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Reviews of Ben's House

3 out of 5
Ben's House
155-155/3 Moo 3, Aonang Beach, Krabi, Krabi

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 56 reviews" "
Rating 8 - Good. 28 out of 56 reviews" "
Rating 6 - Okay. 13 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If possible hve lift specially for old women/man.. W
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 3 nights in May 2019
Response from Maneerat on 10 Jun,2019
Thank you for your stay

4/10 Poor

Esther

Disliked: Cleanliness, staff & service
Won’t come back
After several pleasent stays in Chiang Mei with amazing customer service it was a rude awakening arriving here. The hotel lobbyist was on the cell phone and seemed annoyed to have to check us in. Outside of walking us to the room no other information was given nor the breakfast hours provided. The room was plenty spacious however the balcony doors were open which left the room full of mosquitos. Spend a good 30-45 minutes in a epic war with them. We had paid the extra dollars for breakfast included meal which we regret and were better spent on local street food. The breakfast was buffet status and the food was put out with burners that were never on unless you complained the food was cold. The options varied from day to day however it was cold everyday. Staple items on the menu were toast, fruit, cereal, yogurt, soup (varied), rice, scrambled eggs, hot dogs and ham. On our stay we saw pancakes, French toast and nicked meat with vegetables which were not available everyday. On the same street off the hotel there was construction on a hotel underway. Across the block is a huge condo development underway and it began very early daily - it could be heard from our room. We opted to walk everywhere during our stay. There is a big path if you exit via the front of the hotel which had a long dark stretch. On this stretch you will find mountains of litter which has been left and seems like it isn’t on anyone’s agenda to dispose of properly. The road the hotel is on has heavy traffic

8/10 Good

hoi keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast needs improvement. TV is really bad with either no signal or very very weak. Internet connection is quite slow as well.

8/10 Good

Good hotel, fair price, 7 min walking frpm the beach and restaurants

Liked: Cleanliness, staff & service, room comfort
All good!
perfect! I just used the hotel to sleep to be fair. It was comfortable, Had an amazing view to sunset! quiet place, good housekeeping, shower was the best in Thailand. I had a perfect time in Ao Nang! Staff are helpful and friendly. But don't rent a bike with the company they have partnership as they want to hold your passport. Rented in a another place.

8/10 Good

Caoimhe

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent room, poor staff
The room is extremely clean and comfortable. Air con perfect. Short walk to Ao Nang beach, 15 mins or so but it is at the top of a small hill. Staff were not friendly at all, less than accommodating. Thankfully we didn't have much reason to contact them.
Stayed 1 night in Jun 2017

8/10 Good

Mike, CA US

Liked: Staff & service
Great location, walking distance to everything.
We had a great time in Krabie and this hotel was in a great location. The beaches are very close and so is the Long Boat Terminal.

8/10 Good

Suet Yi, malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Our stay at Ben's house was okay. The receptionist handling our check-in was very friendly, but another receptionist handling our check-out was showing quite an unhappy face and wasn't interested in doing her work. Other than that, our stay was quite okay. Hotel room was clean but a little old and the safe was provided in the room. Simple selection of western style breakfast was provided and tasted not bad. One great thing we really appreciated was the location of the Ben's house - a short ride on bike to Ao Nang beach just a stone's throw from Massage Corner, a really good massage centre that we visited twice during our visit to Ao Nang!

6/10 Okay

Pavel, Tampa, FL

Smelled like mold but room was big and clean.
The hotel was ok.. not great. It smelled like mold like most hotels in the south and had a pretty bad view. It was located about 15-20 min walk from the main beach. Nothing special but not bad.

8/10 Good

Adam, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Fantastic for the amount it cost us. Air con was good and the shower was nice and hot. Lots of the channels and the wifi was fast. Bed was comfy and sheets and towels were changed often.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, good value.
Overall good value, decent size room with balcony, safe, fridge and air con etc. The room could use a bit of painting but it was clean and comfortable enough. The walk into town is short enough, just need to be careful at night as no pavement and quite dark. Staff were helpful and took good care of me, so good stay.

4/10 Poor

grant, sydney

Disliked: Staff & service, property conditions & facilities, room comfort
Should've read the reviews.
Have stayed in this hotel a few times and always had a comfortable stay so when heading back to ao nang again I booked without even thinking. The hotel has taken over another hotel, as mentioned by others. It might not seem a big deal but instead of being in the quite corner that I've been used to was now in the other part. Didn't have the shade that I was used to rather then sun beating down on the room from about 11.00 onwards, plus the noise from the women cleaning/cooking in the hotel next door. Also now had to walk through 2 hotels to get to the pool. They may seem like petty complaints but I suppose when you are used to one thing and get another, it does irk. I don't know if it's bens house or Expedia's job, but surely they should be advertised as BH 1 and BH 2 and you can choose which one. Also now that they are a burgeoning empire surely they can afford a nightshift. With the hotel locked up after 10.00 guests have the inconvenience/risk of having to carry 2 relatively bulky cards to get back into the room.

10/10 Excellent

Jia Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

panda, singapore

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok
Staff are super friendly they greet u when ever they see u.. They are helpful in all the help u need lik transport, where to go,what to do.. If for the staff I would visit again... They always bring u a smile even early mornin or late at nite

6/10 Okay

Damian, Sydney, Australia

Disliked: Staff & service
Reasonably good value and reasonable location
Staff had quite poor English but the hotel is within easy walking distance of everywhere you'd want to be. The room was basic but comfortable enough. Breakfast was standard for a Thai hotel in this priced range.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A decent choice.
A good choice, nothing great but it does the job. Decent breakfast, clean room, pool is nice. A bit far from the beach. Good street food at the bottom of the street a few minutes away.

8/10 Good

Sathya, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel, away from the busy streets
This is a clean hotel, I saw the staff cleaning the place 4 times a day. They were nice, very cooperative and were always helpful. The swimming pool has a fountain and this made sleeping in the day rather difficult. Good thing it gets shut off at 7pm. The air conditioner in the room however was noisy and kept me up most of the nights I was there. I don't know why I didn't tell the staff about it. Sigh. My stay was wonderful, the hotel is a mere 3 minute walk away from the street food in Ao Nang. 10 minute walk from Ao Nang beach and 10 minutes from No Pharat Tara beach. I'd definitely go back there if I go to Krabi again.

10/10 Excellent

kislay, india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay at phuket
It was very comfortable and pleasant.

8/10 Good

Erica, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad.
I've stayed solo for 2nights, i found this hotel not bad. It was clean and they do make up the room the next day. Room was very spacious. Staffs were very helpful and nice. But the pool is abit disappointing as they do not have an open space for pool bed benches and pool open til 7pm only. Travelling to the main road/area, you have to rent out a motorbike as its quite far, but if you like to walk just bring a torchlight at night as it can be dark on your way in but you will passby some hotels before Ben's House. Overall, it was not bad!

8/10 Good

TSH, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Hotel is clean, service is average, some hotel amenities are broken and sometime air-conditioner is malfunction, hotel location is near beaches.

8/10 Good

TSH, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The room is clean, service is average, some hotel amenities are broken, air-conditioners sometime malfunction and hotel location is near beaches.

2/10 Terrible

KapilKansal, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It cannot get any worse - shocking experience
I am not one of those 5 star travelers but I am not one which can stay in a disastrous place like Ben's house. The building at the reception looks like its a home away from home. We booked through hotels.com and the room we booked was standard. Upon arrival, there was no elevator, we had to carry our luggage to our rooms on our shoulders and we asked for help from hotel staff which was extremely rude, arrogant, busy with their own stuff. Our booking included hotel+breakfast and we didn't get breakfast and it was charged. They showed us the Expedia booking which they had got before our arrival and it didn't mention breakfast inclusions. The room was cramped, we had the wash basin/sink inside our room which was the biggest turnoff. I woke up in the morning to see my wife cleaning her teeth as the first sight in the morning. U clean your stomach and u have to come out to wash your hands. The bathroom ceiling was dripping. I mean I dont have words to express my dissatisfaction for the price I paid. Forget the price too for a moment, this was the worst hotel I have ever stayed in. No lifts/elevators, unfriendly/rude/arrogant staff, cramped room, complete disaster.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Walking distance to the beach. Room was clean. Pool is a bonus

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay, Clean, balcony, pool

8/10 Good

Asok, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable, beautiful, affordable hotel.
The hotel is very nice, clean, big rooms, nice friendly staff. The hotel is also walk able distance from the beach.

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent och fräscht rum, hjälpsam personal.
Stayed 4 nights in Jan 2020
Response from Little Leo on 11 Feb,2020
Thank you for staying with us and hope to see you again -^_^-

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo-benefício.
Excelente experiência. Tudo funcionando perfeitamente bem. Café muito bom.
Stayed 2 nights in Mar 2019

6/10 Okay

Sanna

Disliked: Room comfort
Ei jatkoon
Huone sijaitsi pohjakerroksessa, jonne laskeuduttiin sisääntuloaulasta pari kerrosta. Alhaalla oli vahva homeen haju. Huone oli kulahtaneen oloinen ja pistorasioita ei juurikaan ollut. Valaistus oli myös sangen kehno.
Stayed 3 nights in Mar 2019

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities
Just what you need in a good location
Close to everything but still away from the huzle of main Ao Nang. Close to the best massage in Ao Nang. A small pool still enough to cool you down after beach. The room it self is simple(just what I like) but can be noisy if you're neighbour's are. I prefer guesthouses like this over resorts any day.
Stayed 2 nights in Feb 2019

6/10 Okay

Edwin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Chambre simple pas très belle , moisissures dans la douche.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prix par Expedia bien supérieur au prix de l'hôte sur place
Stayed 7 nights in Jan 2019
Response from Maneerat on 27 Jan,2019
155-155/3 Moo 3 T. Aonang A.Muang Krabi 81180

6/10 Okay

GIANNIS

Liked: Staff & service
10-15 min to beach nice location .friendly staff beds are not so comfortable. The internet on our desk is not so good.basix breakfast no bad .we asked to change the room because it smells like a closet in the room.then at the bottom of the basement -3.and we have arrived early to inform that we can not have the day to change.in the room that we called the image represented but it has other room pictures. but from the moment he smelled the room incredibly. I could not try
Stayed 2 nights in Nov 2018
Response from Maneerat on 4 Dec,2018
Thank you for your comment

8/10 Good

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijne accomodatie.
Prima guesthouse dichtbij strand en restaurants. Goed ontbijtbuffet. Wifi haperde regelmatig.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Bon sejour!
Séjour top! Nous avions opté pour une chambre deluxe et avons eu l'agréable surprise d'avoir la seule chambre donnant un accès direct dans la piscine. Génial! La chambre était très grande. Les draps, la couette et les housses de coussins ont été changés durant le séjour, chose rare. L'hôtel se situe à proximité du centre, en bord de plage. Points à améliorer: la salle de bain pas mega propre et le petit déjeuner pas terrible

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt klart nöjda
Vi va helt säkra att vi hade bokat ett rum med balkong men så fick vi inte de vilket var lite synd. Hotellrummet va stort annars och bra i sin enkelhet, lite fläckar bara o insekter på väggarna som lätt hade kunnat torkas av innan vi kom dit. Ingen tvål till handfatet på toan men såg sedan att de satt fast en på väggen inne i duschen så man fick gå in dit o hämta tvål för o tvätta händerna. Hotellet hade jättefin utsikt mot grönområden, låg lite smyglångt från stranden o ”city” men absoult gångavstånd, men ibland efter man tagit några öl och en stor måltid kändes det lite motigt att gå hela den biten. Städat varje dag. Vi är absolut nöjda med hela vistelsen!

10/10 Excellent

Carlos Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar para descansar.
El hotel esta en una zona tranquila a pocas cuadras de la calle principal de Ao Nang. Tiene contactos para traslados y excursiones y un buen desayuno.
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 8 nights in Jan 2018

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hintansa väärti.
Siisti iso hotellihuone. Allas-alue hieno mutta aika epäkäytännöllinen, kahden talon välissä joten siihen ei paista aurinko. Palvelu hyvää.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Helt okej!
Det var en helt okej vistelse, trevlig personal, frukosten var väldigt basic. Fanns även tillgång till middag, men det testade vi aldrig.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tiia

6/10 Okay

reidar, Bergen

Liked: Cleanliness, staff & service
Var der i 5 netter. nå er jeg kommet opp i 15 overnattinger. Antar den 10 var gratis.

6/10 Okay

Verified traveller

Disliked: Room comfort
Ok för enstaka nätter.
Vi skulle endast sova en natt innan vi skulle flyga hem. Hotellet ligger ca 10 min från shoppingen vilket inte gjorde oss nått. Hotellet saknar hiss och ingen bärhjälp kan man få då har man svårt att bära tunga väskor i trapporna så ska man ta ett annat hotell. När vi kom var fönstrena i rummet öppna så det hade kommit in kusar och ödlor vi inte kunde få ut. Rummen är spartanska men rena och är helt ok för enstaka övernattningar.

10/10 Excellent

yong, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It's a good place for stay ..big room helpful staff and clean everywhere !

8/10 Good

Matthias, Offenburg

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Cheap, clean, friendly staff and a pool! Real value for money but unfortunately not the best wifi coverage...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación calidad-precio
Es un hotel con buena relación calidad-precio. Mi única queja es q mi habitación daba a la carretera y había algo de ruido.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
บริการดี
ประทับใจการให้บริการของพนักงานที่ให้คำปรึกษาได้ดีมากๆ

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service