Outdoor pool, pool umbrellas, pool loungers
Check availability

Reviews of Aloha Resort

3.5 out of 5
Aloha Resort
128 Lamai Beach, Maret, Koh Samui, Surat Thani

Reviews

7.2

Good

Rating 10 - Excellent. 31 out of 165 reviews" "
Rating 8 - Good. 67 out of 165 reviews" "
Rating 6 - Okay. 40 out of 165 reviews" "
Rating 4 - Poor. 16 out of 165 reviews" "
Rating 2 - Terrible. 11 out of 165 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Niamh, Oxford

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

robin

Liked: Cleanliness, staff & service, amenities
Good staff
Stayed 15 nights in Feb 2024

8/10 Good

Mia, San Jose

Travelled with group
Liked: Cleanliness, staff & service
Very cool sculptures and wood decor. Headed outside towards our room and you're hit with pure paradise. Huge green lawn, a beautiful pool and then the ocean! We loved our room but there were a few things that definitely need looking into...the smell of sewer coming from the bathroom, the flooding in the bathroom when you drain the water out of the bathtub and the smell of mold near the headboard of the bed. Other than that we loved our stay at The Aloha and would definitely go back.
Stayed 6 nights in Jan 2024

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was surprisingly quiet - we were there in September so partly it was due to the season, but it seemed that the hotel has probably seen better days. That being said, it had a great view, the room was spacious, staff were friendly and helpful, and it felt super safe. The pool area is nice and clean, even if the chairs were a bit old. Overall, as others have said, the hotel could probably use a refresh. However it's good value for money, in an excellent location whether you're walking or have a scooter (close to things but still quiet), and I'd recommend it.
Stayed 5 nights in Sep 2023

8/10 Good

Erki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great potential
this hotel has great potential to be even better if they fix the simple little things. overall a very beautiful hotel with a good location. beautiful garden and pool area, hotel with a beautiful sandy beach by the sea (most of the time big waves, not suitable for small children). the rooms are comfortable (the air conditioner is a little noisy), the breakfast is sufficient. Hotel is a bit outdated, but repairs are being made on an ongoing basis. The covid era has left its mark. annoying little things, like cleaning cloths on a tree by the pool, a rusty carden cart between the sunbeds, old sunbeds and rusty parabols, garden tools in a pile in the pool area by a tree, some trash in the yard, repair and construction debris in a visible place, etc. things that guests should not see. nothing too bad at all. garbage washed onto the beautiful sandy beach should be collected more often. I saw that it was more the tourists themselves than the hotel staff who were doing it. but if the hotel paid more attention to these little things, it would have the potential to be an even better hotel. why not 4 stars. we stayed with my wife for 2 weeks and we were satisfied. I dare to recommend.
Stayed 14 nights in Feb 2023

8/10 Good

anthony

Liked: Cleanliness, staff & service, room comfort
Great Location & Beach
a mini staycation in Lamai. Great location on beach, nice pool & deck area. Parked scooter at front entrance. Rooms are dated, tired but clean. Property would be really nice if renovated. Good breakfast buffet with omelet station. Staff are really friendly. A five minute walk into town with plenty of restaurants & bars. One of the nicest beaches we found on Koh Samui. If your not expecting 5 * it is a great location for price paid with breakfast. We had a sea view room with balcony on ground floor- we enjoyed our stay.
Stayed 1 night in Jan 2023

6/10 Okay

Darren

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The position of the hotel was great. The draw back was we had no hot water for the first couple of days of our stay. The staff were excellent and the room we had was amazing. 5 steps from the door and we were on the beach.

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Needs to be updated. Great view of the beach from my room
Stayed 2 nights in Jan 2020
Response from Tee on 19 Jan,2020
Thank you for stayed with us.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Tee on 19 Nov,2019
Thank you.

2/10 Terrible

Dario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a stay, a SENTENCE. AVOID!
Truly wretched. Dirty. Inattentive staff, total disregard for guests needs or requests. After getting charged 70% over the agoda price (which costs THEM money because the have to.pay a reseller.... I brought it to their attention, and received a smug look (stupid farang) and a sneering "som nom na" Translaton: It serves you right. When I pointed out that 2 of the three ceiling ligh5s were dead? I was told the stupendous, and equally disprovable lie that those were "emergency lights" that come on when there is a power outage. Yeah. And why does this switch, which is running to the fixture, do nothing? Even more fun was swapping out the dead bulb with a live one i pilfered from the lobby. Guess what? It worked. The most fun was when there was an ACTUAL POWER OUTAGE and I demanded to know why those emergency lights hadn't kicked on. They must have been fresh out of lies and laziness, because all I got was a glare from the sourpuss, rude nasty old woman at the desk. Thai hate getting caught in a lie. So they just ignore reality and pretend it never happened. And sneer at the person wjo had the temerity to catch them lying. Honestly, if this place caught fire and burned to the ground it would boost the hospitality industry in Lamai exponentially.
Stayed 1 night in Jun 2019
Response from Nam on 7 Jul,2019
Good morning Sir, We sorry for everything wrong.We had try to do our best. If you have time we would like to say sorry direct to you and host a lunch. Please contact us in advance or at reception. thank you and have a nice day.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Pool area, garden and location is perfect. Property is very tired and old rooms doesn’t worth money no quality at all.
Stayed 11 nights in Jun 2019
Response from Tee on 24 Jun,2019
Thank you for your comments, we try to improve in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but old room - Need renovtion
Nice location and beautiful outside. Nevertheless the room must be renovated. No in room safe which is annoying. Very nice swimming pool. average breakfast
Stayed 5 nights in Apr 2019
Response from Paveena on 28 Apr,2019
Thank you we will improve.

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not recommend it to anybody
Old hotel, need renovation. No hot water, rude staff, bad English. I will not come back.
Stayed 4 nights in Nov 2018

2/10 Terrible

Rex, Los Angeles

This property looks great from the beach and that is it. The chairs are right along the pool and and sand. The rooms are stall and smell of mold had to be moved 2 times. I finally gave up and asked Expedia to move me to a new hotel for the next couple nights. The Wi-Fi does not work In any of the rooms. Hello 2018 here. You have to go down to the lobby to use the Wi-Fi. Definitely do not recommend this hotel.
Stayed 1 night in Jul 2018

2/10 Terrible

Flash, Koh Samui

Disliked: Property conditions & facilities, room comfort
Hotel ok apartments awful
Hotel is ok just have to put up with ants everywhere. The apartments are awful, no electric half the time means no Internet, no ac, and cold showers in the dark. They have empty rooms at hotel but won't use them while the power is being fixed at apartments, doesn't make sense. Can get better for same rate closer to beach with fewer problems.
Stayed 9 nights in May 2018

6/10 Okay

Leslie

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2018

6/10 Okay

jodi, Newcastle Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location right on the beach
The location on the beach and close to numerous restaurants and bars made this hotel worth staying in. The room we stayed in was very outdated and in need of a renovation. I believe some of the rooms were better than our ocean view room which was in the main building. Service was very average.
Stayed 6 nights in Jun 2017
Response from Chanayut P. on 20 Aug,2017
Thank you for your suggestion.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location on the beach and easy to walk to sho
Great location and great staff.. hotel is a little dated but serves well

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Beautiful property
This resort is situated on a stunning piece of property, however the rooms are terrible. Our room was extremely dark and smelled so bad of septic. It was so bad we couldn't even stay in there. We asked to move rooms, they offered me two others that were equally as bad. We purchased scented candles and incense to mask the smell. Only worked for 10 minutes. It's too bad as the location is perfect and the property is stunning with it's beautiful gardens, pool and beach. I would only recommend this place if you never ever want to be in your room!

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Showing its Age unfortunately
This was once a great property but unfortunately not any more. It is old and getting older. Most of the staff don't want to be there. The beds and pillows are rock hard. The location is spectacular, right on a beautiful beach. It is sad as this was once a real beauty. Worse wi fi I've had ever.

10/10 Excellent

Lauren, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful paradise
We had the most amazing honeymoon at the beautiful Aloha resort. You know how when you go on holidays you walk along the beach and secretly wish that you were staying at other places that look more grand ? Well, we sat at the aloha poolside AND beachside lounge chairs watching everyone else say that about where we were staying. The location is just beautiful. The pool is lovely and relaxing with lounge chairs around it then from the lounge chairs you are actually on the beach also! We had local thai people walking along offering to sell us things yet without being pushy or right in our faces as we weren't actually on the sand. The cocktails at the resort were affordable and nice and they had a great massage service which was also equal in price to some of the dirty looking places that you walk past in the main street. The staff were so friendly and would literally do anything that you asked of them. We had stayed here 5 years earlier and were really pleased to see some of the same staff, when we mentioned it they were absolutely overwhelmed that we remembered them. They helped us with any request that we had while we stayed there and as we left we had the house keepers throwing their arms around us saying goodbye and all of the restaurant staff standing at the door waving us off. We felt like absolute celebrities. I can't wait to return and look forward to our next wonderful holiday on the beautiful island of Koh Samui

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad smell and old rooms
Rooms need renovation. We had to complain few times about bad smell coming into our room everitime fan was switched on in a bathroom. Beach and swimming pool amazing which compensated us all bad experience in a room.

8/10 Good

suzach, yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location on lamia beach
We booked as it was on the beach but close to night market and shops, plus with teenagers we wanted breakfast, the location along lamai beach was excellent, next to life guard and jet skis etc but still quiet I'd say the best area along lamia beach. There were always a few available sun loungers even though some people put towels out early. The massage service at the beach was competively priced and great, they really took pride in setting up a pleasant atmosphere daily.we booked a tour and our return ferry/ bus with their guide and she was very helpful and again the price was competitive to other agents on the street but service much better. Our plan had been to move to chewang or fishermans village but we ended up extending our time at Aloha resort as chewang beach was dirty and the town smelly in comparison and the kids didn't want to leave the beach and pool. Pool area is also very clean and well maintained. We didn't use the beach cafe as there was so much choice close by at competitive prices. It would have been nice to have tea and coffe facilities in the room but the 7/11 is just across the street or you can order room service. It was a plus to receive free daily water in the fridge and fresh beach towels. I think if the central lounge area was used for coffee or had a competitive bar we would have enjoyed lounging there after dinner especially as our teenagers often wanted o go back to their room, if that area was used the hotel would have felt a little more lively.

6/10 Okay

J-Cup

Liked: Staff & service
Disliked: Room comfort
Great location but a few room issues
My wife and I stayed here for three nights on a trip to Koh Samui. The hotel has one of the best spots on Lamai Beach with both a pool and excellent beach access. It's easy to walk out and down the street for great Thai food, shopping experiences, and lots of other fun. We came to relax and enjoy the ocean and food but the hotel also offers tours through an agency desk near the front lobby. The staff were very friendly and helpful and the hotel breakfast in the morning has a great selection of different types of western and Thai foods. Our only issues for the stay were related to the room as the sheets had a musty smell as did the room itself. The air conditioning had a cooling effect but never totally cooled the room down sufficiently. The bed was also very hard and uncomfortable so that made for some not so pleasant nights of sleeping. Other reviews have mentioned the Wi-Fi is quite unreliable and this is true but lack of Wi-Fi isn't always a bad thing in a beautiful place like this.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible Service
The hotel manager was very rude and not accommodating. The room was full of mosquitoes. When I showed her the mosquito bites on my legs and requested for a room change, she refused to honor my requested. She did not even offer to spray the room.
I Am Worn Out
Please Bleach Me
Please Bleach Me
Retire Me

8/10 Good

Ann, Exeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aloha hotel taxi service.
Everything good until last day when we booked a taxi to airport we were charged 500 bht. We were put in a bus with 6 other people who were on a tour and their fares were included. Our luggage was in an open truck driven by the gardener. Luckily it had stopped raining. I constantly told the porter who drove us we had booked a private taxi to no avail. I think this was a scam to get 500 bht.

6/10 Okay

James

Liked: Cleanliness
Ok hotel great location for lamai beach
Great location hotel backed onto beach not the best hotelbut just what I wanted ,when you're in koh samui you shouldn't be in the hotel as it's so beautiful outside but for less than £20 a night it was ideal great little cafe next door which did beautiful food, honeymooners should pay a bit more and go up market for 5 days was ideal

6/10 Okay

taffy, uk

Lovely hotel on great beach
Great location but bedrooms,bathrooms, bed linen and towels need a lick of paint and replacement. Most staff very good particularly chef Sar but bar staff at lunch time a bit reticent at service. We were probably only uk couple there at time

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would definitely think of coming back
The hotel is situated on the beach which is absolutely great. the sand is nice. the pool is ok with sunbeds. the service is nice. the hotel condition is a bit used. but if you want 100% comfort choose deluxe rooms. they are renovated and spacious. otherwise we were very satisfied with this hotel which is one of the best in the neighbourhood

10/10 Excellent

Simon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay at Aloha Resort
As a family with two young girls we wanted somewhere with a children's pool and also somewhere close to the beach. The Aloha Resort had these and we had a really lovely stay. The staff were friendly and helpful, the room was clean and well looked-after and all-in-all I can say it comes highly recommended. Would we go back again? Yes, definitely.

6/10 Okay

Stefan, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Really nice hotel, good service and only a few meters from the Lamai Beach, they had also a good breakfast.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barely a 3 star
we stayed for 3 days over the new year. This is not 4 star accommodation it barely makes 3 stars. The rooms are dark and smell damp, hot water lasted for about 10 minutes, there is no iron available, no tea or coffee making facilities, breakfast was basic, we had asked for wifi in the room and the network would drop every 15 mins or so. The only good thing is the pool - the private beach isn't in the best condition either. Its definitely a budget resort and not for those looking for a proper resort.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lazy personell
The staff was very lazy and did not help very much. The only one that helped was the guy that took your bags. He was very nice and spoke better English than the reception. The woman that sells tours is so rude that I'd suggest you just pass by her. Aweful! So much things happens that it's too much to mention here but the view is spectacular and the place is good, but they don't clean so well and they don't help at all. The Internet was horrible.

8/10 Good

Yossi

Liked: Staff & service

6/10 Okay

Taher, Canada

Liked: Cleanliness
not too happy overall
Hotel location is very good, close to the beach, restaurant and shops. Hotels staff are nice. However we found some problems in our room: The magnetic key wasn't working properly, couldn't take shower with hot water and found some cockroaches.

8/10 Good

john, Australia - QLD - Gold Coast

Disliked: Staff & service

8/10 Good

jonathon, Australia - NSW - Sydney

Disliked: Cleanliness
Place needs a refurb! But would have been nice to have been told that they were starting on the first day of our holiday!

8/10 Good

hicham taous, canada

Liked: Cleanliness, staff & service, room comfort
good
nice hotel.nice service

8/10 Good

ollie, dublin

Liked: Staff & service
Great beach area
The hotel was nice for the price, but the pool and beach front area was great. The bars and restaurants in the area where brilliant, no shortage of shopping and entertainment.

8/10 Good

Katie, Australia - NSW - Sydney

Liked: Cleanliness, property conditions & facilities
Facilities: Nice ; Value: Reasonable; Service: Basic; Cleanliness: Pleasant;

8/10 Good

Mark, Australia - NSW - Sydney

Facilities: Modest; Value: Average price; Service: Sufficient; Cleanliness: Tidy;

8/10 Good

Matin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aloha ha ha ha ha ha
If you discount a few very minor issues, the hotel was a great place to stay. Staff were excellent and the location is superb. I would be happy to stay at Aloha again on our next trip.

4/10 Poor

Steve, England

Disliked: Cleanliness, property conditions & facilities, room comfort
Ordinary
I stayed at this hotel 6 years ago and I enjoyed it then. This time it was not so good and I will not go back. The rooms are very worn and in poor repair and the beds are like slabs of rock. My partner and I both woke each morning with aching backs due to the unforgiving nature of the bed. In it's current condition it would not achieve a 2 star rating in my view and there are nicer hotels in the same area for the same kind of money. We were both disappointed and it was affecting the way we were getting along with each other. This hotel needs a full refurb with particular emphasis on the rooms. The garden area is very nice, the pool and the beach front area are also nice. There is no lift and no real facilities. The staff are nice and the food was okay. We will probably go to Samui again but not this hotel.
Response from Tee on 26 Oct,2013
Thank you for your comment. We will try to solve the room facilities as you r suggestion.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2024

6/10 Okay

Morten

Disliked: Property conditions & facilities, room comfort
Et hotell med stort potensiale, men der må litt oppgraderingertil
Hotellet har et stort pontensial, men hotellet har behov for en oppgradering. Vi var veldig fornød med at de oppgraderte rommet vår. Da det første rommet vi fikk var inneklemt og hadde lite sjøutsikt. Vi bodde her i 6 dager. Frokosten var ikke så bra, kom du til frokost kl0930 så var der ikke store utvalget og nytt ble ikke satt ut. Til tross at der ikke var mange gjester. Etter at vi hadde vært der et par dager så begynte personalet å rydde stranden for søppet som hadde kommet inn til land i løpet av natten. Dette er et positivt tiltak som vi satte pris på. Alt i alt så hadde vi et bra opphold.
Stayed 6 nights in Jan 2024

8/10 Good

Gitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2024

6/10 Okay

Stephane, Boissise-le-Roi

Travelled with partner
Liked: Cleanliness
Stayed 6 nights in Jan 2024

4/10 Poor

Florent

Disliked: Cleanliness, property conditions & facilities, room comfort
Séjour très décevant
Pas d'eau chaude Une seule prise électrique dans la chambre On ne peut pas charger un appareil sans être dans la chambre Salle de bain et baignoire très sales Vue parking affreuse
Stayed 4 nights in Dec 2023

10/10 Excellent

Steffen Slott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lidt slidt, men super hyggeligt
Stayed 6 nights in Nov 2023