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Overview of Hotel Shangri-La Kota Kinabalu

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Minibar, in-room safe, desk, soundproofing
32-inch LCD TV with digital channels
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Hotel Shangri-La Kota Kinabalu

3 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationSedco Square6 min walk
    Popular LocationCentre Point7 min walk
    Popular LocationKompleks Asia City10 min walk
    AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)8 min drive

Choose dates to view prices

  • Deluxe Twin City View Room

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin City View Room
  • Deluxe Double Hill View Room

    Room amenities

    • 23 sq m
    • Hill view
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Double Hill View Room
  • Deluxe Double City View Room

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Double City View Room
  • Suite with Steam Room (Quadruple)

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 4
    • 1 Double Bed
    More detailsSuite with Steam Room (Quadruple)
  • Suite with Steam Room (Triple)

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsSuite with Steam Room (Triple)
  • Suite with Jacuzzi (Quadruple)

    Room amenities

    • 47 sq m
    • Hill view
    • Sleeps 4
    • 1 Double Bed
    More detailsSuite with Jacuzzi (Quadruple)
  • Economy Twin Room

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsEconomy Twin Room
  • Suite with Jacuzzi (Double)

    Room amenities

    • 37 sq m
    • Hill view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite with Jacuzzi (Double)
  • Deluxe Twin Hill View Room

    Room amenities

    • 23 sq m
    • Hill view
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin Hill View Room
  • Suite with Steam Room (Double)

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite with Steam Room (Double)
  • Suite with Jacuzzi (Triple)

    Room amenities

    • 47 sq m
    • Hill view
    • Sleeps 3
    • 1 Double Bed
    More detailsSuite with Jacuzzi (Triple)

About this area

Kota Kinabalu

In the city centre, Hotel Shangri-La Kota Kinabalu is in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, a walkable area with great shopping. Travellers who have shopping on the agenda can visit Centre Point and Kompleks Asia City, while those looking for another kind of activity may want to explore Jesselton Point Ferry Terminal. Sedco Square and Anjung Samudera are also worth visiting. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Sedco Square - 6 min walk
  • Centre Point - 7 min walk
  • All Saint's Cathedral - 10 min walk
  • Kompleks Asia City - 10 min walk
  • Warisan Square - 10 min walk

Getting around

  • Tanjung Aru Station - 4 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Tivoli – Restaurant with a bar offering Asian cuisine. Serves breakfast, lunch and dinner.

About this property

Hotel Shangri-La Kota Kinabalu

3-star Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Centre Point
A restaurant, a bar/lounge and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. All 120 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with digital channels, and guests can also appreciate conveniences like sitting areas and coffee makers.
Hotel Shangri-La Kota Kinabalu offers 120 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (MYR 5 per night)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay

Business services

  • 1 meeting room
  • Business centre

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Extended parking fee: MYR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Shangri-La Kota Kinabalu
Kota Kinabalu Hotel Shangri-La
Kota Kinabalu Shangri-La
Kota Kinabalu Shangri-La Hotel
Shangri-La Hotel Kota Kinabalu
Shangri-La Kota Kinabalu
Shangri-La Kota Kinabalu Hotel
Hotel Shangri-La Kota Kinabalu Sabah
Hotel Shangri La Kota Kinabalu
Hotel Shangri Kota Kinabalu
Shangri La Kota Kinabalu
Hotel Shangri La Kota Kinabalu
Hotel Shangri-La Kota Kinabalu Hotel
Hotel Shangri-La Kota Kinabalu Kota Kinabalu
Hotel Shangri-La Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Can I cancel my reservation for free at Hotel Shangri-La Kota Kinabalu and receive a full refund?
Yes, Hotel Shangri-La Kota Kinabalu offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Shangri-La Kota Kinabalu cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Shangri-La Kota Kinabalu pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Shangri-La Kota Kinabalu?
Self-parking is free at this property.
What time is check-in at Hotel Shangri-La Kota Kinabalu?
Check-in is from 2:00 PM - anytime.
What time is check-out at Hotel Shangri-La Kota Kinabalu?
Checkout is at noon.
Where is Hotel Shangri-La Kota Kinabalu located?
Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Centre Point and Kompleks Asia City. Gaya Street Sunday Market and Jesselton Point Ferry Terminal are also within 1 mi (2 km).
3.7
Good
Rating 5 - Excellent. 64 out of 310 reviews
5 - Excellent 21%
Rating 4 - Good. 139 out of 310 reviews
4 - Good 45%
Rating 3 - Okay. 75 out of 310 reviews
3 - Okay 24%
Rating 2 - Poor. 24 out of 310 reviews
2 - Poor 8%
Rating 1 - Terrible. 8 out of 310 reviews
1 - Terrible 3%

3.9/5

Cleanliness

3.9/5

Staff & service

3.9/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
2.5 star
Not worthy for the rate compare to the rate offer by Hilton on the same date.
Stayed 3 nights in Aug 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy excess
cool and best
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was fast. The place is clean. Overall it was a very good experience.
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It’s old but clean, the staff is nice, like the breakfast and it’s near to convinience store and kfc
Stayed 1 night in Mar 2020

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