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Reviews of Turowka Hotel & Spa

4 out of 5
Turowka Hotel & Spa
Ul. Zeromskiego 1, Wieliczka, Lesser Poland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 215 out of 312 reviews" "
Rating 8 - Good. 81 out of 312 reviews" "
Rating 6 - Okay. 12 out of 312 reviews" "
Rating 4 - Poor. 3 out of 312 reviews" "
Rating 2 - Terrible. 1 out of 312 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Conrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, with friendly helpful staff. The rooms are large, clean and with comfy beds, although the pillows are rather odd and could be improved upon. Good sized bathroom with large enclosed shower with hairdryer and toiletries provided. Plenty of parking, very accessible if driving from the Airport, just a few minutes walk from the Salt Mine too. The swimming pool and jacuzzi was superb, but sadly we didn't get a chance to test the sauna. The breakfast was extensive and all very tasty although a few more cereal options would have been nice. We dined in on one occasion and the Pork Medallions were excellent as was my Beef Burger. The area around the hotel was very quiet and safe and there is a 24 hour McDonalds which we needed arriving late on a Sunday night. Overall, an excellent choice of hotel and one that I would happily recommend without question. Thank you to the staff at Turowka Hotel & Spa for making us so welcome.
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrzej

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Nikolay

Stayed 1 night in Oct 2023

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 9 nights in Oct 2023

10/10 Excellent

dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless - Wonderful stay
Excellent location for Salt mine tours, small but lovely spa. Immaculately clean, friendly staff who are all very accommodating to requests . Food was delicious. Beds comfy - nice balcony. Yes it is out of Krakow but there are trains and Ubers were only £8 Overall Excellent value for money hotel. Thank you for a great stay!
Stayed 3 nights in Sep 2023

10/10 Excellent

Bryan, Eastvale

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice older but clean hotel
Stayed 1 night in Sep 2023

6/10 Okay

Anna

Business traveller
Disliked: Staff & service
good but a bit old -fashioned
The room was a bit old-fashioned. I had problem with the light and the service was not privided during my 2-day stay. There is o enough electrical contact in the bathroom.
Stayed 2 nights in Sep 2023

8/10 Good

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Damian

Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay! Superb Service and Staff! All was perfect. Great location if you want to visit Wieliczka Salt Mine or take a quick and easy train to explore Cracow. Strongly recommend this hotel, you will enjoy your stay in this historic hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay
We had a wonderful stay. Our room was spacious & very comfortable. All the staff very friendly & helpful. The position of the hotel was perfect for our visit to the salt mines. Pool & jaccuzi was an added bonus! Food in restaurant was lovely & the breakfast buffet wonderful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Rastislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam!
Czysto, miło, wygodnie, smacznie.
Stayed 1 night in Nov 2022

10/10 Excellent

Moshe

Stayed 1 night in Nov 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area very clean room staff very friendly restaurant cleanings food excellent
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Traveler
The room was very spacious and comfortable. The hotel is very walkable to shopping and restaurants.
Stayed 3 nights in Aug 2022

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff very friendly! Good selection of amenities including pool table, games room and spa. Food at the restaurant was also very nice and set in beautiful grounds close to the salt mines. Would stay again
Stayed 3 nights in Aug 2022

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for Families
It’s great hotel. Really helpful reception. Very clean rooms. Delicious food in restaurant. Just 5 min slow walk from Salt Mine Wieliczka.
Stayed 1 night in Jul 2022

10/10 Excellent

Ian

Stayed 1 night in Jul 2022

10/10 Excellent

John, Clovis

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building. Close to the Salt mine museum. Staff is friendly and always trying to help. Enjoyed our short stay very much. Plan to return soon.
Stayed 1 night in Jun 2022

10/10 Excellent

Voytek

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2022

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jan 2022

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff and a great restaurant. About a 10 min walk to the mine. WiFi was not strong enough for work calls unfortunately and the pool area is a bit tired and could do with being repainted and some ventilation added!
Stayed 5 nights in Jan 2022

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We had a great stay with my family. The pool, jacuzzi, saunas and salt room was amazing and exactly what we needed!
Stayed 2 nights in Dec 2021

10/10 Excellent

Moshe

Stayed 2 nights in Nov 2021

10/10 Excellent

Bernadetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful trip
Very enjoyable and relaxing break.
Stayed 2 nights in Oct 2021

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great płace close to salt mine
Very comfortable rooms, nice pool and good restaurant
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was opulent but not overwhelming. The staff have got service down to an art.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Iryna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!
Wonderful clean hotel with friendly staff. Wonderful spa with warm pools. Delicious breakfast. Clean rooms. I am 100% satisfied !!!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and Stately
Upon arrival we were captured by the elegance of this regal building.The room large and surrounded by quality wood furnishings Really enjoyed sitting in the comfortable robes while having morning coffee in the room. The pool and spa were amazing. The water temperature was welcoming, the pool jets relieved tension, the salt relaxing room was unique and a great spa bonus. Sauna and steam rooms created the perfect relaxation. Located within easy walking distance to the salt mine. We would highly recommend this hotel- a great value as well!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean.The breakfast buffet was excellent especially since it was included in the price. Would definitely stay here again.
Stayed 4 nights in Sep 2019

10/10 Excellent

phk, Wash DC

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent place to stay. Easy to take a train or bus into Krakow. Nice restaurant. I would choose again without question.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building. Fabulous location, swimming pool and spa facilities. Convenient to train to travel into Krakow ( limited trains during weekday mornings)
Stayed 3 nights in Aug 2019

10/10 Excellent

Monika

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monikaprzy@gmail.com
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Hotel was so nice. Free parking and free breakfast were great. Enjoyed it all and would stay there again!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Very friendly staff. Great food. Close to salt mines
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa. Great value hotel. Close to salt mine not far from Krakow
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, situated in a scenic part of town and close to the train station, bus stop, shops and salt mine. The staff were always helpful and available and spoke English which was a plus. The room was lovely and had all the expected amenities, you need to request an iron if you want one but it was no problem to get. The breakfast was fantastic and had lots of different options to suit different tastes. I didn't get a chance to use the spa facilities as I was busy during my stay but it was a huge plus to have them available.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean hotel, I would highly recommend a visit here.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a short walk to the salt mines. And after a visit to the mine there are very soothing massages available back at the hotel.
Stayed 1 night in Mar 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place.
Very romantic, clean and friendly staff.
Stayed 1 night in Mar 2019