Hi, Kian! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Jacob

We are sorry for the inconvenience, we can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Chris

Thank you so much for the positive rating, Binti! We will put in our efforts to provide consistent service every time. Regards, Joey

Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Kevin

Hi, We sincerely apologize for the trouble caused. Your comments will help us in the care of future guests more resolutely. Regards, Zara

Hi, Abdullah! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Zara

Hi, Saiyed ! Delighted to see you liked our services. Keep this love coming :) Regards, Edward

Thanks for the love, Your review made our day. We hope to amaze you consistently with our services. Regards, Zara

Hi, Wong ! We're extremely apologetic to know that your experience with us has not been a pleasant one. We’ll definitely work on your feedback to provide the best possible experience next time Regards, Ravneet

Hi, Rafeef! We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Cheshta

Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

Thank you for rating us, We've duly noted your feedback and ensure better services in the future. Regards, Cheshta

Hi, Mohd! We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Cheshta

Something like this shouldn’t have happened, We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Cheshta