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Reviews of The Pier Koh Phangan

2.5 out of 5
The Pier Koh Phangan
90/3 Moo 1, Thong Sala, Ko Pha-ngan, Surat Thani

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 38 reviews" "
Rating 8 - Good. 13 out of 38 reviews" "
Rating 6 - Okay. 7 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Melanie

Stayed 10 nights in Jan 2024

8/10 Good

Raymond

Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Lydia

Stayed 3 nights in Jan 2023

10/10 Excellent

Jess

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy and friendly staff, comfy beds
Stayed 2 nights in Feb 2023

4/10 Poor

Gerard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren't expecting much as we did only book 1 night in the cheapest room but after the poor reception from the staff, smelly room with broken toilet we decided to stay in another place. I am sure it was lovely pre covid and I do hope it prospers in the future as its in a fantastic location. Needs some TLC

6/10 Okay

Verified traveller

Travelled with group
Basic bungalow near the pier
Stayed 1 night in Jan 2019
Response from The Pier on 27 Nov,2019
Thank you for your comment.

6/10 Okay

Verified traveller

Disliked: Staff & service
The staff was nice, but everything was extra pay, which seems outrageous for the price, compared to others around. They didn't have drinking water on site for guests, 20B extra per small bottle, or coffee/tea in the morning, and the bikes are 250 baht per day. I only needed for 2 hrs before my ferry, which they helped me to set up, for a commission fee of course, and still wouldn't budge on price. You can go around the corner for 150-200 depending on length of rental. The room is basic and clean enough, air con works well, no toiletries. For the price there are several places closer to market that cater much better to the well-being of their guests. Quiet and peaceful, which was great for my one night, but not recommended for solo travelers looking to meet people. The beach is not really great for swimming.
Stayed 1 night in Mar 2019

4/10 Poor

Kelly, Koh Phangan

Disliked: Cleanliness, amenities
Ants everywhere - all over my bungalow - on the bed, shelf, bathroom -- everywhere! I stayed at two other hotels on the same street and NO ants so it's just them. No pool either, so it's pricier than better places nearby.
Stayed 2 nights in Mar 2019

6/10 Okay

maria

Quiet close to the pier
If you want to stay in a quiet access to a beach but not a swimmable beach, we recommend to start at the bungalows which are close the beach, town, market, shopping and the port. Beach is basic but you can relax on chair under the trees. Bungalows A1 and A2 are located close to the beach.
Stayed 2 nights in Mar 2019

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean guesthouse, convenient for pier
This new guesthouse is in a very handy location for the pier and also very close to the Walking Street. A short, but sweet stay as I was getting a ferry the next morning. I could have stayed longer, although possibly not a great place if you're a solo travelling looking to meet others. Check out the Phantip Night Food Market while you're there - only a ten-minute walk away.
Stayed 1 night in Jan 2019
Response from The Pier on 13 Feb,2019
Dear guest, Thank you for your kind comment The Pier

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints, clean, convenient, affordable.. I'd stay here again!
Response from Doi on 24 Feb,2018
Thank you very much for your comment.

10/10 Excellent

M V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful, knowledgeable about events around the area, and friendly! You can also rent motorbikes here.

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!Brand new,very clean,cosy bed. I'm gonna come back for shure! :)

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are very happy to find this place

8/10 Good

Klara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very cute property, however the bungalow gets really warm during the day. With only a fan it was hard to cool down the room.
Stayed 3 nights in Mar 2024

8/10 Good

Chiara

Stayed 1 night in Mar 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentral gelegen. Nur wenige Gehminuten zu den Märkten und Einkaufsmöglichkeiten. Die Hütten selbst haben ein simpel Ausstattung (Bett, Klimaanlage, Ablagefläche, Dusche,WC), sind aber vollkommen ausreichend. Jede Hütte hat ihre eigene Veranda mit Hängematte und liegt direkt am Strand. Kiteunterricht gibt es direkt bei der Unterkunft.
Stayed 7 nights in Dec 2023

8/10 Good

Henrik

Stayed 1 night in Mar 2023

10/10 Excellent

karin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from The Pier on 27 Nov,2019
Thank you for your kind comment.

10/10 Excellent

karin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Trevlig personal ,centralt men ändå lugnt ,lätt att ta dig till i från färjan
Utsikt i från resturang
Stayed 2 nights in Oct 2019
Response from The Pier on 27 Nov,2019
Thank you for your kind comment.

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Strandnähe. Könnte alles gepflegter sein. Zimmer okay. Viele Spinnenweben, Spinnen und Ameisen. Die zimmer sind aehr hellhörig. Man kann die Nachbarn beim husten zuhören.
Stayed 2 nights in Jan 2019
Response from The Pier on 13 Feb,2019
Dear guest, Thank you for your comment and we will take it for our further improvement. The Pier

6/10 Okay

Magali

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bien place mais sans plus
Resort sympa mais difficile à trouver, les cabanes sont jolies mais la literie est très inconfortable, je me suis réveillée toute la nuit car elle me faisait mal au dos pourtant j étais fatiguée de mon vol. La vue plage est sympa mais les transats sont vraiment d un autre temps, je n’ai pas osé m’y allonger, des chiens vous accueillent à votre arrivée mais n ayez crainte ils sont gentils. Le Check in et Check out furent rapides et efficaces et la wifi assez aléatoire. Les commerces et le marché sont à 5mn à pied c est pratique pour une nuit mais pas pour un séjour complet.
Stayed 1 night in Jan 2019
Response from The Pier on 13 Feb,2019
Dear guest, Thank you for your comment and we will take it for our further improvement. The Pier

8/10 Good

Mervi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Palvelu loistava. WiFi pätkivä ja huoneessa olisi voinut olla jonkinlainen harja, ei olisi kantautunut sänkyyn niin paljon hiekkaa
Stayed 2 nights in Jan 2019
Response from The Pier on 13 Feb,2019
Dear guest, Thank you for your comment and we will take it for our further improvement. The Pier

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from Dome on 10 Nov,2018
Dear guest, Thank you for your comment and we will take it to our further improvement. Regards, The Pier

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nette Anlage, zentrale Lage
Tolles kleines Bungalow, nettes Personal, zentrale Lage. Essen im Restaurant war lecker.
Stayed 3 nights in Sep 2018
Response from The Pier on 23 Sept,2018
Dear guest, Thank you very much for your kind comment.

10/10 Excellent

Andrea

Good place
Good position, near the pier and close to Many restaurants.
Stayed 3 nights in Aug 2018
Response from Dome on 27 Aug,2018
Thank you for your kind feedback. The Pier

10/10 Excellent

Niko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tolle kleine Bungalows...
tolle kleine Bungalows... relativ zentral on Thong Sala, ich komme sicher wieder
Stayed 2 nights in Mar 2018

8/10 Good

sylvie, marseille

BIEN POUR LE PRIX
bien accueilli, hôtel très bien placé sur l île, belle vue, on ne peut pas se baigner sur cette plage, pas d'hauteur d'eau même en janvier, et pas très propre, mais de belles plages ne sont pas loin, nous nous sommes bien plus dans cet hôtel, et pour le prix qui reste convenable
Stayed 8 nights in Jan 2018
Response from Doi on 24 Feb,2018
Thank you very much for your comment.

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Hotel très sympa! Accueil très bien, possibilité de prendre une navette aller retour pour la full moon, la plage de l'hotel n'est certes pas la plus belle, mais pour se reposer c'est très bien. Les chambres sont petites mais confort. A choisir nous prendrions avec clim, car avec le ventilateur il faisait vraiment chaud. Rapport qualité prix en période de full moon parfait
Stayed 4 nights in Sep 2017

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Kleine Strandhütten
Wir haben zwei Fan Hütten gebucht, da wir 3 Personen waren. Diese waren bis auf eine voll. Somit gab es für 1 Person von uns ein Upgrade auf eine Klimaanlagen-Hütte. Bei dem Wetter auch dringend nötig... Hütten sind nett, neu, bunt und zweckmäßig eingerichtet. Betten sind sehr hart, muss man mögen. Hängematten vor jeder Hütte. Leider schimmeln einige davon schon.
Strand
Hütte von aussen
Bad

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nette, neue und einfache Strandhütten
Gerade erst im Januar eröffnete kleine Hütten. Nett, einfach eingerichtet. In den Ventilator Hütten für ca 13 Euro die Nacht wird es leider unerträglich heiß. Haben dort 7 Nächte geschlafen. Und die ersten 5 bei Regen keine Probleme. Aber bei 30 Grad... Leider gab es in den 7 Tagen keine Zimmerreinigung. Aber man konnte seine Handtücher tauschen lassen.

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neue einfache Strandhütten
Gerade erst 4 Monate alte kleine Hütten. Nett, einfach eingerichtet. In den Ventilator Hütten für ca 13 Euro die Nacht wird es leider unerträglich heiß. Eventuell bei guten Wetter lieber Klimaanlage buchen :) Keine Zimmerreinigung, aber Handtücher oder Seife können erfragt werden. Personal teilweise sehr nett und teilweise etwas schroff.
Zimmer mit Ventilator
Nette Hütte