Kiyama Holidays

This hotel is at high premium service and quality. I travel a lot in the world. I strongly recommend that this hotel is one of best hotels.

We’ve stayed at many various hotels in Japan and have never come across a hotel where the staff have been as unhelpful and dismissive as the ones at Tokyu Stay Hakata. From the front desk staff to some of the restaurant staff. Linh at the front desk was particularly unhelpful. A female staff member who made our drinks at the restaurant was lovely and very friendly. Hotel itself was basic, somewhat clean (the elevators were dirty, bathrooms need more thorough cleaning), comfortable beds, location was a 10-15 minute walk from Hakata station. The in room washer and dryer were great. They’ll only do a full clean of your room once every 7 days, you can pay extra for room cleaning/bed changing if needed.

check-in process was a bit confusing, like we had to call the host to be checked-in but that’s okay, the place itself was quiet and cozy. 10 minutes walk to the bus, only down the street from a lawson.

The place is neat and just nice for 5pax.There are few convenience stores nearby. Restaurants tend to open after 11am. Instead of walking from Hakata station, there are buses that can take you directly to the bus stop (about 2 stops) which is just few steps away from Roi.

This place is not to expensive and close to shopping area