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Reviews of D Varee Diva Avenue Samui

3.5 out of 5
D Varee Diva Avenue Samui
3/55 Moo 2, Soi Poonsawas, Chaweng Beach, Koh Samui, Surat Thani

Reviews

6.4
Rating 10 - Excellent. 30 out of 200 reviews" "
Rating 8 - Good. 62 out of 200 reviews" "
Rating 6 - Okay. 53 out of 200 reviews" "
Rating 4 - Poor. 28 out of 200 reviews" "
Rating 2 - Terrible. 27 out of 200 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Travelled with partner
Disliked: Amenities, property conditions & facilities
This place does not exist anymore. They place you across the street in a hotel that needs some serious attention
Stayed 3 nights in Jan 2024

2/10 Terrible

Niamh

Stayed 4 nights in Dec 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not good for a light sleeper!
We were surprised to hear by our taxi driver when we got off the ferry that Dvaree diva is closed.. but your booking gets sent through too the hotel next door and isn’t stated anywhere. Abit confusing as this hotel is in fact closed. The room doesn’t look like the pictures, is very basic and you don’t get any lamps just what looks like DIY furniture. Beds relatively comfortable. But that doesn’t matter as you won’t get much sleep because the hotels surrounded by clubs and there’s 0 sound proofing. You can hear everything that happens outside. And the clubs play loud music until the early hours, then when they stop you’ll get about 1hour sleep until the Cockerels start crowing and ruin the morning. The gym is actually pretty good for a hotel and The aircon works nicely. A good touch as most hotels don’t have this.
Stayed 2 nights in Dec 2022

10/10 Excellent

keleann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

keleann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location if you want to be close to everything but still in a calm spot. There is a pool on the rooftop, bring your towels just in case. The shower in the superior room is great, the A/C works perfectly and there is a large balcony and a clothes dryer that you can use.
Stayed 1 night in Mar 2020

10/10 Excellent

keleann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place with spacious rooms
The hotel has a good location not too far from the town and the beaches. There is a pool on the rooftop they only need to add towels because there are none available when you go up. The rooms are always well cleaned, the bed is comfortable and the shower is really nice in the superior room with a glass wall going all around it. There is also a curtain if you need some privacy. A/C works perfectly and the balcony has a good size with a clothes dryer.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Sep 2019

6/10 Okay

Jp

Liked: Room comfort
Disliked: Staff & service
Stayed 5 nights in Sep 2019

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
พนักงานโรงแรงควรต้อนรับดีกว่านี้นะคะ มีการช่วยเหลือดีแต่ยังไม่มี Service mind
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is 15 minutes walk from chaweng beach. its good value for money.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Booked on the day-off. not a bad experience, overall rather clean, hallways were a bit dingy, pleasant staff
Stayed 1 night in Jan 2019
Response from Jutatip K. on 12 Feb,2019
Thank You very much for your comment.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Stay, Poor Rooms & Service
First room in Residential building had soiled and ripped bed linen, room dingy and poor, furniture old and scabby. Another room was given but not with view as booked. Housekeeping extremely bad, didn’t replenish toiletries, bath mat and even the towels. Bed lien again soiled, old tv. No physical security in building, outer doors left open. This hotel doesn’t follow its missin statement as outlined on their website-attentive service, outstanding comfort and facilities, bedding comfort priority, safe and comfortable? Overall terrible experience here and l would not Recommend staying here.
Stayed 4 nights in Dec 2018
Response from Kung on 18 Jan,2019
We are so sorry and thank you for you reviews.

6/10 Okay

Shell

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
This hotel was in a great location, just a walk away from the main road, however, the hotel was very run down, the upstairs pool area needed new flooring as the wood was all splintered. The breakfast that was served in the metal tins was cold. The hotel was also very noisy inside and the guests were inconsiderate, slamming their doors when leaving. The staff were very polite and welcoming.
Stayed 3 nights in Dec 2018
Response from Kung on 18 Jan,2019
Thank you very much

4/10 Poor

Greg

Disliked: Property conditions & facilities
Hotel is in a very run down condition. Pool area in very poor condition. No towels & only two sun loungers available. Bed linen had cigarette burns. TV reception & picture quality was nonexistent. Hotel is too far away from from anywhere of interest.
Stayed 7 nights in Dec 2018
Response from Kung on 18 Jan,2019
Thank You

6/10 Okay

Kjetil

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old building and newer building.
I was given a room in a old building it was terrible there, not looking like the photos in advertisement at all. It was dirty, not soundproof glass to the streets, no security in the building all. The toilets was not clean. I complained to the reception and was given a new room right away without hesitation in the more up to date building - I was happy about that and the reception was friendly. Bed were comfortable, big rooms. Not that far to walk to the beach, around 5 minutes.
Stayed 2 nights in Dec 2018
Response from Jutatip K on 12 Feb,2019
Thank you very much for your comment.

8/10 Good

E.g, Israel

Liked: Cleanliness, staff & service
E. G nice hotel, the room is old but clean. Has no beach
Stayed 1 night in Sep 2018
Response from Jutatip K. on 5 Sept,2018
Thank You very much.

10/10 Excellent

lou, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
b good location rooms very big and clean. for the price you pay you get much more. staff afe so so so lovely and i would 100% reccommend
Stayed 3 nights in Jul 2018
Response from Apirath on 5 Sept,2018
Dear value guest Thank you for your feedback and look forward to welcome you back

4/10 Poor

Marcus

Liked: Cleanliness
Very, very noisy.
Very noisy due to being next to a main road, had to use ear plugs to get to sleep. Room wasn't up to much either, pick another hotel there's plenty of better examples nearby.
Response from Mymp Suvanabhakdi on 16 May,2018
Dear Mr. Marcus, Warm greetings! Thank you very much for taking the time to write a feedback. We are pleased hearing for your review. These help us improving our services. Please accept our apologies for all the inconvenience you had during your stay. We will take in consideration your all remarks especially for the cleanliness. Regarding to your review the management has requested all related departments to pay more attention about this Especially for the cleanliness.From your review, please kindly be informed that around this time, our property has been tried to develop little by little and point by point. Please give us a chance to visit us in the near future, I think I can show you how much we can develop our property then.

2/10 Terrible

Dianne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this dump
Response from Nonglax on 7 May,2018
Dear Ms. Dianne, Warm greetings! Thank you very much for taking the time to write a feedback. We are pleased hearing for your review. These help us improving our services. Please accept our apologies for all the inconvenience you had during your stay. We will take in consideration your all remarks especially for the cleanliness. Regarding to your review the management has requested all related departments to pay more attention about this. As from your review, please kindly be informed that around this time, our property has been tried to develop little by little and point by point. Please give us a chance to visit us in the near future, I think I can show you how much we can develop our property then.

4/10 Poor

Scott

Disliked: Staff & service
Stayed 3 nights in Feb 2018

6/10 Okay

Robert

Liked: Room comfort
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for price, spacious room, nice pool, close to the centre but quiet at night except for dogs screeching occasionaly Glass partition around toilet and shower a bit weird but curtains there. Would go back again.
Stayed 4 nights in Jan 2018
Response from Mymp Suvanabhakdi on 2 Feb,2018
Dear M/M Anonymous, Greetings from D Varee Diva Avenue Samui. Thank you very much for your kind review on Expedia Review page. We're very happy to have your review that show us that you're very happy with the time during you stay with us at the property. As we know that we have many issues to improve our property but we're very happy that you're enjoyed all of them. In the name of the staffs here, please accept our thankful for your kind stay and we hope that we'll have a chance to welcome you back here again when you come back to this area.

2/10 Terrible

Jack , Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tv no refund
We stayed he for 4 nights for the majority of the time we had no tv they did not fix it. They offered us nothing for the inconvenience. When we arrived at the hotel we were told that the room we booked was not in the main hotel but Accross the road and if we wanted to stay at the main hotel, the one in the photos we would have to pay an extra 300 baht a night, which included a terrible breakfast. Also the hotel gives you 1 towel and no hand towels. Never again!
Stayed 4 nights in Aug 2017

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Good for the price
Location pretty good, close to 1 of the bar areas, about 10mins walk to beach. Happy with the botel qualkty for the price we paid
Stayed 5 nights in Jun 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for ... cheap
Poor maintenance and cleaning. Loud and noisy. It is very basic, good location but not suitable to rest and relax.

6/10 Okay

Nelson

Liked: Cleanliness, room comfort
Staff were great and accommodating. An unfortunate monsoon event caused the hotel not to have hot water. Management upgraded our room, free breakfast and a late check out. Also, were able to get us hot showers at anytime at the hotel across the road. Close to main Chaweng shopping area and beach. Central spot.

4/10 Poor

JOHN, WIGAN UNITED KINGDOM

Disliked: Property conditions & facilities
THE LAMADIN BUILDING NOT GOOD MAIN HOTEL GOOD
WHEN WE ARRIVED AT THE AVENUE WE WERE PLACED IN THE LAMADIN BUILDING WE UPGRADED AT A COST OF 3900 BAHT IT WAS IN A BAD STATE MOULD IN BATHROOM PATIO DOORS DID NOT LOCK WE WERE PUT IN MAIN HOTEL,WE UNPACKED AGAIN THE FIRST ROOM THE ROOM DOOR WOULD NOT LOCK THEY SAID IT WOULD BE 10 MINS ALL DAY WE WAITED IT WAS 7 HOURS BEFORE SOMEONE CAME TO ATTEND TO THE DOOR THEY OFFERED ANOTHER ROOM FURTHER DOWN THE HALL SO WE MOVED WE UNPACKED AGAIN AND WAS PROMISED ANOTHER ROOM ON 4TH FLOOR BUT COULD ONLY HAVE IT ON MONDAY 3 DAYS LATER IT WAS BECAUSE THAT THE 4TH FLOOR WAS FULL THAT WAS NOT THE TRUTH ...IN THIS OTHER ROOM DOWN THE HALL WE FOUND THAT THE SAFE DID NOT WORK , SO THEY MOVED US TO THE FORTH FLOOR IT WAS A LOVELY ROOM WE WERE QUITE HAPPY THEN .THE POOL ON TOP OF THE HOTEL WAS IN NEED OF REPAIRS THE DECKING WAS BADLY NEEDING TO BE REPLACED THE POOL WENT GREEN AND HAD TO BE CLEANED THE WATER IT WENT BROWN AND THEY SAID THAT THE PUMPS WERE BROKEN AND THAT THEY HAD NOT ENOUGH WATER TO REPLACE IT THEY OFFERED TO GIVE TOWELS FOR THE BEACH AND A 10% DISCOUNT IN THE HOTELS DINING AREA WHICH AFTER ALL OF THE INCONVENIANCE AND HASTLE WE SHOULD HAVE BEEN GIVEN THE UPGRADE COST BACK BUT WAS NOT ... THE HOTEL NEEDS A VERY BADLY NEEDED OVERALL THEN I THINK IT WOULD BE ACCEPTABLE TO MORE TRAVELLERS .

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Loud
The bars outside were blasting music till 2am. Then all day the next day the boxing stadium was repeating the fight that night it was back to back playing very annoying!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Nathan, New York

hotel has 2 buildings one old one new better check
I have stayed there couple of times and the hotel is ok but the only downside to it is when you book the room you see a certain picture of a building and when you arrive they send you to an older building across the street which is very diffrent than the one in pictures. I had to pay more to be situated in the better building on both occasions.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Staff were unfriendly, air con was broken, pool was too dirty to swim in and gym was rubbish. Hotel does not appear as advertised so do not believe the pictures.

10/10 Excellent

Shani, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Great rooms, very clean with good AC and shower. we stayed in the building in front of the reception. They have a lift there you can use for the bags. Really enjoyed our stay and strongly recommend. There are other places a bit closer to the beach, but we walked in the sun for about 13 minutes and we got there!

10/10 Excellent

talmor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value low cost

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very nice hotel with good size room which was close to the beach and market areas. I would stay here again.

2/10 Terrible

Hock Leong, Penang, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap hotel.. but wouldn't stay again.
The advertised picture was very different from actual. Had to pay Baht500 deposit for room key. Bathroom had dispenser but nothing inside. Shower room had half andoor only. Many room numbers have dropped off.. luckily not mine. Towels were aged and didnt look clean.

10/10 Excellent

Paul, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koh Samui - The Avenue
Great value hotel Great location Friendly staff Good breakfast

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not as nice as I was lead to believe
Room did not match the pictures online, they were old and had not been maintained. Was in an OK area, 5min walk to a busy shopping and eating street. Pool was good though but the area around was dirty with old food scraps and empty alcohol bottles. Staff were friendly.

2/10 Terrible

Rachie, Auckland, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book here
Arrived to a rude receptionist, who didnt even tell us anything about the hotel, had no WiFi in the room that we stayed, even though on line review said that we did, Air conditioning unit leaked all over the floor and the bed. The room was dirty, the shower was covered in mould. The tv couldnt get any stations because the airal was broken. Was cheap but totally not worth it. Only stayed for one night where we were supposed to stay for two and went someone else the second night. When I complained about the room , the receptionist got quite assertive, would not recommend to anyone that I liked.

8/10 Good

Dale

Liked: Cleanliness, staff & service

4/10 Poor

David C.

Liked: Cleanliness, staff & service
Disliked: Room comfort
Holiday in Koh Samui
This must be one of the worst maintained hotels that I have stayed at, which is not the fault of the staff who could not have been more helpful and supportive. I noted when guests arrived at the restaurant the staff simply quickly, with a smile, provided cutlery. The rooms look like a high quality design, but both rooms I stayed in had no bedside lights. Lights bulbs in both rooms had failed and were not replaced. I stayed in 2 rooms as the first was 'musty' and triggered problems with my asthma. I was moved quickly when I asked. The corridors looked as though someone had applied one coat of paint and decided that was enough. Corridor carpets were stained. Corridor ceiling panels had buckled so there were gaps between one panel and the next.

6/10 Okay

Liam, London

Was a bit out of way from the Main Street so quite a walk or a taxi to and from. Room wasn't quite what it looked in the pictures and was covered in sand, the bathroom was grubby and couldn't get wifi in our room but was cheap and somewhere to put your head down for the night

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Make sure you stay in the main building

6/10 Okay

jochen, Frankfurt

Liked: Property conditions & facilities
Disliked: Cleanliness
Dirty hotel
The hotel would be nice if they would clean it somewhen. You can see already in TripAdvisor that many people had dirty bed and room. Even so you are asking for cleaning they do not change the bed sheets.

6/10 Okay

CA, California-USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I was disappointed with my room, bathroom was to small and uncomfortable. Need some lights next to the bed

6/10 Okay

Jakob, Brooklyn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A good place for the semi-luxury backpacker. Hotel looks a bit tired here and there, but overall okay for the money.

8/10 Good

Chris D., Phillip aIsland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in good location
Enjoyable stay at a nice hotel with friendly staff and for the price I paid it was excellent value. Room was clean,modern, and good size with a very comfortable bed and pillows. Food for breakfast was fine also.

8/10 Good

Chris, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Better than expected. Room very good. Breakfast more than adequate and locale very handy. Enjoyed stay.

6/10 Okay

Terri, Perth

Liked: Cleanliness, staff & service
On quiet street
Booked standard room in Laemadia building. Very disappointed. No towels in room, no toiletries but good wifi. Upgraded for better room. Great room in main hotel nice shower, toiletries and pool, but very bad wifi. Had to stand right Next to the door to get wifi signal and had router right outside room. Friendly staff and easy to upgrade. Location quiet road and walk to Central Festival. Roof top pool but no pool side bar.