Garden

Reviews of Amber Design Residence

4 out of 5
Amber Design Residence
ul. Sw. Marka 35, Kraków

Reviews

9.6

Exceptional

Rating 10 - Excellent. 718 out of 856 reviews" "
Rating 8 - Good. 115 out of 856 reviews" "
Rating 6 - Okay. 14 out of 856 reviews" "
Rating 4 - Poor. 6 out of 856 reviews" "
Rating 2 - Terrible. 3 out of 856 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and polite and helpful staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gabrielle Bernadine Mortl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice with a good view. In a very convenient area within walking distance of everything you’d want to visit in Krakow. Staff was friendly and helpful. Would stay there again
Stayed 1 night in Apr 2024

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kinga Kawucha on 28 Apr,2024
Dear Christian,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our residence in the not too distant future.Kind regardsAmber Design Residence Team

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good here!
Stayed 4 nights in Apr 2024
Response from Kinga Kawucha on 28 Apr,2024
Dear Renee,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our residence in the not too distant future.Kind regardsAmber Design Residence Team

10/10 Excellent

C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great room!
Stayed 3 nights in Apr 2024
Response from Kinga Kawucha on 14 Apr,2024
Dear Guest,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our residence in the not-too-distant future.Kind regardsAmber Design Residence Team

10/10 Excellent

Sin Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful
Stayed 5 nights in Feb 2024
Response from Kinga Kawucha on 14 Apr,2024
Dear Sin Lun,Thank you so much for staying with us and for taking the time to leave us your feedback. It was a great pleasure for us to host you and we certainly wish to welcome you back soon.Kind regardsAmber Design Residence Team

10/10 Excellent

sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was 5star! Staff, room, location - we will be back and recommend to all our friends!
Stayed 2 nights in Apr 2024
Response from Dominika Majcher on 4 Apr,2024
Dear Sarah,Thank you for leaving your feedback. Your kind words are truly appreciated!We will be happy to welcome you back one day to serve you another memorable stay in the heart of Kraków.Kindest regards

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel does not have a restaurant but breakfast tokens are given to use at a cafe a couple of minutes walk away. Exceptional breakfast!!! There isn’t a bar either but that didn’t bother us. There is a fridge and tea and coffee making facilities in the rooms. There is a sauna you can use in the basement of the hotel for a cost and 1hr notice. Trips can be booked at reception or from a QR code on leaflets in the rooms. We booked 2 from the codes. There are no room keys- it’s keypad entry to both the main door and to your room. It is exceptionally clean and decor is lovely. The bathroom has a large shower with shampoo and conditioner dispenser, and hand wash and moisturiser dispensers by the sink. There is a lift and stairs to choose from. The staff are extremely helpful and nothing is too much trouble. They organised a taxi both from and to the airport costing 120zl each way. Hotel is located 5min walk from the main Old Town square. I’d very happily stay here again!!
Stayed 4 nights in Mar 2024
Response from Kinga Kawucha on 30 Mar,2024
Dear Shelley,Thank you so much for this amazing and detailed review which is an immense source of motivation for the whole team. It is fantastic that you are pointing out the modern features such as access codes. We are constantly working on improving our services and Guest’s safety so it is great to know you appreciate it. Thank you so much for your warm comments about the staff, it is so important for us that the staff is reliable, welcoming and always open to questions or inquiries. We hope that for your next trip to Krakow, we will have the pleasure of seeing you at our property.Kind regardsAmber Design Residence Team

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice in every way. A very convenient location, we walked to the Jewish quarter and Wawel castle and all of old town is within easy walking distance. The room was very nice- the single duvets were a little interesting-and everything was very clean and nice.
Stayed 2 nights in Mar 2024
Response from Dominika Majcher on 28 Mar,2024
Dear MichaelThank you for your positive feedback! We are delighted you enjoyed our convenient location and found the room clean and nice.Regarding the two separate duvets, it is a common practice in Europe for individual comfort preferences. We appreciate your understanding and hope to welcome you back soon!Kind regards

10/10 Excellent

Anya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After booking an awful hotel, we decided to switch and booked this hotel. This hotel is gorgeous, the staff are extremely friendly and can’t do enough for you! Very lovely and helpful. The room was extremely clean and very comfortable! Would definitely stay here again!
Stayed 2 nights in Mar 2024
Response from Kinga Kawucha on 22 Mar,2024
Dear Anya,Thank you very much for your kind comments, we are very happy that you decided to stay with us. Choosing a hotel is never easy and we are very grateful that we met your expectations. We hope that for your next trip to Krakow, we will have the pleasure of seeing you at our property. Kind regardsAmber Design Residence Team

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
Convenient location between train station and city center. Clean and safe
Stayed 2 nights in Mar 2024
Response from Łukasz Gądek on 20 Mar,2024
Dear David,Thank you ever so much for taking the time to share your glowing feedback with us. Your 5/5 review truly made our day!We're thrilled to hear that you found our hotel's location convenient, nestled perfectly between the train station and the city center. Moreover, we are delighted that you found our premises to be clean and safe. Maintaining a pristine environment and providing a secure setting for our guests are paramount to us, and we're overjoyed to hear that we succeeded in providing you with both.Your kind words serve as a tremendous encouragement to our team, who work tirelessly to ensure every guest has a memorable experience. We truly appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Amber Design Residence Team

10/10 Excellent

Jim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had an excellent stay during our trip celebrating my wife's birthday. The hotel staff were extremely friendly and helpful. The room was just the right size for the two of us traveling. The bed very comfortable, and we were close to everything including transportation however located on a quiet street. We would happily stay here again and recommend to anyone.
Stayed 5 nights in Feb 2024
Response from Dominika Majcher on 7 Mar,2024
Dear JimThank you so much for your glowing review! We are thrilled to hear that you had such a wonderful experience during your stay at Amber Design Residence.It means a lot to us to hear that you found our hotel this good.We hope to see you next time!

10/10 Excellent

Bradley Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a bit shocked when we arrived to not see a traditional hotel entrance especially for a 4 star hotel. We pressed the buzzer and we were let in and then it all changed. Although the reception area is not a traditional one as mentioned above we found the reception lady Gabriella to be very welcoming and her english was really quite good too. No translation issues at all. She checked us in and we took the lift to our floor. The hotel has 4 floors and we were on the top floor. It is immaculately presented and there are additional bathroom items incl toilet rolls to take if needed from reception. The hotel does not have a diningroom but we were advised that they have an arrangement with a very nearby bistro cafe for breakfast, etc. The hotel is in the old town and 2 small blocks from the main strip and main square. There are too many good restaurants around but we found the best ones in the streets behind the main square. We will definitely be going back and we will again book at the Amber Design Residence. 5 stars!!
Stayed 3 nights in Mar 2024
Response from Dominika Majcher on 10 Mar,2024
Dear BradleyThank you for your review. We are thrilled to hear that you enjoyed your stay at Amber Design Residence and found our Gabriella so welcoming!Your feedback on our convenient location, immaculate presentation, and nearby dining options is much appreciated.We look forward to welcoming you back for another exceptional experience!Kind regards

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 days. This the perfect location - 10 mins walk from the station for cheap & easy access to airport & salt mine. Next to the park at the edge of Old Town. Peaceful and quiet, yet seconds from lovely restaurants & bars. Hotel itself has friendly staff and is very quiet at night. Only gripe is that the 'double' beds are singles pushed together (with a mattress topper) & with single duvets, which does not make for 'romance'.. But, unless you are looking to be in the heart of the madness of the city square area.. this is the best place to stay and we would stay again.
Stayed 5 nights in Feb 2024
Response from Kinga Kawucha on 3 Mar,2024
Dear Steve,Thank you for sharing your fantastic experience during your stay. We're delighted to hear that you had an excellent stay with us.Our staff's helpfulness and our central location, within walking distance of everything, are key features we take pride in. We look forward to the opportunity of hosting you again in the future! Warm regardsAmber Design Residence Team

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Kinga Kawucha on 3 Mar,2024
Dear Catherine,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our residence in the not-too-distant future.Kind regardsAmber Design Residence Team

10/10 Excellent

Nichola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 4 night stay. The room was comfortable and well thought out. The staff were very friendly and helpful. We booked direct and the price was very good. Walkable to the old town (10-15 mins) and the market square (5 mins) Would definitely stop here again.
Stayed 4 nights in Feb 2024
Response from Dominika Majcher on 29 Feb,2024
Dear NicholaThank you for taking the time to share your valuable feedback with us!We sincerely appreciate being your choice for a stay in Kraków and are delighted that you found our hotel to be great.We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Jose F.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to public transportation.
Stayed 2 nights in Dec 2023
Response from Dominika Majcher on 20 Feb,2024
Dear JoseThank you for sharing your thoughts after a stay at our hotel. We are happy you found our location as an advantage.It would be lovely to have you back one day as our guest!Kind regards

10/10 Excellent

Ciaran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, located in the centre of the Old Town. Close to everything in thy centre.
Stayed 1 night in Feb 2024
Response from Dominika Majcher on 7 Feb,2024
Dear CiaranThank you for your feedback. We are happy to hear you enjoyed our central location near the Main Square!We hope to have the opportunity to welcome you back one day in the future.Safe travels!

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility. Good service but they need better pillows.
Response from Dominika Majcher on 7 Feb,2024
Dear Edwin,Thank you for your feedback after a stay with us.We are truly happy that our service made it up to your expectations.As for our pillows, on special request, we deliver ergonomic pillows to the rooms, which are quite firmer in comparison to our standard pillows.We always encourage our guests to contact the front desk regarding any inconvenience that may appear, so we can find a solution to make the stay more comfortable.Kind regards

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in a quieter area but still in the centre. Staff were friendly, helpful and informative. Room was modern, spacious and very clean.
Stayed 3 nights in Jan 2024
Response from Tomasz on 30 Jan,2024
Dear Ian,Thank you for choosing Amber Design Residence and for sharing your delightful experience!We're delighted to read your positive comments, especially about our perfect location. It's wonderful to know that you appreciated the balance of being in a quieter area yet still centrally located. Our team takes pride in being friendly, helpful, and informative, ensuring that you feel welcomed and well-informed throughout your stay.Your compliments on our modern, spacious, and very clean rooms are truly appreciated. We strive to create an environment where guests can unwind and enjoy their time in Krakow.Should your future plans bring you back to our charming city, we would be honored to host you again.Thank you once more for your kind words. We look forward to the opportunity of welcoming you back to Amber Design Residence.Best regardsAmber Design Residence Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stay here!
A beautiful boutique hotel. Very well appointed, amazing location, very clean, and a great staff willing to help.
Stayed 3 nights in Jan 2024
Response from Kinga Kawucha on 24 Jan,2024
Dear Guest,Thank you very much for all your lovely words regarding your recent stay with us. We are truly thankful for your time spent writing this lovely review and for the possibility of hosting your stay in Kraków. We hope that soon we can meet again in the historic heart of Poland!Warm regardsAmber Design Residence Team

8/10 Good

Adrian

Stayed 1 night in Jan 2024
Response from Kinga Kawucha on 11 Feb,2024
Dear Adrian,Thank you for taking the time to give us your valuable review regarding your stay with us. It was a great pleasure for us to host you and we certainly wish to welcome you back soon.If there is anything that you feel we could have done further to achieve an excellent score, please do not hesitate to contact us.Warm regards,Amber Design Residence Team

10/10 Excellent

Stephania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a 2 night stay at Amber Design Residence and could not recommend this hotel enough. It’s in a perfect location under a 5 minute walk from the square but also set back far enough to be super quiet at night. All staff were very friendly and always willing to help with any questions about the hotel and things to do in Krakow. Rooms were very clean too. The only thing to note is that the room was a bit cold at night, even with the radiator on max. Apart from that, I couldn’t fault the hotel and will definitely return here on our next trip.
Stayed 2 nights in Jan 2024
Response from Monika Pieczara on 19 Jan,2024
Dear Stephania, Thank you for your great feedback! We are glad you enjoyed your stay and thank you for the positive reviews of our location, cleanliness, and staff. The property is very well maintained thanks to the hard work of our housekeeping staff, who are very important to our facility. We will share these kind words from you with everybody on our Team. We truly look forward to seeing you again! Many regards! Amber Design Residence Team

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a fabulous stay. Great location. Brilliant staff.
Stayed 3 nights in Nov 2023
Response from Monika Pieczara on 19 Jan,2024
Dear Robert, Thank you so much for your kind review. We are pleased to hear how much you enjoyed your stay with us, and we could not ask for more. We truly hope to welcome you to our hotel again in the future. Many regards Amber Design Residence Team

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay hotel in Kraków
Lovely, welcoming hotel in Krakow old town. Clean and comfortable.
Stayed 1 night in Jan 2024
Response from Tomasz on 10 Jan,2024
Dear Gabriel,Thank you for taking the time to share your experience at Amber Design Residence! We are thrilled to receive your wonderful review.Being described as a "must-stay hotel in Krakow" is truly an honor for us. We are delighted that you found our hotel lovely and welcoming, and that you enjoyed the cleanliness and comfort we strive to provide.Your perfect 10/10 rating warms our hearts, and it's the greatest reward for our dedicated team.We genuinely appreciate your support and look forward to the pleasure of welcoming you back to Amber Design Residence!Warm regards,Amber Design Residence Team

10/10 Excellent

Douglas, Seeheim-Jugenheim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation in a quiet but central part of Krakow. Easy walking distance to all main sites. Well equipped and quiet rooms. Very helpful and friendly staff. Breakfast i served in a close by cafe and is very good value. Have already recommended this property to friends. We will stay there when visiting Krakow again in the future.
Stayed 2 nights in Jan 2024
Response from Kinga Kawucha on 9 Jan,2024
Dear Douglas,Thank you so much for taking the time to share your wonderful feedback with us. We're delighted to hear that you enjoyed your stay with us and that our location, professional staff, and impeccable facilities contributed to a fantastic experience.It warms our hearts to know that our residence met your expectations and proved to be an excellent choice for your stay in the heart of the city. Your recommendation means the world to us.We look forward to welcoming you on your next visit to Krakow!Kind regards,Amber Design Residence Team

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2024
Response from Kinga Kawucha on 9 Jan,2024
Dear Francois, Thank you for leaving your feedback on Amber Design Residence. It was a great pleasure for us to host you and we certainly wish to welcome you back soon.If there is anything that you feel we could have done further to achieve an excellent score, please do not hesitate to contact us.Warm regards,Amber Design Residence Team

10/10 Excellent

Rachael

Stayed 3 nights in Dec 2023
Response from Kinga Kawucha on 8 Jan,2024
Dear Rachael,Thank you for leaving your review! Your 10/10 rating is exactly what we aim for each day!We are glad that you decided to stay with us, and hope to have the pleasure of welcoming you back in the future. Kindest regards,Amber Design Residence Team

10/10 Excellent

Raymond

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Dominika Majcher on 7 Jan,2024
Dear RaymondThank you for your review! We are pleased that our efforts in terms of service met your expectations during your stay in Krakow.It would be lovely to have you back again!Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful accomodation in Krakow
Very nice apartment hotel, quite new and it’s spotlessly clean. Staffs are all friendly and helpful and it’s in a very convenient location very close to the old town square. We Highly recommend Amber Design when in Krakow.
Stayed 3 nights in Dec 2023
Response from Tomasz on 1 Jan,2024
Dear Guest,Thank you sincerely for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay at Amber Design Residence and that our apartment hotel met your expectations.Your kind words about the cleanliness, friendly and helpful staff, and convenient location close to the old town square mean a lot to us. It's wonderful to know that we contributed to making your time in Krakow enjoyable.We appreciate your recommendation, and it would be our pleasure to welcome you back on your next visit to Krakow. Your satisfaction is our priority, and we look forward to providing you with another exceptional stay.Warm regards,Amber Design Residence Team

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend this hotel to stay. Everywhere within walking distance. Hotel spotlessly clean and staff so friendly and helpful. Breakfast is served just around the corner from the hotel and the breakfast was beautifully presented and delicious.
Response from Kinga Kawucha on 9 Feb,2024
Dear Joanna,Thank you so much for this amazing comment which truly warms our hearts!We strive to provide excellent service and we are glad to hear that our staff made such a good impression on you. We are also happy that our rooms and the breakfast were up to your expectations.Many regardsAmber Design Residence Team

10/10 Excellent

larysa

Travelled with group
Liked: Amenities
Great and friendly stuff that speak pretty good English. Very close to the city center but still in a quite area.
Stayed 2 nights in Dec 2023
Response from Kinga Kawucha on 20 Dec,2023
Dear Larysa,Thank you very much for all your lovely words regarding your recent stay with us. Your compliments about the staff are what we are all about here at the hotel. Our team works very hard to deliver exceptional service for our guests, and it is always very heart-warming to be recognized for all of our efforts. We hope we will see you soon in your new Krakow home.Kind regards,Amber Design Residence

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Kinga Kawucha on 13 Dec,2023
Dear Michael,Thank you for leaving your feedback on Amber Design Residence. It was a great pleasure for us to host you and we certainly wish to welcome you back soon.If there is anything that you feel we could have done further to achieve an excellent score, please do not hesitate to contact us.Warm regardsAmber Design Residence

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like being at home with family))).
Stayed 5 nights in Dec 2023
Response from Kinga Kawucha on 16 Dec,2023
Dear Jeff,Thank you very much for taking the time to leave such a lovely review of your stay with us. We take great pride in ensuring that each of our guests is made to feel very much at home at Amber Design Residence and so this is lovely to read.We hope we will see you soon in your new Krakow home.Kind regardsAmber Design Residence Team

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Kinga Kawucha on 13 Dec,2023
Dear Matt,Thank you so much for staying with us and for taking the time to leave us your feedback. It was a great pleasure for us to host you and we certainly wish to welcome you back soon!Kind regardsAmber Design Residence

10/10 Excellent

Nita Sheree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. Would highly recommend. Lovely staff, and accommodation.
Stayed 4 nights in Dec 2023
Response from Kinga Kawucha on 16 Dec,2023
Dear Nita,Thank you very much for all your lovely words regarding your recent stay with us. Your compliments about the staff are what we are all about here at the hotel. We love our job and we take care of our guests with real passion for your interests and needs. We hope that for your next trip to Krakow, we will have the pleasure of seeing you at our property. Kind regardsAmber Design Residence Team

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Kinga Kawucha on 13 Dec,2023
Dear Gary, Thank you so much for giving us this five-star feedback of your recent experience with us. We hope to see you at our hotel soon!Kind regardsAmber Design Residence

10/10 Excellent

MALVINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stylish and great central location while quiet
Stayed 4 nights in Nov 2023
Response from Tomasz on 30 Nov,2023
Dear Malvina,It's fantastic to hear that you appreciated the stylish ambiance and our central yet tranquil location.We would be honored to welcome you back for another stay. When your plans bring you to Krakow again, we hope you choose Amber Design Residence for another exceptional experience.Warm regards,Amber Design Residence Team

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully finished, clean, comfortable, friendly staff. Walking distance to the Christmas Markets.
Stayed 3 nights in Nov 2023
Response from Tomasz on 30 Nov,2023
Dear Donna,Thank you for the wonderful 5/5 rating and your kind words! We're delighted to know that you found our hotel beautifully finished, clean, and comfortable. It's fantastic that our staff contributed to making your stay memorable.We'd love to host you again for another delightful experience. When your plans bring you back to Krakow, we hope you choose Amber Design Residence for your stay.Best regards,Amber Design Residence Team

10/10 Excellent

SANDRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, in gd location with great staff
This is a really nice boutique hotel. The rooms are decorated really nicely and have everything you need. The staff were v.friendly and professional, with really good English. The lobby is small, but has welcome drinks and tourist info. The location is only a few mins from the main street leading to the Main Square, but location of hotel is nice and quiet. Would definitely recommend. Sandra
Stayed 3 nights in Nov 2023
Response from Amber Design Residence Team on 21 Nov,2023
Dear SandraThank you for your lovely feedback after a stay with us. We feel very appreciated, reading your kind words, especially regarding our staff. Many thanks for choosing us for your stay!It would be lovely to have you back as our guest again in the future!Many regards

10/10 Excellent

Ilona

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Amber Design Residence Team on 21 Nov,2023
Thank you for your feedback! We are happy to gain a maximum score from you.Many thanks for choosing our hotel for your stay in Kraków.Regards

10/10 Excellent

Michael A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a beautiful property in an excellent location with friendly helpful staff. This stay was the highlight of our 3 week holiday in Europe. The downstairs suite with private courtyard was by far the best hotel we have stayed at in Europe to date. Cannot fault this property and highly recommend a visit. Krakow is also beautiful, clean and friendly.
Stayed 5 nights in Nov 2023
Response from Kinga Kawucha on 20 Nov,2023
Dear Michael,Thank you for choosing Amber Design Residence for your recent Kraków visit!We are overjoyed to hear that your stay was one of the best, marked by its cleanliness and the staff’s service.Our staff takes immense pride in providing a welcoming and helpful experience, and your acknowledgment reinforces our commitment to exceptional hospitality. It's wonderful to know that our central location added to the convenience of your trip, surrounded by the charm of local establishments.We look forward to crafting another memorable stay for you!Kind regardsAmber Design Residence Team

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Dominika Majcher on 9 Nov,2023
Dear KarenThank you for your review after a stay with us.We would be happy to have you back one day to serve you another memorable stay in Kraków.Regards

10/10 Excellent

Pertti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Very helpful and friendly staff, they even helped with parking. Good location in the old town. Clean, modern, nice and fresh rooms. Breakfast at nearby bar was also good.
Stayed 1 night in Nov 2023
Response from Tomasz on 7 Nov,2023
Dear Pertti,your stay exceeded your expectations. It's wonderful to know that our staff's helpfulness, the central location, and the cleanliness of our modern rooms contributed to your enjoyable stay. We're also pleased that you appreciated the breakfast options at the nearby bar.We truly value your feedback and hope to welcome you back to Amber Design Residence in the future. Warm regards,Amber Design Residence Team

10/10 Excellent

Mackenzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
We had a great stay at Amber Design Residence! The beds were comfortable, the room was clean, the staff was friendly and the location was excellent!
Stayed 3 nights in Oct 2023
Response from Kinga Kawucha on 3 Nov,2023
Dear Mackenzie,Thank you very much for taking the time to leave such a lovely review of your stay with us. We are very happy that we could provide you with an excellent experience! We love working with guests and making their stay as comfortable as possible. Our reception staff is available 24/7 to guide, advise and answer any questions or doubts you may have. This aspect is so important to us, we like to make sure that you feel comfortable sharing with our teams. I am delighted that you enjoyed your stay and that you took advantage of the fabulous location. Amber Design Residence makes a great base for exploring all the wonderful sights Krakow has to offer. If you are returning to Krakow in the future we would love to give you a warm welcome back to Amber Design Residence. Kind regards, Amber Design Residence Team

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern
Stayed 2 nights in Oct 2023
Response from Amber Design Residence Team on 24 Oct,2023
Dear Hannah,Thank you for taking the time to share your experience with us. We're delighted to read that you found our hotel to be very clean and modern. Maintaining a high standard of cleanliness and offering modern amenities is a priority for us. Your satisfaction is our greatest reward, and we're thrilled to have met your expectations.Your feedback motivates our team to continue providing exceptional service and maintaining our modern facilities. Should your travels bring you back to our city, we would be honored to host you once more and ensure your stay is just as pleasant. Thank you for choosing us.

8/10 Good

beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Amber’s, it’s walkable distance to all Kraków’s attractions and old square. Located in quiet corner, rooms were clean and cosy. Staff on front desk was very kind and welcoming. Personal opinion on minus side- towels were bit small and although breakfast in Wine and coffee restaurant was tasty- it would be great if it was located in hotel. Overall I would highly recommend this hotel and will def be back if ever in Krakow again.
Stayed 2 nights in Oct 2023
Response from Kinga Kawucha on 21 Oct,2023
Dear Beata,Thank you for your recent stay and for taking the time to write a review of our hotel, we are thrilled to hear that you enjoyed our services and facilities. Your compliments about the staff are what we are all about here at the hotel. We love our job and we take care of our guests with real passion for your interests and needs. We understand that for some people the possibility of having breakfast on spot is important, that is why we can highly recommend you our partner facilities for the next time: Wielopole Hotel*** and Amber Boutique Hotels, who have as friendly staff as we do! We appreciate your feedback regarding towels and will use it to evaluate changes and make improvements. We hope that for your next trip to Krakow, we will have the pleasure of seeing you at our property. Kind regards, Amber Design Residence

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel but very nicely decorated and has everything you need from a hotel. The room was very well decorated with comfortable beds and a shower with good pressure. It is superbly located on the old town so all the attractions are only a walk away. A very good value breakfast is provided by a cafe around the corner. Excellent.
Stayed 5 nights in Oct 2023
Response from Kinga Kawucha on 21 Oct,2023
Dear Graham,Thank you so much for giving us this 5-star feedback on your recent experience with us! It is wonderful to know that you enjoyed your stay in Amber Design Residence.We would be happy to host you again in our facility during your next visit to Kraków.Kind regards, Amber Design Residence

10/10 Excellent

Julieanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Kinga Kawucha on 21 Oct,2023
Dear Julieanne,Thank you so much for staying with us and for taking the time to leave us your feedback. It was a great pleasure for us to host you and we certainly wish to welcome you back in the near future. Kindest regards, Amber Design Residence

10/10 Excellent

Lily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and better staff.
Nicest staff - Lorna, Monika and everyone - guest feel welcome.
Stayed 4 nights in Oct 2023
Response from Kinga Kawucha on 14 Oct,2023
Dear Lily,Thank you very much for taking the time to leave such a lovely review of your stay with us. I have passed on your lovely comments to the entire team of the hotel who were delighted to know that you enjoyed their service. We hope that soon we will be able to have you here back in Amber – I think you would love the snowy streets of winter Kraków! Kindest regards, Amber Design Residence Staff