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Indoor pool
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
In-room dining

4.0/5 Very good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Bar
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationHirome Market8 min walk
    Popular LocationKochi Literary Museum9 min walk
    Popular LocationKochi Castle13 min walk
    AirportKochi (KCZ-Ryoma)27 min drive
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  • Standard Twin Room, Smoking

    4/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Twin Room, Smoking
  • Traditional Room with two beds

    Room amenities

    • Sleeps 2
    More detailsTraditional Room with two beds
  • Single Room, Smoking

    Room amenities

    • Sleeps 1
    More detailsSingle Room, Smoking

About this area

Kochi

Sansuien is located in Kochi. Tosa Yamauchi Family Treasury and Archives and Kochi Yosakoi Information Interchange Hall are cultural highlights, and travellers looking to shop may want to visit Hirome Market and Kochi Sunday Market. Mt. Godaisan and Nishijima Gardening Park are also worth visiting.
Visit our Kochi travel guide
Popular Location

What's nearby

  • Kochi Sunday Market - 7 min walk
  • Hirome Market - 8 min walk
  • Kochi Literary Museum - 9 min walk
  • Kochi Castle - 13 min walk
  • Harimaya Bridge - 15 min walk

Getting around

  • AirportKochi (KCZ-Ryoma) - 27 min drive

About this property

Sansuien

3-star ryokan, walk to Hirome Market
This ryokan features a bar/lounge, a 24-hour front desk and a garden. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, gift shops/newsstands, a front desk safe and a banquet hall are on-site. All 131 rooms offer complimentary wireless Internet access, flat-screen TVs with digital channels, and hairdryers. Safes, phones and free toiletries are among the other amenities that guests will find.
Sansuien offers 131 forms of air-conditioned accommodation with a safe and a hairdryer. 24-inch Flat-screen televisions come with digital channels.

Bathrooms include baths or showers, toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste. This Kochi ryokan provides complimentary wireless Internet access.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Parking height restrictions apply
  • Parking nearby: JPY 500 per night (open 24 hours)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • 1 bar

Things to do

  • Hot springs
  • Karaoke

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Luggage storage

Languages spoken

  • English
  • Japanese

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Bathtub or shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 24-inch flat-screen TV
  • Digital channels

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: JPY 500 per night (open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Sansuien Inn Kochi
Sansuien Inn
Sansuien Kochi
Sansuien
Sansuien Hotel Kochi
Sansuien Kochi
Sansuien Ryokan
Sansuien Ryokan Kochi

Frequently asked questions

Can I cancel my reservation for free at Sansuien and receive a full refund?
Yes, Sansuien offers free cancellation on select room rates, because flexibility matters! Please refer to Sansuien cancellation policy on our site for more details about any exclusions or requirements.
Is Sansuien pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Sansuien?
Check-in is from 3:00 PM to 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Sansuien?
Checkout is at 10:00 AM.
Where is Sansuien located?
Situated in Kochi, this ryokan is within a 10-minute walk of Tosa Yamauchi Family Treasury and Archives and Hirome Market. Kochi Castle is 0.6 mi (1 km) away.
4.0
Very good
5 - Excellent
17
4 - Good
20
3 - Okay
9
2 - Poor
3
1 - Terrible
1

3.7/5

Cleanliness

4.1/5

Staff & service

3.3/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities
Disappointing Well-known Old Hotel
This hotel was built in an official palace of Lord Yamanouchi, who was a key influential person for transition from Edo era to modern Japan, Meiji. We thus expected a nice Hotel, but disappointed by construction of a new building, which would not match with the history. Hot springs were not working due to some problem. Breakfast was a disapointment also.
Stayed 2 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value and experience
Amazing ryokan with great onsen - highly recommended!
Stayed 2 nights in Jun 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Small town in japan good for relaxation and getaway from busy city life.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel!
A most professional and welcoming hotel. They were willing to spend extra time on makng me feel welcome even though I dont speak the language.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the castle
This hotel is close to Kochi's beautiful castle. It has a nice onsen and garden.

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