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Reviews of Empire Commercial Hotel

2.5 out of 5
Empire Commercial Hotel
Flat AB, 15/F, Kim Tak Building, 328-342 Nathan Road, Kowloon

Reviews

6.2
Rating 10 - Excellent. 1 out of 20 reviews" "
Rating 8 - Good. 8 out of 20 reviews" "
Rating 6 - Okay. 5 out of 20 reviews" "
Rating 4 - Poor. 3 out of 20 reviews" "
Rating 2 - Terrible. 3 out of 20 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
Tiny shower area
Restroom was too small. The toilet alone takes up to 50% of the restroom. Hardly enough space to stand up to take a shower.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the location as it was in the middle of all the shopping but the place is a bit tricky to find and does not have the feel of a hotel let alone a hostel.
Stayed 4 nights in Dec 2018
Response from May Lam on 12 Jan,2019
謝謝貴客人的包涵，我們的大門是在大街的二邊進出，我們大廈有二間門口的，希望下次能再為您服務

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all facilities.building security is good and common area are clean and tidy
Stayed 1 night in Dec 2018
Response from May Lam on 10 Jan,2019
謝謝

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent position across the road from Novotel Natham Road although its located on Saigon Road which has a Underpass of Natham Road that leds to the 'Temple Street Nights Road' has its address as 328 above side entrance. The Telephone number on the Expedia Website is incorrect and should be corrected and also a note 'Saying KEY deposit Cash $100hkd'' as this is a keycard energy and door entrance opener and key to room
Stayed 5 nights in Nov 2018
Response from May Lam on 10 Jan,2019
謝謝

8/10 Good

Sin, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good, so I book this hotel again. The price is alright but you've got what you paid for. So a little bit more but more comfortable. What can you say.
Stayed 1 night in Nov 2018
Response from May Lam on 24 Nov,2018
謝謝貴客的意見，我們會做的更好，希望能再次為您服務，謝謝！

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Diese Unterkunft ist kein Hotel, sondern ein Guesthouse. Es fand kein Bettwäsche oder Handtuchwechsel statt, den Müll musste ich selbst entsorgen. In der Bettwäsche war ein Brandloch, die Matratze war bretthart. Das kleine Zimmer (ca. 4qm) hatte nur ein Minifenster, durch das mein Kopf nicht gepasst hätte und war nicht zu öffnen.Es standen Plastikschuhe zur Verfügung, die aber schon mehrmals getragen wurden. Stuhl oder Schrank war nicht vorhanden (Platzmangel), Handbrause befand sich über dem WC. Beim Duschen wurde alles im Bad nass. Trotz meiner schmalen Figur hatte ich Probleme beim Duschen (Platzmangel). Meine Kleidung fand nur an zwei Chromablagen Platz und zwei kleinen Ablageflächen. Während meines Aufenthaltes waren nur Chinesen als Gäste da. Außer einer Dame, die mich eincheckte, sprach niemand englisch. Auch Hinweise im Zimmer und auf dem winzigen Flur waren nur auf chinesisch. Zwei Tage funktionierte die WC Spülung nicht. Aufgrund eines Bildes vor dem Lift konnte ich erkennen, dass aus irgendeinem Grund die Spülung nicht funktionieren wird. - Das Zimmer befindet sich im 15. Stock. Das Hotel liegt nicht wie angegeben in der Nathan Road, sondern in der Shanghai Road (Nebenstraße), hier auch der Hoteleingang (schwer zu finden). Positiv war die Wlan-Qualität und die zentrale Lage mitten in Kowloon.
Stayed 9 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
洗澡還要等熱水～熱水儲存量有待加強 後面幾天，半夜有人抽煙講話超大聲，在房間都聞得到煙味 附的轉接頭是鬆脫的，建議自備比較好～ 房間燈光暗，有窗戶通風～ 若能提供乾淨的飲水機設備會更優～ 離港鐵佐敦B1出口近，樓下也有7-11 過晚上11點，大門需密碼進出，方便又安全 到15樓的電梯只要一部，有時需要等 一樓有監視畫面 可看到電梯內的情況
Stayed 4 nights in Jan 2019

8/10 Good

Mototaka

Liked: Room comfort
本当は内緒にしてたいです
狭いですし綺麗ではないです。しかしエリアと広さを考えると高コスパです。 本当は高評価したくないです。 内緒にしてたいです。
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
入住雙層床4人房
Cp值高，近佐墩地鐵B1站步行約3分鐘，離廟街也很近，乾淨，但熱水耗很快，要15分後另一人才能洗，出入單純，下層床因常有人踩邊緣看上面的床，故床有蹋一邊，睡靠壁一點就不會覺得凹陷，有行李架，附插頭轉換頭一個，整體算ok的，重點是老闆娘人很好
Stayed 3 nights in Dec 2018
Response from May Lam on 10 Jan,2019
謝謝貴客的光臨﹐希望下次能再為您服務

2/10 Terrible

NANA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
・場所が分かりにくい ・地図上のホテルの名前と予約したホテルの名前が違う ・対応してくれる人はとても優しい ・バスタブがない ・シャワーを使用するとトイレがびしょ濡れ ・お湯を出すのに15分かかるが、途中で水に変わるかぬるい、ほぼ水 ・ハウスクリーニングは入るが、ゴミ箱とバスタオルの交換のみ
Stayed 2 nights in Dec 2018

8/10 Good

YU-MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
去哪都方便，下次會考慮再住
Stayed 2 nights in Dec 2018
Response from May Lam on 10 Jan,2019
謝謝貴客光臨，希望下次能再為您服務

6/10 Okay

sabo

Disliked: Cleanliness, room comfort
立地は最高だが残念なことがありその辺りが改善されればコスパが向上すると思う。 窓際の宿泊客が必ず使うだろう棚にコーヒーか何かの汚れ(軽く拭いたら落ちた）が残っていた。氷山の一角で清掃に問題があると思われる。また、折りたたみ椅子があり便利だが、座面ｽﾎﾟﾝｼﾞ部の半分がなく汚ならしい。安価な物なので、そんな状態の物は入れ換えるべき。 あと、冷蔵庫があると更によし。
Stayed 2 nights in Dec 2018
Response from May Lam on 10 Jan,2019
謝謝貴客的提點，我們一定盡力改善﹐希望下次再光臨

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
シャワーカーテンもない、トイレとシャワーが狭い空間にあり、 びっくりした。部屋のサンダルは汚れていたので、 急遽サンダルを購入しました。
Stayed 2 nights in Dec 2018
Response from May Lam on 10 Jan,2019
謝謝貴客的提點，我們一定盡力改善

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
普普通通
地點離佐敦地鐵站很近,廟街商圈就在附近,飯店位在儉德大廈中,出入人員單純,整體環境算是良好,唯缺點房間狹小,若有大型行李可能不方便,比較適合經濟旅遊的背包客.
Stayed 2 nights in Nov 2018
Response from May Lam on 22 Nov,2018
貴客的意見我們非常樂意接受，我們會盡力改善，希望下次能再次為您服務，謝謝！

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Nov 2018
Response from May Lam on 17 Nov,2018
謝謝貴客的寶貴意見，我們會做得更好，希望下次能為您服務，謝謝！！！

4/10 Poor

Wallace

Liked: Cleanliness
整體表現一般，未來未必考慮再入住
1.由於我在本網站訂房時沒有使用身份證登記，以致於正式check in時出現問題。2. 房間沒有廁紙供應。3. Check out時沒有職員協助，導致我浪費了很多時間，影響我其餘行程須作臨時改動，造成不便。
Stayed 2 nights in Nov 2018
Response from May Lam on 15 Nov,2018
謝謝貴客的寶貴意，我們一定盡力改善，希望下次能為您服務，謝謝！

2/10 Terrible

KWOK WAI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from May Lam on 29 Sept,2018
謝謝貴客的寶貴意見，我們一定致力改善

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體都滿意
房間和浴室也濶落, 乾淨. 但房間燈光稍暗. 地點方便.
Stayed 4 nights in Sep 2018
Response from May Lam on 29 Sept,2018
謝謝貴客的寶貴意見，希望貴客的再次光臨