Knowledge Quarter Holidays

"Great place in a great location."

"With the exception of a powercut in the middle of the night that meant the lights stopped working in the morning - this is a very well maintained, comfortable, hotel with excellent and extremely helpful staff."

"Hotel needs to be closed down and revamped. It is such a great location and size, but anyone going to the 6th floor couldn't in one lift as button broken. In the other lift it didn't go to the 2nd floor, so customers had to go to the 3rd floor and walk down. I booked 3 rooms. My son's room had no hot water in the shower but he did in the sink. He also had wall paper was hanging off the wall's and the room stank of damp. My room had a random step 2 foot inside the door but generally was fine. No...

"The basement room had a musty smell."

"The apartment was clean spacious and quiet considering how close it is to the station. Communication with Ray and Gareth as hosts was fantastic, and they were so accommodating with an early check in and out time. Would definitely recommend. If I had to make any comments, the mezzanine has a very low ceiling with steep stairs, and for the 4 beds upstairs there is only one plug. Also it's quite hard to be quiet for others as all the rooms are open! (Bar the bathroom). But didn't detract for us as...

"Texted the number provided regarding check in & shared our arrival time - no reply. Messaged again when we were trying to check in and he just said ‘I’ve sent you the instructions’ and then didn’t reply again for TWO HOURS. In the morning (15 minutes prior to checkout time) they banged on our door TWICE and one of the four people intimidatingly stood in the kitchen shouted ‘get out’ BEFORE CHECKOUT TIME. It made us feel unsafe, unwelcome and like children. They didn’t even acknowledge our...