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Outdoor pool
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

3.9/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationKompleks Karamunsing5 min walk
    Popular LocationCentre Point15 min walk
    Popular LocationOceanus Waterfront Mall9 min drive
    AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)16 min drive

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  • Superior Room, 2 Single Beds

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsSuperior Room, 2 Single Beds
  • Executive Room

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsExecutive Room
  • Standard Room with Breakfast for 2, 2 Twin Beds, No Windows

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsStandard Room with Breakfast for 2, 2 Twin Beds, No Windows
  • Deluxe Room

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsDeluxe Room

About this area

Kota Kinabalu

Located in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, The Palace Hotel Kota Kinabalu is in the city centre and near the airport. Jesselton Point Ferry Terminal and Sutera Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Gaya Street Sunday Market. Anjung Samudera and Sedco Square are also worth visiting.
Visit our Kota Kinabalu travel guide
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Popular Location

What's nearby

  • Kompleks Karamunsing - 5 min walk
  • Centre Point - 15 min walk
  • Kota Kinabalu Central Market - 4 min drive
  • Oceanus Waterfront Mall - 9 min drive
  • Imago Shopping Mall - 14 min drive

Getting around

  • Tanjung Aru Station - 5 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.) - 16 min drive

Restaurants

  • Where to eat
  • Tangerine Restaurant – Serves breakfast, lunch and dinner daily.

About this property

The Palace Hotel Kota Kinabalu

4-star Kota Kinabalu hotel in Downtown Kota Kinabalu, near Centre Point
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a steam room are on-site. All 150 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include minibars, room service (during limited hours) and rainfall showerheads.
The Palace Hotel Kota Kinabalu offers 150 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free nearby parking
  • Extended parking: MYR 40 per night
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 40 for adults and MYR 20 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 80.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 40 for adults and MYR 20 for children (approximately)
  • Extended parking fee: MYR 40 per night
  • Early check-in fee: MYR 150 (subject to availability)
  • Rollaway bed fee: MYR 80.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Palace Hotel Kota Kinabalu
Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Sabah
The Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel
The Palace Hotel Kota Kinabalu Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Can I cancel my reservation for free at The Palace Hotel Kota Kinabalu and receive a full refund?
Yes, The Palace Hotel Kota Kinabalu offers free cancellation on select room rates, because flexibility matters! Please refer to The Palace Hotel Kota Kinabalu cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Palace Hotel Kota Kinabalu?
As of 29 Sep,2020, prices found for a 1-night stay for 2 adults at The Palace Hotel Kota Kinabalu on 9 Oct,2020 start from SG$45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Palace Hotel Kota Kinabalu have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is The Palace Hotel Kota Kinabalu pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Palace Hotel Kota Kinabalu?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at The Palace Hotel Kota Kinabalu?
Check-in is from 2:00 PM to midnight. Early check-in is available for a fee of MYR 150 (subject to availability).
What time is check-out at The Palace Hotel Kota Kinabalu?
Checkout is at noon.
Where is The Palace Hotel Kota Kinabalu located?
Located in Downtown Kota Kinabalu, this hotel is within 1 mile (2 km) of All Saint's Cathedral, Centre Point and Gaya Street Sunday Market. Kota Kinabalu Central Market and Suria Sabah Shopping Mall are also within 2 miles (3 km).
3.9
Good
303 reviews
5 - Excellent
79
4 - Good
133
3 - Okay
63
2 - Poor
24
1 - Terrible
4

3.8/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Property conditions & facilities
OK except the breakfast spread was limited
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Staff & service
Exterior looks spruced up. Rooms are adequate. However special touches makes up for any deficiencies. Fruits, cookies, welcome drink to name a few.
Stayed 2 nights in Jan 2020

3/5 Okay

Travelled with group
Sad face IconDisliked: Amenities, property conditions & facilities
Very Convenient location but old hotel.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Christmas decorations
Stayed 1 night in Dec 2019

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