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Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

3.9 out of 5 Good
557 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationSuria Sabah Shopping Mall6 min walk
Popular LocationGaya Street Sunday Market7 min walk
Popular LocationJesselton Point Ferry Terminal8 min walk
AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)20 min drive

Choose dates to view prices

  • Suite, 3 Bedrooms

    4.5/5 guest room rating

    Room amenities

    • 112 sq m
    • Sea view
    • Sleeps 5
    More detailsSuite, 3 Bedrooms
  • Superior Room

    4/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room
  • Suite, 2 Bedrooms

    4.6/5 guest room rating

    Room amenities

    • 80 sq m
    • City view
    • Sleeps 4
    More detailsSuite, 2 Bedrooms
  • Superior Room

    Room amenities

    • 29 sq m
    • Sleeps 2
    More detailsSuperior Room
  • Executive Suite

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite
  • Suite, 1 Bedroom

    4.3/5 guest room rating

    Room amenities

    • 63 sq m
    • City view
    • Sleeps 3
    More detailsSuite, 1 Bedroom
  • Superior Room

    4/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room
  • Superior Room

    4.4/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 2
    More detailsSuperior Room

About this area

Kota Kinabalu

Located by the sea, Mercure Kota Kinabalu City Centre is in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, a walkable area with good shopping. Jesselton Point Ferry Terminal and Sutera Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Gaya Street Sunday Market. Sedco Square and Anjung Samudera are also worth visiting.
Visit our Kota Kinabalu travel guide
View in a map
Popular Location

What's nearby

  • Suria Sabah Shopping Mall - 6 min walk
  • Gaya Street Sunday Market - 7 min walk
  • Jesselton Point Ferry Terminal - 8 min walk
  • Kota Kinabalu Waterfront - 11 min walk
  • Kota Kinabalu Wetlands Centre - 10 min drive

Getting around

  • Tanjung Aru Station - 11 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.) - 20 min drive

Restaurants

  • Where to eat
  • Fratini's – Restaurant offering Italian cuisine. Serves lunch and dinner. Kids' menu available.
  • Mou Passant – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Compass – Open for happy hour.

About this property

Mercure Kota Kinabalu City Centre

4-star Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Suria Sabah Shopping Mall
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness centre, a coffee shop/café and self parking. All 310 rooms offer free WiFi, 24-hour room service and flat-screen TVs with cable channels. Guests will also find minibars, rainfall showerheads and coffee/tea makers.
Mercure Kota Kinabalu City Centre offers 310 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 20 per night

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65 for adults and MYR 32.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 1 meeting room
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 65 for adults and MYR 32.5 for children (approximately)
  • Self-parking fee: MYR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Kota Kinabalu City Centre opening June 2016 Hotel
Mercure opening June 2016 Hotel
Mercure Kota Kinabalu City Centre opening June 2016
Mercure Kota Kinabalu City Centre Opening September 2016 Hotel
Mercure Opening September 2016 Hotel
Mercure Kota Kinabalu City Centre Opening September 2016
Mercure Opening September 2016
Mercure Kota Kinabalu City Centre Opening November 2016 Hotel
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City Centre Opening November 2016
Mercure Opening November 2016
Mercure Kota Kinabalu City Centre Opening April 2017 Hotel
Mercure Opening April 2017 Hotel
Mercure Kota Kinabalu City Centre Opening April 2017
Mercure Opening April 2017
Mercure Kota Kinabalu City Centre (Opening November 2016)
Mercure Kota Kinabalu City Centre (Opening October 2016)
Mercure Kota Kinabalu City Centre (Opening September 2016)
Mercure Kota Kinabalu City Centre (opening June 2016)
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre Kota Kinabalu
Mercure Kota Kinabalu City Centre Hotel Kota Kinabalu

Frequently asked questions

Can I cancel my reservation for free at Mercure Kota Kinabalu City Centre and receive a full refund?
Yes, Mercure Kota Kinabalu City Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Kota Kinabalu City Centre cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Kota Kinabalu City Centre?
As of 29 Sep,2020, prices found for a 1-night stay for 2 adults at Mercure Kota Kinabalu City Centre on 30 Sep,2020 start from SG$49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mercure Kota Kinabalu City Centre have a pool?
Yes, this property has an outdoor pool.
Is Mercure Kota Kinabalu City Centre pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Kota Kinabalu City Centre?
Self-parking is available for MYR 20 per night.
What time is check-in at Mercure Kota Kinabalu City Centre?
Check-in is from 3:00 PM to anytime.
What time is check-out at Mercure Kota Kinabalu City Centre?
Checkout is at noon.
Where is Mercure Kota Kinabalu City Centre located?
Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Suria Sabah Shopping Mall, Gaya Street Sunday Market and Jesselton Point Ferry Terminal. Kota Kinabalu Central Market and Centre Point are also within 1 mile (2 km).
3.9
Good
557 reviews
5 - Excellent
168
4 - Good
243
3 - Okay
82
2 - Poor
43
1 - Terrible
21

4.0/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Business traveller, Travelled with partner
Sad face IconDisliked: Staff & service, property conditions & facilities
room without proper toilet and shower door for better privacy and the room layout is really disappointing.
Stayed 1 night in Mar 2020

3/5 Okay

Business traveller
No sound proof
Moderate and you can even hear whats the neighbour is doing
Stayed 4 nights in Feb 2020

2/5 Poor

I have cancelled my trip to KK due to COVID-19 situation to avoid crowded area and flight .
Stayed 4 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It's located at the central region of the city and walking distance to most tourists places. Hotel is clean and the staffs are all kind and friendly
Stayed 5 nights in Feb 2020