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Reviews of Historic Boutique Hotel Cattaro

4 out of 5
Historic Boutique Hotel Cattaro
Stari Grad/Old Town 432, Kotor

Reviews

9.4

Exceptional

Rating 10 - Excellent. 125 out of 173 reviews" "
Rating 8 - Good. 41 out of 173 reviews" "
Rating 6 - Okay. 4 out of 173 reviews" "
Rating 4 - Poor. 0 out of 173 reviews" "
Rating 2 - Terrible. 3 out of 173 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christian, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2024

10/10 Excellent

DAVID, fort worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been well maintained with an elegant appearance. Very comfortable and a GREAT location to stroll through Old Town Kotor. On the flip side, we were told by two employees of the hotel that the breakfast was served at 7am. Then at about 7:15am we were told that the breakfast would be ready at 8am and that we were told wrong. At 8:15am there was still no hot breakfast ready and they did not know exactly how long it would take. By this time we had to get on the road and so for us there was NO breakfast. A little disappointing to what was otherwise a nice stay.
Stayed 1 night in Mar 2024

8/10 Good

Jetmir

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Parking and access was confusing. The hotel didn't answer when we called for directions.
Stayed 1 night in Feb 2024

10/10 Excellent

Sanjay

Stayed 1 night in Nov 2023
Response from Hotel Cattaro on 30 Nov,2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

SHIRLEY

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT RECOMMEND. DISHONEST HOTEL. Booked a night here during a visit to Kotor. Liked that they were seemingly convenient at the time as I knew we had a car and wanted inclusive parking. Hotel is within the old town walls. We had initially parked directly outside the entrance to the town but during check in, the girl told us that parking was free at a different lot further away if we just told them (lot attendant) we were staying at the hotel. So took some time to move the luggage and the car itself then walk back to the hotel. Following morning during check out, the lady tells us to hand over 15 euro for parking. When we showed them that their listing specifically states free offsite parking, they shrugged and made some bs excuse about how it meant “free parking on the streets”. If you visit the place, you would know there IS NO STREET PARKING WITHIN REASONABLE WALKING DISTANCE. I mean why would we have moved our car from paid parking lot to another?! Back and forth we tried to reason with them and the guy argued that in the 10 years they’ve been open, nobody's ever had this issue. Its ridiculous. 15 euro is really nothing, but its disgusting that a place would do this bait & switch on their customers. We travel A LOT and this hotel is by far one of the more disappointing ones. Not to mention everything in the hotel is drabby and old. Not expecting a 5 star hotel by any means, but the rooms were dingy, breakfast food was cold and old looking. Milk was lukewarm. Just blech.
Response from Hotel Cattaro on 3 Nov,2023
Dear Shirley,We are pleased that you visited the city of Kotor and that you chose our hotel.Regarding your experience, we are very sorry that you had a bad experience, as our guests usually take away fond memories from the hotel.Now, let's get the parking thing straight. Primarily upon your arrival, you were very satisfied with the hotel, and your satisfaction was also visible at check-out. Until the moment when your colleague told you that you have to pay for parking, then your negative comments followed.No one told you that parking is free. You were told that the price for guests is 15 euros per day and that with the card you receive at the parking lot, you always have a secured parking space during your stay at the hotel. As for the parking instructions, you can also see them on our website, where everything related to parking is highlighted.It's not nice that you leave comments like this, considering that you were either very satisfied when you checked out.As for the part where you say that the room looks "old", like the name itself, you have chosen to visit a historical hotel, it is logical that our interior will exude the old tradition and warmth of Kotor.We would not mention the food because we are sure that nothing was cold.Certainly, we are pleased that you were a part of our hotel and we are sorry that you brought back bad memories.Best regards,Hotel Cattaro Team

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place!!
Amazing hotel right in the middle of it all. Hotel staff were super friendly and helpful!!
Stayed 1 night in Sep 2023
Response from Hotel Cattaro on 11 Sept,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Faryal

Stayed 1 night in Sep 2023
Response from Hotel Cattaro on 7 Sept,2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kosta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only negative comment is that you couldn’t control the A/C unit from the room, it was done by a central thermostat. In the middle of a heatwave it could have been cooler. However location was great as was the staff which were very helpful.
Stayed 4 nights in Jul 2023
Response from Hotel Cattaro on 21 Jul,2023
Dear Kosta, Thank you for your valuable & very appreciated feedback. On behalf of all the staff, we warmly send you a greets from Montenegro. Best wishes, Hotel Cattaro

10/10 Excellent

Lital

Stayed 1 night in Jul 2023
Response from Hotel Cattaro on 21 Jul,2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Janko Rackovic on 6 Jul,2023
Dear Sally,thank you for your review. You're always welcome in our hotel.Best regards from Cattaro team!!!

2/10 Terrible

Dmitry, New York

Stayed 3 nights in Jun 2023
Response from Hotel Cattaro on 22 Jul,2023
Hi,Please let us know what was the problem so you give us bad rate?

10/10 Excellent

Kathryn

Travelled with family
You can’t beat the location. The hotel is literally part of the defensive wall around Kotor. The staff were so friendly and the breakfast was excellent. We really enjoyed our stay and highly recommend it. We were lucky enough to watch a concert right from our hotel window in the main town square. Croatian singer Gibonni
Stayed 2 nights in Jun 2023
Response from Hotel Cattaro on 5 Jun,2023
Dear Kathryn, Thank you for your valuable & very appreciated feedback. On behalf of all the staff, we warmly send you a greets from Montenegro. Best wishes, Hotel Cattaro

10/10 Excellent

denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Hotel Cattaro on 29 May,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Thomas, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff were great.
Stayed 3 nights in May 2023
Response from Janko Rackovic on 28 May,2023
Dear Mr Thomas,thank you for your nice review. Was our pleasure to meet you in our hotel. You're always welcome!!!Best regards from Cattaro team!!!

10/10 Excellent

ami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Hotel Cattaro on 25 May,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Liv

Stayed 2 nights in May 2023
Response from Hotel Cattaro on 24 May,2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Neil

Stayed 5 nights in May 2023
Response from Janko Rackovic on 17 May,2023
This reservation was no show, guest didn't arrive in hotel. How you can leave any comment, when you don't been in hotel????????????

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Janko on 17 Apr,2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Daniel

Stayed 1 night in Mar 2023
Response from Janko on 6 Apr,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Aldo

Stayed 1 night in Feb 2023
Response from Janko on 3 Mar,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Hotel Cattaro on 11 Oct,2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ernst, Newtown Square

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel right inside old Kotor. Historic property. Parking outside the walls so a little walk but staff helps with luggage with a good cart. Rooms large and very nice. Service very friendly. Breakfast is good.
Stayed 1 night in Oct 2022
Response from Hotel Cattaro on 8 Oct,2022
Dear Ernst, Thank you for your valuable & very appreciated feedback. We'll try to improve the things you mentioned with a hope to see you again in the nearest future, On behalf of all the staff, we warmly send you a greets from Montenegro. Best wishes, Hotel Cattaro

10/10 Excellent

Shonen

The staff was super helpful. The food was excellent.
Stayed 1 night in Sep 2022
Response from Hotel Cattaro on 12 Oct,2022
Dear Shonen, Thank you for your valuable & very appreciated feedback. We'll try to improve the things you mentioned with a hope to see you again in the nearest future, On behalf of all the staff, we warmly send you a greets from Montenegro. Best wishes, Hotel Cattaro

10/10 Excellent

Lea

Stayed 1 night in Sep 2022
Response from Hotel Cattaro on 23 Sept,2022
Dear Lea, Thank you for your valuable & very appreciated feedback. On behalf of all the staff, we warmly send you a greets from Montenegro. Best wishes, Hotel Cattaro

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Hotel Cattaro on 19 Sept,2022
Dear Joanne, Thank you for your valuable & very appreciated feedback. We'll try to improve the things you mentioned with a hope to see you again in the nearest future, On behalf of all the staff, we warmly send you a greets from Montenegro. Best wishes, Hotel Cattaro

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2022
Response from Hotel Cattaro on 13 Sept,2022
Dear Rebecca, Thank you for your valuable & very appreciated feedback. We'll try to improve the things you mentioned with a hope to see you again in the nearest future, On behalf of all the staff, we warmly send you a greets from Montenegro. Best wishes, Hotel Cattaro

8/10 Good

Irena

Stayed 1 night in Aug 2022

10/10 Excellent

Tami

Stayed 2 nights in Aug 2022

10/10 Excellent

Audun

Stayed 1 night in Jul 2022
Response from Hotel Cattaro on 20 Jul,2022
Dear Audun, Thank you for your valuable & very appreciated feedback. We'll try to improve the things you mentioned with a hope to see you again in the nearest future, On behalf of all the staff, we warmly send you a greets from Montenegro. Best wishes, Hotel Cattaro

8/10 Good

Nabil

Stayed 1 night in Jul 2022
Response from Hotel Cattaro on 16 Jul,2022
Dear Nabil, Thank you for your valuable & very appreciated feedback. We'll try to improve the things you mentioned with a hope to see you again in the nearest future, On behalf of all the staff, we warmly send you a greets from Montenegro. Best wishes, Hotel Cattaro

10/10 Excellent

Jason

Stayed 3 nights in Jul 2022
Response from Hotel Cattaro on 15 Jul,2022
Dear Jason, Thank you for your valuable & very appreciated feedback. We'll try to improve the things you mentioned with a hope to see you again in the nearest future, On behalf of all the staff, we warmly send you a greets from Montenegro. Best wishes, Hotel Cattaro

8/10 Good

JUNG EUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2022
Response from Hotel Cattaro on 25 Jun,2022
Dear Jung Eun, Thank you for your valuable & very appreciated feedback. We'll try to improve the things you mentioned with a hope to see you again in the nearest future, On behalf of all the staff, we warmly send you a greets from Montenegro. Best wishes, Hotel Cattaro

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was amazing. The hotel was in the best location and the breakfast was incredible. Comfortable beds and extremely nice staff. Great view of the plaza. I would totally recommend this hotel for a sorry or longer stay for staff location and comfort
Stayed 1 night in Apr 2022
Response from Hotel Cattaro on 26 Apr,2022
Dear Michelle, It was a pleasure to host you in our hotel and thank you very much for a beautiful comments. Best regards, Historic Boutique Hotel Cattaro

10/10 Excellent

Siddharth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Hotel Cattaro on 8 Apr,2022
Dear Siddharth, Thank you for your valuable & very appreciated feedback. We'll try to improve the things you mentioned with a hope to see you again in the nearest future, On behalf of all the staff, we warmly send you a greets from Montenegro. Best wishes, Hotel Cattaro

10/10 Excellent

francis

Stayed 1 night in Jan 2022
Response from Janko Rackovic on 14 Jan,2022
Dear Francis, We are very pleased to hear that you enjoyed your stay at our hotel. Thank you for your kind feedback as it means a lot to us and we hope to see you again soon. On behalf of all the staff, we warmly welcome you from Montenegro. Best wishes, Hotel Cattaro

8/10 Good

Verified traveller

Liked: Staff & service
Fall weekend old town Kotor
The location of the hotel is excellent, but the bed was not a good condition it was not comfortable. Pillows and towels were not a good condition also. Bed cover must be replaced Working people where at the reception and breakfast hall were excellent. Breakfast was amazing. Price over quality is not directly proportional
Stayed 2 nights in Sep 2021
Response from Janko Racković on 14 Sept,2021
Dear guest, We are very pleased to hear that you enjoyed your stay at our hotel. Thank you for your kind feedback as it means a lot to us and we hope to see you again soon. On behalf of all the staff, we warmly welcome you from Montenegro. Best wishes, Hotel Cattaro

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay no complaints
Great stay
Stayed 3 nights in Aug 2021
Response from Janko Racković on 28 Aug,2021
Dear Jason, We are very pleased to hear that you enjoyed your stay at our hotel. Thank you for your kind feedback as it means a lot to us and we hope to see you again soon. On behalf of all the staff, we warmly welcome you from Montenegro. Best wishes, Hotel Cattaro

10/10 Excellent

davis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right inside the city walls. Close walk to the bus station and all the amenities.
Stayed 2 nights in Aug 2021
Response from Janko Racković on 24 Aug,2021
Dear Davis, We are very pleased to hear that you enjoyed your stay at our hotel. Thank you for your kind feedback as it means a lot to us and we hope to see you again soon. On behalf of all the staff, we warmly welcome you from Montenegro. Best wishes, Hotel Cattaro

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super service and location
The location is superb, the personel awesome, very nice people and super service. The hotel is unique in many ways, extraordinary. Ill just like to suggest to improve AC, that was the only thing I did not like, the room was to hot and not easy to rest, but personal and location compensate it
Stayed 1 night in Aug 2021
Response from Hotel Cattaro Team on 8 Aug,2021
Dear Fernando, We appreciate for Your review! We know for some small problems about AC, and immediately after the season we will work on improving the air conditioning. We will be happy to be our guest in the future again! Greetings from all of us!

10/10 Excellent

Anand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality at its Best !!
The staff is extremely attentive, helpful, polite, friendly and efficient. We were staying there for 3 nights, and after a very warm welcome and quick check-in, were given a big room with a balcony overlooking the square below, but the A/C in the room was not cooling to our satisfaction.. they immediately had the maintenance guys check it.. but since we still didn’t feel satisfied after our first night in the room, they changed our room next day, which was much cooler and made our next two days of stay comfortable. The hotel is very clean and very well-maintained. I was specially very happy with the hygiene standards, particularly of the bathrooms. Breakfast was catered to our individual preferences.. the head waiter was polite and appeasing. Assistance by front-desk staff for everything from local guidance to PCR testing to arranging for luggage cart to the parking lot.. was all impeccable! Overall, I would give maximum points to staff for making it a lovely stay for us. The location of hotel is also excellent : strategically very close to gate one.
Stayed 3 nights in Jul 2021
Response from Janko on 28 Jul,2021
Thank you Mr Anand for such a nice review. Was our pleasure to host you and your lovely family in our hotel. Hope so see you again, you're welcome!!! Best regards from Cattaro team!!!

10/10 Excellent

Nicole

Stayed 2 nights in Jul 2021
Response from Janko Racković on 15 Jul,2021
Dear Nicole, We're very pleased to hear that you enjoyed the stay in our hotel. Thank you for your kind feedback as it mean us a lot and hopefully see you soon again, On behalf entire staff, we're sending you a warm greets from Montenegro. With kindest regards, Hotel Cattaro

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from Janko Racković on 19 Jul,2021
Source text Dear guest, We're very pleased to hear that you enjoyed the stay in our hotel. Thank you for your kind feedback as it mean us a lot and hopefully see you soon again, On behalf entire staff, we're sending you a warm greets from Montenegro. With kindest regards, Hotel Cattaro

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and well placed.
Beautiful hotel in a central location, perfect for walking / sightseeing. Extremely helpful staff and management - highly recommended.
Stayed 1 night in Jun 2021
Response from Janko Racković on 5 Jul,2021
Dear Stephen, We're very pleased to hear that you enjoyed the stay in our hotel. Thank you for your kind feedback as it mean us a lot and hopefully see you soon again, On behalf entire staff, we're sending you a warm greets from Montenegro. With kindest regards, Hotel Cattaro

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fluffy towels, washcloths, and make up mirror. Friendly staff and perfect location in a charming town!
Stayed 2 nights in Jun 2021
Response from Janko on 4 Jul,2021
Dear guest(s) We're very pleased to hear that you enjoyed the stay in our hotel. Thank you for your kind feedback as it mean us a lot and hopefully see you soon again, On behalf entire staff, we're sending you a warm greets from Montenegro. With kindest regards, Hotel Cattaro

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Janko Racović on 25 Jun,2021
Dear guests, We're very pleased to hear that you enjoyed the stay in our hotel. Thank you for your kind feedback as it mean us a lot and hopefully see you soon again, On behalf entire staff, we're sending you a warm greets from Montenegro. With kindest regards, Hotel Cattaro

10/10 Excellent

PK, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel right in the old town of Kotor. Waking up in the morning, opening the window and seeing the view of the old city was a real pleasure. The breakfast and food at the restaurant were really good as well. However what really made the stay so great is the staff. They made me feel so welcome.
Stayed 1 night in Sep 2020
Response from Janko on 16 Sept,2020
Dear Mr Peter, Thank you for such a nice review. Hope so see you again, you're welcome!!! Best regards from Cattaro team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Reception on 15 Nov,2019
Dear guest, We'd like to thank you for the lovely feedback and kind words. We're very happy to hear that you enjoyed the stay in our hotel and hope to see you again. On behalf of entire team, we're sending you a warm greetings from Montenegro. With kindest regards, Hotel Cattaro Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot from which to explore Kotor. Right inside the wall of old town. The staff were so friendly and accommodating. There's certainly some noise outside, but we enjoyed leaving the windows open and taking it all in.
Stayed 2 nights in Oct 2019
Response from Reception on 26 Oct,2019
Dear Guests, We're very happy to hear that you had enjoyed the stay with us. We'd like to thanks on your kind words of support which means us a lot. Looking forward for your next stop in our historical city and hotel as well. On behalf entire team, we'sending you a warm greetings from Montenegro, With kindest regards, Hotel Cattaro Team

10/10 Excellent

shiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Reception on 18 Oct,2019
Dear Shiri, We'd like to thank you on your very kind feedback and support. We're happy to hear that you had a joyful stay with us and that we succeeded to met all your requests. We're looking forward for your return, On behalf entire team, we're sending you a warm greetings from Montenegro. With kindest regards, Hotel Cattaro Team

10/10 Excellent

A., Wi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of old town with amazing views. It is quiet, despite being central. The staff are extremely kind and gracious. You feel surrounded by old time grandeur. The included breakfast is a feast with the added bonus of great hospitality from the manager.
Stayed 1 night in Sep 2019
Response from Janko Rackovic on 28 Sept,2019
Thank you for such a nice review. Was our pleasure to meet you in our hotel. Looking forward to see you next time. Best regards Cattaro team