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Reviews of Hostel Anchorage

2 out of 5
Hostel Anchorage
4-1-2, Motomachidori, Chuou-ku, Charmant building 3rd floor, Kobe, Hyogo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 66 out of 104 reviews" "
Rating 8 - Good. 27 out of 104 reviews" "
Rating 6 - Okay. 8 out of 104 reviews" "
Rating 4 - Poor. 0 out of 104 reviews" "
Rating 2 - Terrible. 3 out of 104 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Xiao Lin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great.
Stayed 2 nights in Apr 2024

8/10 Good

Kenneth Oconnell, Fairhaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceptional location. Private room for 3 was 75.00 USD,, so not bad! very nice staff, exceptionally clean, spacious private room, but very tight quarters in common areas and hallways. didn’t sleep at all because from 2am to 5am people don’t respect the QUIET TIMES and have full loud conversations in the hallways right next to your door!! are you serious? how ignorant can you be to not know that talking loudly at 2:30 in the morning with paper thin walls and noise carry’s… talking on a cellphone super loud at 4am? give me a break. this is not a reflection on the hostel, but people that stay at hostels worldwide who have ZERO respect for quiet times and other people there.
Stayed 1 night in Aug 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hostel with kind manager.
Stayed 1 night in May 2023

10/10 Excellent

Jean-Baptiste

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I immediately felt at home. A warm welcome, and just what I needed for a good night of sleep. Nothing unneeded!
Stayed 1 night in Apr 2023

10/10 Excellent

DAKODA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel Anchorage was in an ideal location to explore the city and get out to the mountains for some hiking. While I stayed in the dorm, it was silent at night and very easy to fall asleep. The owner was very friendly and you can tell he really cares about the place as it is in immaculate condition. I would definitely stay here again the next time I'm in Kobe.
Stayed 5 nights in Apr 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again!
A great little place that’s super clean and had everything I needed! The owner was very friendly!
Stayed 8 nights in Dec 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean hostel in a good location. Owner was incredibly accommodating. Internet was rather bad. Need to rent towels for the shower. Common area on a different floor than sleeping area, which can be inconvenient.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Read the fine print... if you can find it.
I needed a room in a pinch, so based on the high ratings, I booked two nights. Limited hours: Had to cancel first night because my train arrived at 10:15 pm at Shin-Kobe station. The information in the email said No Check-in after 10pm (limited front desk hours). However, I saw a small sign in the common room that you could pay ¥500 for late check-in. Towel Rental: ¥150 if you’d like a towel for your shower. Shower room: The woman’s shower room on 3rd floor had no hooks, shelves, or anything for you to hang or place your towel, clothes, or toiletries. Everything goes on the floor! People staying on other floors can enter the 3rd floor after hours by using an access code, which is loud. No chance for a peaceful sleep. I was happy to save money at first, but quickly realized that I’m better suited for a budget business hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained hostel ran by owner who is friendly and loves to travel. Within 5-10mins walk from JR train station and plenty of food around the hostel.
Stayed 2 nights in Dec 2018
Response from KAZ on 3 Jan,2019
Thank you for staying our hostel. Hope you will be back to KOBE someday!! Have a safe trip!!

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!!
This is a very nice and clean hostel!!! Kazu was very helpful and provided information on places to eat and things to do around town. Thank you for the awesome service!!!
Stayed 2 nights in Jul 2018
Response from Kazu on 26 Jul,2018
Thank you for staying at the hostel. I'm really happy to hear that you had enjoyed here and Kobe. We hope you will come again!!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful and the facilities were clean.
Stayed 2 nights in May 2018
Response from Kaz on 10 Jul,2018
Thank you!! We will keep it.

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Very nice, very clean, very good price quality ratio. Will come again!
Response from Kazu on 10 May,2018
Thank you for styaing at our hostel. We are honored to hear that. We hope you will have a great time in the next place.

10/10 Excellent

Haru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
メリケンパークに近く、中華街にも程近い立地です。スタッフの方も親しみやすく、快適に過ごさせていただきました。 また神戸に行く際は宿泊したいと思います。ありがとうございました。
Stayed 1 night in Apr 2024

10/10 Excellent

KAORI

Liked: Staff & service, property conditions & facilities
またリピします
Stayed 2 nights in Apr 2024

10/10 Excellent

giwook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
굉장히 친절하셨고 숙소도 너무 좋았습니다. 많이 피곤했는데 침대 또한 너무 제 스타일이였어요
Stayed 1 night in Apr 2024

10/10 Excellent

Seisei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパ最強
Stayed 1 night in Apr 2024

10/10 Excellent

KAORI

Stayed 3 nights in Mar 2024

10/10 Excellent

SUNAO

Liked: Cleanliness, staff & service
　気軽に利用できるのが良い！
Stayed 1 night in Mar 2024

10/10 Excellent

Atsuko

Liked: Cleanliness, amenities, property conditions & facilities
洗面台、トイレもシャワールームもキレイ！ランドリーは使用しなかったが大きい新しい感じのキレイな洗濯機があった。シャワールームにはシャンプー、コンディショナー、ポディソープも備えてあってたすかりました。
Stayed 1 night in Feb 2024

8/10 Good

Ikuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
きれいで静かで良い
Stayed 1 night in Jan 2024

8/10 Good

Natsumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Yu-Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

CHUN-WU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Ikuo

Liked: Cleanliness, staff & service, property conditions & facilities
清潔で快適でした。
Stayed 1 night in Dec 2023

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very reasonable
Stayed 1 night in Oct 2023

10/10 Excellent

virginie

Travelled with family
Liked: Amenities
Accueil très sympa. Avec une aide efficace pour nous aider à trouver un taxi très tôt le matin. Merci !
Stayed 1 night in Aug 2023

8/10 Good

ひろみ

Stayed 1 night in Aug 2023

6/10 Okay

??

Liked: Cleanliness, staff & service, property conditions & facilities
ホステルを利用するのは初めてでした。 施設は清潔で、スタッフも親切に対応してくださりました。早朝に出発しなければならず、身支度の音が同室の皆さんのご迷惑にならないかとヒヤヒヤしました。今後のリピートは、コスパの良いドミトリーを選ぶか、気兼ねなく過ごせる個室を選ぶかで迷うところです。
Stayed 1 night in May 2023

10/10 Excellent

Seungha

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
同室の人のマナーが良ければGood
ホテルの入口がちょっと分かりにくかったけど調べておいたので迷わずには行けた。 基本的には綺麗で良かった。 口コミの通りトイレとシャワールームの鍵の開閉が小さくてパッと見分からないけど不満はない。 トイレもシャワールームも洗面台もベッドも綺麗だった。 ベッドにはライトとコンセントと貴重品入れる鍵付きBOXが付いていた。 同室の人の鼾が酷くて耳栓したけど煩くて朝も鼾で起きた&上のベッドの人は夜中でもカーテンを大胆に開けるしゴトゴト動くし行動が何かと煩かった…なので寝不足だった。 リビングで消灯の23時まで喋っている人が居て部屋が隣だと話し声が聞こえてくる。 ホテルの設備もスタッフさんも良かったし、たまたま朝会って挨拶してくれる宿泊者の方とかマナーの良い人は素敵。 同室の人のマナーが悪いと寝れないから難点…だがこれはホテルのせいではない、その日の運である。
Stayed 1 night in Apr 2023

10/10 Excellent

Takashi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応も親切でよかったです。 宿泊者のマナーが重要な施設だと思いますが、私が宿泊した時は皆さんよかったです。 この値段でこのサービスは非常に良いと思います。 これからも営業を継続してくれることを強く望みます。 神戸に行く時はまた利用したいです。
Stayed 1 night in Apr 2023

6/10 Okay

JEHUI

Liked: Cleanliness, staff & service
親切です。 トイレとシャワー室も清潔でした。 周り、駅も近いし、レストランも多いのでおすすめです。 コスパも良いです。
Stayed 4 nights in Mar 2023

8/10 Good

MIYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
個室が手頃な価格で居心地もよく快適でした。
Stayed 1 night in Mar 2023

6/10 Okay

ケンジ

Business traveller
Liked: Cleanliness, staff & service
こうゆうホテルは始めてだったので、経験としては良いのかもです とにかく安く済ませたい方にはありですね
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

TAKEHIRO

Stayed 1 night in Jan 2023

10/10 Excellent

takumu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Tetsuya

Stayed 1 night in Dec 2022

10/10 Excellent

WENJIAN

Stayed 1 night in Dec 2022

10/10 Excellent

Wen Chia

Stayed 2 nights in Nov 2022

8/10 Good

タケシ

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

10/10 Excellent

Katsushiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オーナーが丁寧に対応、場所も好立地。

10/10 Excellent

TA KAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老闆很熱心，整體來說都不錯 有免治馬桶真是太好了
Stayed 2 nights in Nov 2022

10/10 Excellent

ayaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
きれいな空間で、優しく気さくなオーナーさんがいらっしゃって楽しく過ごせました。 女性専用ドミトリーの方を利用しましたが個人のスペースに貴重品入れがあり、ドミトリーの部屋に鍵がかかるのも安心でした。また、23:00-8:00が消灯時間で静かに過ごせます。お酒が好きであれば、消灯前にオーナーさんと晩酌するのも楽しいと思います。 立地もよく、商店街など見ながら15〜20分ほどで三宮駅まで歩けます。南京町・ハーバーランドも徒歩圏内で、周囲は人気のあるパン屋さんやケーキ屋さんなども多くあるので、朝イチで起きて行列の出来るお店を周ったりも出来ました。 また神戸に行く際には、ぜひ利用させていただきたいです。
Stayed 3 nights in Nov 2022

10/10 Excellent

Korekiyo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔、convenient, close to station, and shopping.
Stayed 1 night in Nov 2022

8/10 Good

Keigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Yurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時に丁寧に説明してくれたので安心しました！駅から近く、近くにはコンビニもあり大変助かりました。カーテンで仕切られてるタイプのお部屋でしたが周りの方もお気遣い頂けていたようで静かに眠りにつくことができました。スケジュール的に時間が無くて共用スペースなどは活用出来ませんでしたが、また機会があれば是非利用したいです。
Stayed 1 night in Sep 2022