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Overview of Mercure Bali Nusa Dua

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Guest reviews

3.8/5 Good
229 reviews
Guests rated this property 3.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

Highlights

Popular LocationBali National Golf Club10 min walk
Popular LocationPuja Mandala7 min drive
Popular LocationBali Nusa Dua Convention Centre8 min drive
AirportDenpasar (DPS-Ngurah Rai Intl.)24 min drive

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  • Deluxe Room, Terrace, Pool View

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
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  • Deluxe Room, Terrace, Garden View

    4.2/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
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  • Superior Room, Pool View

    3.8/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
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  • Superior Room, Garden View

    Room amenities

    • 24 sq m
    • Sleeps 3
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  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 4
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  • Deluxe Room, Terrace, Pool View

    Room amenities

    • 24 sq m
    • Sleeps 3
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  • Deluxe Room, Terrace, View

    Room amenities

    • 24 sq m
    • Sleeps 3
    Show more
  • Superior Room, Garden View

    Room amenities

    • 24 sq m
    • Sleeps 3
    Show more
  • Superior Room, Pool View

    Room amenities

    • 24 sq m
    • Sleeps 3
    Show more

About this area

Nusa Dua

Mercure Bali Nusa Dua is located near the beach and in an area with good shopping. Bali Nusa Dua Theater and Garuda Wisnu Kencana Cultural Park are cultural highlights, and travellers looking to shop may want to visit Bali Collection Shopping Centre and Beachwalk Shopping Center. Waterbom Bali and Finns Recreation Club are also worth visiting.

Visit our Nusa Dua travel guide
Map
Popular Location

What's nearby

  • Bali National Golf Club - 10 min walk
  • Puja Mandala - 7 min drive
  • Bali Nusa Dua Convention Centre - 8 min drive
  • Tanjung Benoa - 12 min drive
  • Nusa Dua Beach - 17 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 24 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Open 24 hours.

About this property

Mercure Bali Nusa Dua

Beach spa retreat, walking distance from Bali National Golf Club
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and massage/treatment rooms. All 198 rooms offer free WiFi, 24-hour room service and LCD TVs with cable channels. Guests will also find coffee/tea makers, free bottled water and hairdryers.
Mercure Bali Nusa Dua offers 198 forms of accommodation with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi, Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle up to 2.00 km

Food and drink

Breakfast available for a fee: IDR 100000 for adults and IDR 50000 for children
1 restaurant and 1 coffee shop/cafe
1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service

Things to do

Bike hire
Children's pool
Fitness centre
Outdoor pool
Spa services

Family friendly

Children's pool
Dry-cleaning service
Free local area shuttle
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Free newspapers in reception
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
Indonesian

Business services

Business centre
Meeting rooms
Conference space (2153 square feet)

Outdoors

Beach loungers
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
Pool umbrellas
Terrace

Spa

3 treatment rooms
Aromatherapy
Body scrubs
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

TV channels
LCD TV

Food and drink

Coffee/tea maker
Free bottled water

More

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 2 PM and 6 PM
Express check-in

Check-out

Check-out before noon

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per stay.
Cots (infant beds) are not available

Payment types at the property

MastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 100000 for adults and IDR 50000 for children (approximately)
  • Fee for in-room wired Internet: IDR 950000 per stay (rates may vary)
  • Airport shuttle fee: IDR 195000 per vehicle (one-way)
  • Rollaway bed fee: IDR 350000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Mercure Bali Nusa Dua and receive a full refund?
Yes, Mercure Bali Nusa Dua offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Bali Nusa Dua cancellation policy on our site for more details about any exclusions or requirements.
Does Mercure Bali Nusa Dua have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Mercure Bali Nusa Dua pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at Mercure Bali Nusa Dua?
Check-in is from 2 PM to 6 PM.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 195000 per vehicle, one-way, applies.
Where is Mercure Bali Nusa Dua located?
Located in Siligita, this beach hotel is within 1 mi (2 km) of Bali National Golf Club and Puja Mandala. Bali Nusa Dua Convention Centre is 1.2 mi (2 km) away.

Guest reviews

5 - Excellent
58
4 - Good
104
3 - Okay
32
2 - Mediocre
26
1 - Poor
9
3.8
Cleanliness
4.0
Service and Staff
3.9
Amenities
3.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Feb 2020

3/5

  • Liked: Staff & service

Staff were very nice and very polite. Food at restaurant very good. Beach shuttle needs to run more often. Need fans in reception and restaurant. Linens not new or very white anymore. May even say look dirty. 1 hour wait and 3 calls to change dirty pillow at 10.30pm. Breakfast offerings not replenished very well. No juice glasses on 3 out of 4 times. No milk 2 out of 3, and asked for bowl for cereal 3 times and am still waiting. 1 hour wait for pool towel on more than one occassion.

Stayed 4 nights in Dec 2019

3/5

  • Liked: Amenities, property conditions & facilities
  • Disliked: Staff & service

The hotel itself is very nice and the property is Immaculate. However the staff service is very poor. A lot of the staff don’t speak very good English so ordering was an ordeal every time. Just waiting to give your order could take Up to 15 minutes sometimes and that is with lots of staff walking around seemingly doing nothing. Room service was a total joke, you would put your please make up room sign on the door and the staff would be on your floor when u left the room at 10am. You would return home at 5pm and the room Wouldn’t be touched and then at 6pm when u are relaxing or getting ready they would knock and ask if they could make up the room, I’ve been all over the world and never seen room service come at 6pm. The hotel prices are expensive for Bali and are pretty much Australian prices without the service or quality of Australia. Overall the hotel is a lovely place and good location but staff training over all areas are needed. The staff are smiley and friendly But service skills are extremely lacking. Wouldn’t advise people to stay here but we had a good time overall.

Stayed 11 nights in Dec 2019

3/5

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Dec 2019

    2/5

    • Disliked: Cleanliness, property conditions & facilities, room comfort

    The room was very small and there wasn't a separate bathroom. The sink wad next to the bed. Alot of noise from doors banging and the hallways were dirty. We had paid for 7 nights but checked out after 3 nights.

    Stayed 7 nights in Dec 2019