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Reviews of Grand Villa La Perla

4 out of 5
Grand Villa La Perla
15/2 Fisherman Village, Moo 1, Bophut, Koh Samui, Surat Thani

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appalling, frightening. Beware!
I arrived and the hotel was closed. I had booked 3 nights in a ‘guaranteed’ room but found myself distressed and alone. I took photos: the hotel was in darkness and completely deserted. I told Hotels .com over a month ago and they have taken no notice and done nothing.
Stayed 3 nights in Apr 2019
Response from Methawee Hiranus on 13 Jun,2019
Dear Khun Leslie, I have to apologize for the appalling feeling that you have got. During your period, our hotel doesn't have any other booking except yours. During night time, it is very quite around that area as it is an old town for residential area and we do have security every night In this case, you can come back to stay with us for free for 2 nights. Please let me know for further info about the date that you would like to check in. You can contact to my email at info@grandvillalaperla.com or whats app +6681 8455755 Thank you very much and really apologize again.

8/10 Good

Shazza, Gold Coast, Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Villa La Grand Perla is in a great spot right on the Beachfront with fabulous views. The staff were very helpful & kept us supplied with everything. The apartments are very large & well furnished. Our units front bedroom was however dark & noisy. The property needs some updating as it’s a bit tired. Our tv was from the 80’s with only a couple of channels & no video player . A Sky channel would be good. Fridge seals need replacement & the stove removing. The front balcony was all rotten & needs replacing with something other than wood. The pool are is nice. It was relatively quiet when we were there. Very easy access to the beach & restaurants etc. I’d stay here again & would recommend this place.
Stayed 11 nights in Dec 2018
Response from Noo on 10 Jan,2019
Sawadee ka. thank you very much for your comment and we will improve for what need to be done. Looking forward to see you again.

10/10 Excellent

Rossco, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful apartment
We were totally looked after by our host. She came to us each day to see if all was OK. The apartment is huge with a large balcony with one of the best views.

10/10 Excellent

T, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
ホテルを出てすぐのビーチで海水浴が楽しめます。オーシャンビューの部屋でロケーション抜群でした。高級ホテルではありませんが部屋は広くバルコニーもあり、室内は上品で清潔感があります。ホテルの周りはレストランやバー、コンビニが一通り揃っていて困ることはありません。夜はオーナーは不在になりますが警備員が常駐しています。 帰りの空港までのタクシーをオーナーに頼んだところ、従業員が車で送ってくれると言われました。特に料金については言われなかったため、無料だと思って乗ったところ空港で2人で250B要求されました。有料なら事前に教えてほしかったです。
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Pool Suite Bedroom
The Pool Suite Bedroom is very spacious, comfortable, nice and clean.