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Reviews

3.8 / 5Good
221 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Bali National Golf Club
    10 min walk
  • Popular Location
    Bali Nusa Dua Convention Centre
    3 min drive
  • Popular Location
    Puja Mandala
    3 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Room, Terrace, Pool View

    Room Amenities

    • Sleeps 3
    • 1 Double Bed
    More details
  • Deluxe Room, Terrace, Garden View

    Room Amenities

    • Sleeps 3
    • 1 Double Bed
    More details
  • Superior Room, Pool View

    Room Amenities

    • Sleeps 3
    • 1 Double Bed
    More details
  • Superior Room, Garden View

    Room Amenities

    • Sleeps 3
    • 1 Double Bed
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More details
  • Deluxe Room, Terrace, Pool View

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Room, Terrace, View

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Room, Garden View

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Room, Pool View

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details

About this area

Nusa Dua

Mercure Bali Nusa Dua is located near the beach and in an area with good shopping. Uluwatu Temple and Bali Bombing Memorial are notable landmarks, and the area's natural beauty can be seen at Nusa Dua Beach and Tanjung Benoa. Waterbom Bali and Moon Cot Sari Turtle Farm are also worth visiting.

Popular Location

What's nearby

  • Bali National Golf Club - 10 min walk
  • Bali Nusa Dua Convention Centre - 3 min drive
  • Puja Mandala - 3 min drive
  • Nusa Dua Beach - 3 min drive
  • Bali Nusa Dua Theater - 5 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 14 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering international cuisine. Serves breakfast and lunch daily. Open 24 hours.

About this property

Mercure Bali Nusa Dua

Beach spa retreat, walking distance from Bali National Golf Club
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and massage/treatment rooms. All 198 rooms offer free WiFi, 24-hour room service and LCD TVs with cable channels. Guests will also find coffee/tea makers, free bottled water and hairdryers.
Mercure Bali Nusa Dua offers 198 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi, Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle up to 2.00 km

Food and drink

Breakfast available for a fee: IDR 100000 for adults and IDR 50000 for children
1 restaurant and 1 coffee shop/cafe
1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service

Things to do

Bike hire
Children's pool
Fitness centre
Outdoor pool
Spa services

Family friendly

Children's pool
Dry-cleaning service
Free local area shuttle
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Free newspapers in reception
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
Indonesian

Business services

Business centre
Meeting rooms
Conference space (2153 square feet)

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
Pool umbrellas
Terrace

Spa

3 treatment rooms
Aromatherapy
Body scrubs
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

TV channels
LCD TV

Food and drink

Coffee/tea maker
Free bottled water

More

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 2 PM - 6 PM
Express check-in

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 100000 for adults and IDR 50000 for children (approximately)
  • Fee for in-room wired Internet: IDR 950000 per stay (rates may vary)
  • Airport shuttle fee: IDR 195000 per vehicle (one-way)
  • Rollaway bed fee: IDR 350000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for golf tee times, massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Mercure Bali Nusa Dua Hotel
  • Mercure Bali Nusa Dua
  • Mercure Bali Nusa Dua Hotel
  • Mercure Bali Nusa Dua Nusa Dua
  • Mercure Bali Nusa Dua Hotel Nusa Dua
5 - Excellent
55
4 - Good
101
3 - Okay
31
2 - Mediocre
25
1 - Poor
9
3.8
Cleanliness
4.0
Service and Staff
3.8
Amenities
3.7
Property condition

3/5

  • Liked: Staff & service

Staff were very nice and very polite. Food at restaurant very good. Beach shuttle needs to run more often. Need fans in reception and restaurant. Linens not new or very white anymore. May even say look dirty. 1 hour wait and 3 calls to change dirty pillow at 10.30pm. Breakfast offerings not replenished very well. No juice glasses on 3 out of 4 times. No milk 2 out of 3, and asked for bowl for cereal 3 times and am still waiting. 1 hour wait for pool towel on more than one occassion.

Stayed 4 nights in Dec 2019

3/5

  • Liked: Amenities, property conditions & facilities
  • Disliked: Staff & service

The hotel itself is very nice and the property is Immaculate. However the staff service is very poor. A lot of the staff don’t speak very good English so ordering was an ordeal every time. Just waiting to give your order could take Up to 15 minutes sometimes and that is with lots of staff walking around seemingly doing nothing. Room service was a total joke, you would put your please make up room sign on the door and the staff would be on your floor when u left the room at 10am. You would return home at 5pm and the room Wouldn’t be touched and then at 6pm when u are relaxing or getting ready they would knock and ask if they could make up the room, I’ve been all over the world and never seen room service come at 6pm. The hotel prices are expensive for Bali and are pretty much Australian prices without the service or quality of Australia. Overall the hotel is a lovely place and good location but staff training over all areas are needed. The staff are smiley and friendly But service skills are extremely lacking. Wouldn’t advise people to stay here but we had a good time overall.

Stayed 11 nights in Dec 2019

3/5

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Dec 2019

    2/5

    • Disliked: Cleanliness, amenities, property conditions & facilities

    Aircon was good. Buffet breakfast facility was too small and could not keep up with high season tourist demands. Kept running out of cutlery and cups, and facility was small and cramped.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Lovely grounds and pool area. Musty and mouldy smell in room was disappointing.

    Stayed 8 nights in Nov 2019

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