Outdoor pool

Reviews of Cove Resort Palau

3.5 out of 5
Cove Resort Palau
10186 Malakal Road, Koror

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 103 reviews" "
Rating 8 - Good. 36 out of 103 reviews" "
Rating 6 - Okay. 4 out of 103 reviews" "
Rating 4 - Poor. 2 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark, Stuart

Disliked: Property conditions & facilities
The carpeting is pretty dirty for a newer hotel. Shuttle rides to the airport are almost double per person tgst a taxi.
Stayed 2 nights in Apr 2024
Response from COVE RESORT PALAU MANAGEMENT on 6 Apr,2024
Greetings from COVE Resort Palau, Mr. Mark!Thank you for taking the time to leave us this review. We do apologize for any inconveniences you have experienced during your stay. Kindly let us know what else we can improve on. We do hope we are not placed in your permanent disfavor.We hope to welcome you back, soon.Again, thank you so much!

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Casual and tropical. Friendly and helpful staff. Updated rooms
Stayed 2 nights in Feb 2024
Response from COVE RESORT PALAU TEAM on 27 Feb,2024
Greetings from COVE Resort Palau, Ms. Pamela!Thank you for taking the time to leave us this great review. We are glad to hear that you are happy with our services and enjoyed your stay. We hope to welcome you back soon. Thank you!

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet resort but the staff were welcoming and helpful and the food very good. It was also extremely for our transition to the Palau aggressor liveaboard dive boat
Stayed 2 nights in Feb 2024
Response from COVE RESORT PALAU TEAM on 18 Feb,2024
Greetings from COVE Resort Palau, Ms. Pamela!Thank you so much for leaving us this great review. We are happy to hear that you have enjoyed your recent stay with us. We aim to provide the best services possible to ensure that we meet your expectations.We are looking forward to welcoming you back soon! Safe travels!Thank you for choosing COVE Resort Palau!

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Oct 2023
Response from COVE RESORT PALAU TEAM on 6 Nov,2023
Greetings from COVE Resort Palau, Mr. Kelly!We appreciate the wonderful review. Your great remarks thrill us as our product/services has surpassed your expectations. We appreciate you selecting us.We hope to see you again soon! Have a great a day!

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is pleasant. Building is showing its age. Lack of maintenance is starting to effect structure.
Stayed 1 night in Oct 2023
Response from COVE RESORT PALAU TEAM on 6 Nov,2023
Greeting from COVE Resort Palau, Mr. Larry!Thank you for choosing COVE Resort Palau, we are happy to accommodate you! Your valuable feedback is much appreciated and we will surely find ways to improve. We are looking forward to welcoming you back! Take care!

8/10 Good

Larry

Liked: Cleanliness, staff & service
Hotel suffers from the smell of mold. Resort is showing its age with lack of proper maintenance. Staff is pleasant. Clearly the resort will suffer more and more with age and lack of care.
Stayed 2 nights in Oct 2023
Response from COVE RESORT PALAU TEAM on 6 Nov,2023
Greetings from COVE Resort Palau, Mr. Larry!Thank you for sharing your experience with us, this is greatly appreciated and with that we are able to improve our services. We will ensure to resolve any matter of concern.We hope to see you again soon!

10/10 Excellent

Kensuke

Stayed 4 nights in Oct 2023
Response from COVE RESORT PALAU TEAM on 6 Nov,2023
Greetings from COVE Resort Palau, Mr. Kensuke!We truly appreciate your feedback and are always striving to improve.We hope to welcome you back soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there could be more dining options in the hotel or cooking could be better. I went to Drop Off next door for all my meals except for breakfast which was included in the room charge.
Stayed 7 nights in Sep 2023
Response from COVE RESORT PALAU TEAM on 6 Nov,2023
Greetings from COVE Resort Palau, Mr. John!Thank you so much for taking the time to leave us feedback. What you have shared with us will help us improve our services. We are now open for Lunch and we hope our shortcomings will not place us in your permanent disfavor. We look forward to welcoming you back to the COVE Resort Palau in the near future.

8/10 Good

Jonathan, Kihei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jun 2023

4/10 Poor

Naokuni

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service of dinning & menu Room has mold small and moisture Staff are not friendly, not smile Not equivalent with room rate
Stayed 3 nights in Feb 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Spent three weeks here in November while doing a bunch of snorkeling and kayaking. The Cove is ideally located for these activities and a wonderful place to stay. Staff is very friendly, knowledgeable, and helpful. Breakfast buffet is probably the best I’ve ever experienced! Love the room, very comfortable bed and great rain shower head. I would definitely stay here again and recommend it for anyone visiting Palau.
Stayed 9 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
It was a short stay but great. The front desk was wonderful in assisting us with all of questions and needs. The room was nice, clean with great climate control. There was a big storm and when the power went out they quickly recovered both our electricity and internet!
Stayed 2 nights in Oct 2022

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Joey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very friendly staff.
Stayed 6 nights in Jun 2022
Response from FRONT OFFICE on 21 Jun,2022
Dear Valued Guests, Thank you for taking the time to share with us your experience at Cove Resort Palau. We are delighted to know that you have enjoyed the service we provided. Looking forward to see you back here and it would be a pleasure to host you once again. Best, Cove Resort Palau Team

10/10 Excellent

Annmarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fantastic. Service was excellent. Was clean.
Stayed 7 nights in May 2022
Response from FRONT OFFICE on 12 Jun,2022
Dear Valued Guests, Thank you for taking the time to share with us your experience at Cove Resort Palau. We are delighted to know that you have enjoyed the service we provided. Looking forward to see you back here and it would be a pleasure to host you once again. Best, Cove Resort Palau Team

8/10 Good

Venugopal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pleasant stay.
Stayed 5 nights in May 2022
Response from FRONT OFFICE on 12 Jun,2022
Dear Valued Guests, Thank you for taking the time to share your feedback. We are delighted to know that you have enjoyed your stay at our property. Looking forward to welcoming you back here again. Best, Cove Resort Palau Team

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. The staff was overly attentive to our needs and our room was both comfortable and clean. Great water pressure in the shower. Complimentary robes and slippers made it all feel spa like. Would definitely stay again.
Stayed 1 night in Feb 2022
Response from FRONT OFFICE on 8 Mar,2022
Dear Valued Guests, Thank you so much for sharing your feedback for Cove Resort Palau. We are delighted to know that you liked and enjoyed your stay here in our little and humble paradise. We all look forward to see you back here in Cove. Thank you very much once again! Best regards, Cove Resort Palau Team

8/10 Good

Rachel

Reservation didn’t work
I had my guaranteed reservation, the hotel said it was cancelled by Expedia, it still showed as active on my hotels.com account. The hotel couldn’t find it even with the reservation number, so I had to rebook at the counter for another room at a higher cost. Hopefully I don’t get charged twice, but I’m not convinced I won’t be.
Stayed 1 night in Feb 2022
Response from FRONT OFFICE on 15 Feb,2022
Dear Valued Customer, Thank you so much for staying in our hotel. We are truly sorry about this incident there was just some kind of system error. Please be informed that we did not charge you for the other reservation that was made. Rest assure that this won't happen again in the future reservation. We all look forward to see you back here and perhaps for a longer stay. Again, thank you so much! Best regards, Cove Resort Palau

8/10 Good

Louis

Stayed 3 nights in Jan 2022

10/10 Excellent

Rhia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great staff. Great food. Of the hook location.
Stayed 5 nights in Jan 2022
Response from FRONT OFFICE on 8 Jan,2022
Dear Valued Customer, Thank you very much for taking the time to share your review during your stay here at the Cove Resort Palau. We are overwhelmed to know that you enjoy your stay here in our little and humble paradise. Best regards, Cove Resort Palau Team

10/10 Excellent

Ted

Stayed 15 nights in Jul 2021

10/10 Excellent

Mark, Haleiwa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the location and breakfast My wife loved the pool The staff were really friendly
Stayed 5 nights in Feb 2020
Response from Front Desk Supervisor on 10 Feb,2020
Dear Valued Guests, Thank you very much for taking the time to give your feedback for Cove Resort Palau. Please be informed that the Management and staff of Cove Resort Palau truly appreciate it and we all look forward to welcome you back here in Palau. May you have a wonderful time then! Best regards, Cove Resort Palau Team

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2019
Response from Front desk supervisor on 13 Jan,2020
Dear Valued Customer, Thank you very much for taking the time to give COVE RESORT PALAU a 5 out of 5 score. We hope to welcome you sometime in the future Best regards, Cove Resort Palau Team

10/10 Excellent

KENSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Front Desk Supervisor on 16 Dec,2019
Dear Valued Guest, Thank you very much for taking the time to give us a 10 out 10 rating as with your recent stay with Cove Resort Palau. We truly appreciate it and we are very delighted to host you during your stay. We all looking forward to welcome you over and over again and rest assure that we will pass along to all the Cove Resort Palau team this review you have provided. Thank you very much! Cove Resort Palau Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very well maintained and clean property.Enjoyed the extra efforts that the resort took to provide us with a pleasant experience.
Stayed 19 nights in Nov 2019
Response from Front Desk Supervisor on 4 Dec,2019
Dear Valued Guests, Thank you very much for such a wonderful review for Cove Resort as for your recent trip here in Palau. Please know that we are more than delighted to know that our facility and most especially, our staffs were able to provide you the best service as much as the hotel nor our staff/s can. Rest assure that we will pass along to everyone (Cove team) your appreciation to our service throughout your stay. We all look forward to see you back here in Cove and perhaps for a longer stay then :) Thank you very much once again! From Cove Resort Palau Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for Sams diving, well placed with access by boat from the sea. All the staff were very friendly and helpful. Super breakfasts with great variety. Comfortable room that was well maintained. We had a great stay!
Stayed 7 nights in Nov 2019
Response from Front desk supervisor on 21 Nov,2019
Dear Valued Customer, Thank you very much for providing a very detailed feedback during your stay with Cove Resort Palau. Please be informed that the entire Cove Resort Palau Team are delighted with your appreciation during your entire stay. We all hoping to see you back here in our humble paradise perhaps for a longer stay then! :) Best regards, Cove Resort Palau Team

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!
The hotel is great! People were amazing, very friendly and helpful!
Stayed 6 nights in May 2019
Response from Front Desk Supervisor on 31 May,2019
Thank you very much for such a wonderful review for Cove Resort as for your recent trip here in Palau. Please know that we are more than delighted to know that our facility and most especially, our staffs were able to provide you the best service as much as the hotel nor our staff/s can. Rest assure that we will pass along to everyone (Cove team) your appreciation to our service throughout your stay. We all look forward to see you back here in Cove and perhaps for a longer stay then :) Thank you very much once again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything! The staff was great! The property very clean and we’ll kept.
Stayed 10 nights in Apr 2019
Response from Cove Resort on 25 Apr,2019
Thank you very much for your good feedback towards our service. Rest assure that your message will be shared with our team and we look forward to welcome you back here in Cove Palau.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time with the family
Our family of four stayed in two connecting rooms (door between rooms) at the Cove Resort on our recent trip to Palau. It was a great experience overall. The rooms were clean, big, and cozy, overlooking the pool. All staff members were super friendly and helpful. The breakfast buffet was great. The restaurant generally was good and pretty reasonably priced for lunch and dinner. Our kids loved the huge pool. It's located on a marina, so boat tours could easily pick us up right there. There is a convenience store a block down the road and a laundromat a block up the road (if you need either). Honestly, I have no complaints. It was a great visit and we're already planning to return.
Stayed 7 nights in Mar 2019
Response from Cove Palau on 22 Apr,2019
Dear Sir/Ma'am, Good day! Thank you for your review. We are really pleased you had a lovely time and enjoyed your stay with us! Customer feedback is always greatly appreciated. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back here in Palau.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great place. I’d definitely stay again. Great breakfast. Nice clean restaurant room.
Stayed 4 nights in Feb 2019
Response from Front Desk on 28 Feb,2019
Thank you for posting your review, we are happy to know that you had a great time staying with us and also pleased that you appreciated all our services, especially the breakfast and as well as our facilities. We look forward on making COVE your home once more here in Palau. Thank you and have a nice day!

10/10 Excellent

Uta

The Cove has a great pool, good service and a nice bar. Friendly staff with a smile!
Stayed 2 nights in Nov 2018
Response from Assistant Front Office Supervisor on 6 Dec,2018
Thank you for sharing your feedback. I'm happy to know that our staff provided such exceptional service, and I will be certain to share your comments with them. We hope to welcome you back again in COVE!

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & facilities.
The facility and service are very good, and we enjoyed our stay there. I'll not forgot their complete refusal to work with me when I mis-booked a trip. It was my fault, and literally within the minute of making the mistake I called them, but they wouldn't even provide me a partial credit. So they charged me the full rate for a day I wasn't going to be staying there. Then they blamed it on Expedia, which was not at all true. I will say they did check us in early at noon (rather than 4) when our dive boat arrived at 9am. So we very much appreciated that. But their facility is terrific. The rooms are clean and quiet, the pool area is fantastic.
Stayed 5 nights in Oct 2018
Response from Assistant Front Office Supervisor on 5 Nov,2018
Thank you very much for your wonderful review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the early arrival that need updating. We are extremely sorry to hear that there were some issues but rest assured we will address this issue with the COVE team to ensure that we improve on this in the future. It would be such a pleasure to personally welcome you back here again.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Cove is a gorgeous resort, in a great spot, with impeccable customer service. We were in Palau for our honeymoon, and Cove was perfect. We highly recommend it for a relaxing holiday.
Stayed 4 nights in Sep 2018
Response from Assistant Front Office Supervisor on 28 Sept,2018
Thank you so much for your great feedback and amazing rating. It is a pleasure to read, that you enjoyed our service and our Hotel that much during your honeymoon. We are looking forward to your next stay!

10/10 Excellent

Sharon, Guam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was convenient and close to the pick up points for our boat trips. Not only was the staff friendly and accommodating, the rooms were large and updated. We were also lucky to have our rooms close to our friends traveling with us. The added bonus was having the rooms right by the pool that allowed the kids to swim and have our room right there.
Stayed 4 nights in Aug 2018
Response from Assistant Front Office Supervisor on 16 Aug,2018
Thank you so much for your great feedback and amazing rating. It is a pleasure to read that you enjoyed our service and your stay in COVE. We are looking forward to your next visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. We’ve stayed in several hotels in Palau at it was our favorite. Great variety at breakfast with crispy bacon and omelette bar. All staff is very friendly and willing to help. Rooms were very comfortable.
Stayed 12 nights in Jul 2018
Response from Assistant Front Office Supervisor on 26 Jul,2018
Thank you for the wonderful review. We are pleased to hear that you appreciated all our services, especially the breakfast and friendly staff. We would be pleased to have you back at COVE.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
New hotel at Palau
Good location if you are a diver, hotel locate nearby Sam’s Tour, PDA & Neco Marine. But will need to pay for taxi to go downtown for dining. No WiFi inside room (although the hotel claimed to) but the speed at lobby is extremely well. (Much better than 3 yrs ago when I stayed at Island Paradize) Only downside is the bed got a bit of bug.... need to ask to change bedsheet. Seem they won’t do it proactively and there’s no card placement for indication.
Stayed 7 nights in Jul 2018
Response from Assistant Front Office Supervisor on 19 Jul,2018
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It would be such a pleasure to personally welcome you back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2018

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with an excellent breakfast buffet, more like a brunch.
Stayed 8 nights in May 2018
Response from Assistant Front Office Sup. on 17 Jun,2018
Dear Doug, Thank you so much for your great feedback and amazing rating. It is a pleasure to read, that you enjoyed our service and our restaurant that much. We are looking forward to your next stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That was very sweet of them sending champagne and cake to the room, after they noticed our anniversary during conversation. Their hotel shuttle service from pier and to the airport was very convenient.
Stayed 1 night in May 2018
Response from Assistant Front Office Supervisor on 17 Jun,2018
Dear Our Valued Guest, Thank you for your kind comment about our Anniversary decoration. Sometimes just the little things make the difference. And we are very glad to hear, that you noticed them and felt comfortable with us. We look forward seeing you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location
Nice hotel with pleasant staff. Nice breakfast in the morning with a good location next to a dive shop and marina. I would recommend this to divers, and people who like a nice clean place. Avoid the 3rd floor as there is no elevator to that floor.
Stayed 1 night in Apr 2018
Response from Front Desk Staff on 26 Apr,2018
Alii from COVE Resort Palau! Thank you for choosing us and sharing your experience! We are looking forward to see you again!

10/10 Excellent

Alyssa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
The staff and facilities were absolutely lovely. We cannot say enough about the concierge staff especially. The hotel is located right by the docks (beside neco marina), which makes for very easy pickup for water excursions. A taxi ride to downtown Koror is $4-8 depending on how much you barter. Alternatively it is a 25-30 minute walk.
Stayed 2 nights in Apr 2018
Response from Front Desk Staff on 26 Apr,2018
Alii from COVE Resort Palau! Thank you for choosing us and sharing your experience! We are looking forward to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good option in Palau
Very comfortable hotel with a nice pool, decent breakfast and good location. Walking distance to Neco Marine dive shop and Drop Off Bar. Bed was very comfortable.
Stayed 1 night in Jan 2018
Response from Front Desk Staff on 26 Apr,2018
Alii from COVE Resort Palau! Thank you for staying with us and sharing your experience! We are looking forward to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location. Clean, specious room. Nice pool. Good restaurant.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel
We stayed at this hotel because the diving shop was close. The hotel had nice happy hour. The room is clean and friendly staffs. Breakfast was a bit disappointing. But overall, we had very pleasant stay.
Stayed 1 night in Dec 2017

10/10 Excellent

Sheri, Oakland, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very convenient for scuba diving
Stayed 1 week, diving with Neco Marine. The hotel could not be more convenient if you are a diver, with the dive shop right next door. Included buffet breakfast was nice, and the big swimming pool was lovely. Staff was courteous and friendly.
Stayed 7 nights in Oct 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Overpriced food.
Hotel has the worst service in Palau. The hotel would not agree to change date for reservation. Buffet breakfast served hotdog sausages and pasta. Juices are from powder mix.
Stayed 1 night in Aug 2017

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, clean room
Room was clean and large. Would definitely revisit next time. However, noisy Chinese next room was very annoying. They were shouting and making large noises till late night and since the room was a connecting room could hear it so loud. Next time when i revisit would request for an non Chinese next door!!!
Stayed 4 nights in Jun 2017

8/10 Good

Hoyt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would certainly stay here again.
This is a nice, comfortable newer hotel with very polite employees. I would love to have access to a washer and dryer though. Had to pack wet clothes, and our luggage ended up spending an extra night in Palau without us. Oops! One other thing that would be great in the room is a folder with information about the area, like restaurants, tours, etc.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
New but not worth for the price
The good part of this hotel is the room facility is new and hotel internet is faster when comparing to PPR where we stayed after this hotel. The breakfast is too simple and doesn't have many choices.There are only four benches in front of swimming pool, so you can't take a good rest around swimming pool but stay in the room.

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
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Stayed 4 nights in Dec 2023
Response from COVE RESORT PALAU TEAM on 14 Jan,2024
Greetings from COVE Resort Palau!We highly appreciate your effort of leaving us this review. Your satisfaction of our hotel and services is our main priority. With this, we will improve so that we may offer the best services to meet the standards and interests of our guests. We hope to welcome you back and provide you an even better experience the next time.Many thanks!