Zainab

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and the staff was very helpful and nice.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Good location and access to public transit. Parking was easy and reasonable. Staff was very friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Chris

It was a nice experience with good reseption area
Stayed 1 night in Jun 2025

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Quiet rooms. Pool was a bonus. Close to LRT, bus, and rail station.
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
Clean, very nice and efficient staff, nice rooms, beds very comfortable.
Stayed 1 night in May 2025

8/10 Good

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service and staff were exceptional.
Stayed 2 nights in May 2025

8/10 Good

Michelle

Great overnight stay!
Stayed 1 night in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty, modern hotel with friendly staff. The wallpaper is looking a little tired in certain hallways, and the gym has one machine that is a bit broken, but the lobby area is sparkling and on the whole this is a very nice hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant on site good food selection
Stayed 1 night in May 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient for our appointment in Kitchener. Staff were very helpful during our stay.
Stayed 1 night in May 2025

8/10 Good

Angela

Liked: Cleanliness
Hotel was good and breakfast was.great. The parking situation was pretty sketchy and.the whole lobby and resturant smells strongly of chlorine.
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Solid stay
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
We found the hotel comfortable and clean and the staff extremely kind and helpful. It is also very close to the tram service. The aA block away it is much better.
Stayed 5 nights in May 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!!
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely polite & attentive.
Stayed 1 night in Jun 2025

10/10 Excellent

Sagida

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place.
Stayed 3 nights in Apr 2025