Kaya Gobernador N. Debrot 103, Kralendijk, Bonaire
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My first time visiting Captain Don's and I can’t wait to go back. If you love diving whenever you want this is the place. The updated rooms are fantastic with good amenities and great housekeeping staff.
Captain Don’s truly is diving freedom and I can’t wait to go back.
Service in general was very good !
Nice Restaurant with a very good service !
Walter
Stayed 1 night in Dec 2023
6/10 Okay
Yukihito, Louisville
Travelled with partner
7 Dec,2023
Liked: Cleanliness, staff & service
Standard room is tight for two guests.
Not enough parking spaces on site.
Overall, staffs are friendly, though management must be improved.
Dive operations by minimum crews.
It is not bad, though wish to have extra safety pre-cautions especially on the dive boat.
Bar and restaurants are excellent in foods and services.
Great diving access. Resort organization of tanks was not explained or convenient. No effort by staff to improve our diving experience
William Joel
Stayed 5 nights in Aug 2023
Response from Captain Don's Habitat on 27 Aug,2023
Dear William,Thank you for sharing your experience with us. We are happy that you found the access to be great. We will definitely address the tank organization with the team.Thank you again for taking the time to share with us.
I was in the new buildings, very comfortable and spacious. Ac was delicious, pool was nice, boat diving and diving on property was easy and great. Pizza and burgers at the restaurant were very good, and all staff very friendly and helpful.
Alex
Stayed 7 nights in Jun 2023
Response from Captain Dons Habitat on 1 Jul,2023
Dear Alex,Thank you for your kind words. We truly appreciate this and will share it with the team. Hope to see you soon again
10/10 Excellent
Walter
18 Jun,2023
Liked: Cleanliness, staff & service
Stayed there numerous times over the years. Good times
Walter
Stayed 7 nights in Jun 2023
Response from Captain Don's Habitat on 1 Jul,2023
Dear Walter,Thank you for taking the time to drop us a line! Hope to see you back soon!
Have only one negative - food at the restaurant, while good quality, was poorly prepared. They need a new “chef “ who doesn’t overcook everything. The only bad meals we had.
John Perry
Stayed 8 nights in May 2023
Response from Captain Don's Habitat on 9 Jun,2023
Dear Mr. Perry, Thank you for taking the time to complete this review. We will definitely pass this on to the restaurant. Sincerely
8/10 Good
Mark
21 May,2023
Liked: Staff & service
Disliked: Property conditions & facilities
I have stayed at Capt Dons 3 times now... Food and Diving very very good... Rooms in much need of design update and remodel! Otherwise, I will be back
Mark
Stayed 7 nights in May 2023
Response from Captain Don's Habitat on 9 Jun,2023
Dear Mark,Thank you for your review. We are indeed in the process of doing renovations in phases. We just completed our 6 new buildings. Next we will tackle the rest of the property. Thank you again for choosing us.
The best place to stay for diving! You have a locker for your gear right by the dock. You put your gear on and in minutes you’re driving in one of the best spots on the island right off of their dock. The staff is incredible & totally equipped for boat dives if you want that. We looked at other places & we will go back to Captain Dons for sure! The food is pricey & only OK but it’s easy to get to other restaurants.
Robin A
Stayed 7 nights in Mar 2023
Response from Captain Don's Habitat on 20 Apr,2023
Dear Robin,Thank you for taking the time to review Captain Don's Habitat. We truly appreciate this and look forward seeing your soon again
The property has an amazing setting with an amazing view which made up for a really dated room. Room 70 needs a serious update. The bathroom looked great because it was updated but this rest of fhe room was not updated. The beds were so old and the mattress and pillows was very uncomfortable. Expedia also needed to say that you need to put down a deposit of US$200 because i was unprepared for this.
This hotel is centrally and located at the sea with beautiful view, especially during sunset, great for swimming /snorkeling and a their staff are great staff. Their food is also excellent, don not miss their all you can eat BBQ night at Rum Runners Bar and Restuartant.
The place is great, I just missed a gym, and to be honest, the room was a little bit out dated for the price. They never replenished the coffee and tea we used. Did not get or see any instructions for beach towels, so we used the room towels.
On the ocean, ocean view, ultra clean water, superb diving, great food on the water tables, great staff, restaurant manager perfect, boat diving magnificent. So I could go on but the essence is this place is the best
Great location on the sea and clean rooms.
Quick check in
Verified traveller
Stayed 2 nights in Feb 2020
8/10 Good
Verified traveller
Travelled with partner
3 Feb,2020
Liked: Cleanliness, amenities
Diving and diving services were very easy to use. Restaurant was in an excellent location. Sunset views from our room
Verified traveller
Stayed 9 nights in Jan 2020
Response from Pierre Subeh on behalf of Captain Don's Habitat on 15 Feb,2020
Thank you so much for choosing our resort and staying with us; we really appreciate your kind words and positive review. We hope you elaborated to why you left us a 4/5 review as we always thrive to improve our guest overall experience!
Hoping to have you again with us very soon; warmest regards from sunny Bonaire :-)
Captain Don’s is a fantastic place because of the ease of the diving and the amazing house reef. Also, the friendliness of the staff was excellent. We stayed in a garden oasis room and it was perfect for our family of 3. It is accurately listed as a 3.5 star facility. If you need pool cabanas, Egyptian cotton sheets and turndown service you might want to look elsewhere. Is you want a clean room, nice pool, easy diving, friendly staff and a great house reef I highly recommend Captain Don’s.
Verified traveller
Stayed 7 nights in Jan 2020
Response from Francisco on 25 Jan,2020
Good morning. Thank you for your words. For us it was a pleasure to have you stayed with us. You have a lovely family. My regards to your wife and daughter. I will see you next time, hopefully very soon. Rain check on that beer :) Francisco.
We used this as transition for one night until we moved on to our vacation rental. It was a very pleasant stay.
CG
Stayed 1 night in Jan 2020
Response from Pierre Subeh on behalf of Captain Don's Habitat on 15 Jan,2020
We appreciate your positive review and kind words CG! Thank you so much for choosing us as your resort during your recent visit :-)
We hope to have you again very soon, warmest greetings from sunny Kralendijk, Bonaire and everyone here at Captain Don's Habitat!!
Response from Pierre Subeh on behalf of Captain Don's Habitat on 15 Jan,2020
Thanks for your positive review Kenneth! We appreciate you choosing to stay with us at Captain Don's Habitat and hope to have you again very soon :-)
We hope you elaborated on why you left us a 8/10 as we're always working on improving our resort.
Please come bac and visit us again very soon!
Great location, nice rooms, friendly dive team! On-site restaurant is very good.
Verified traveller
Stayed 7 nights in Oct 2019
Response from Pierre Subeh on behalf of Captain Don's Habitat on 6 Nov,2019
Thank you so much for taking the time and leaving us a wonderful review! We are so glad to hear that you've enjoyed our resort's oceanfront location, spacious accommodations, friendly dive team, and our very own Rum Runners Restaurant!
Please come back and see us again very soon, warm greetings from sunny Captain Don's Habitat, Bonaire :-)
4/10 Poor
Tom
Travelled with partner
7 Oct,2019
Liked: Cleanliness
Disliked: Staff & service, amenities
Bonaire is a divers paradise Capt Dons boat dives are very good. Capt and boat staff were knowlegable and friendly. Its when you get on shore that Capt Dons falls down, rolls over and plays dead. I asked a dock crew worker to drop our tanks/BCs off the pier to us. The imbicile decided on his own to shut the air off before dropping our tanks because he didnt want our second atages to free flow. Ive got 18lbs of negative boyanxy around my waist, waiting for my tank and when the tanks THROWN less than 12" in front of us. Our regularors whipped over and hit us both on our heads. He found that pretty funny DANGER WARNING. THE RESTAURANT.!!! A feeling of malaze is apparant throughout the hotel staff with a few exceprions but none worse than the restaurant. I asked for a bacon and egg omlette and watched as the "chef" was putting raw bacon into the already frying eggs .No where near cooked bacon when the eggs came off the griddle. Although divers are always in and out of the water and boats leave from the dock every other hour or so everyone is always in some level of being wet. The restaraunt features a foam cushion convered in cloth. There are no unpadded seats. Staff will ask you to get off of the pads if you are at all wet and points out where they would like you to pit them. We paid for 2 of us to take 12 dives over seven days. We only used 8 but were going to be charged for an extra day of diving if we didnt return our weights 2 days before our stay was over! NEVER AGAIN!
This was my fourth trip to Captain
Don’s Habitat in Bonaire, however the last time was in 1986. To say things have changed is certainly an understatement. This well run but rustic get away has transformed to a very luxurious destination in a divers paradise!
Captain Dons is a divers resort. Great dive staff, easy access to several dive sites nearby. They are remodeling the bar area starting July 5th which it needed. They’re doing a lot of improvement of the grounds as well. The food is just okay, not exceptional and many resorts have drive through tank refills for convenience. But overall, great place especially for the price.
Tracy
Stayed 7 nights in Jun 2019
Response from Francisco on 8 Jul,2019
Tracy, thank you very much for your review! We appreciate you taking the time to do it. We continuously want to improve our grounds and service.
10/10 Excellent
Verified traveller
Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Truly a diverse paradise. Hotel rooms are clean and easily accessible modern as well. The property is well-kept and it shows. I had a problem with the first hotel I checked in on the island. Once I booked at Captain Don’s and met the manager who greeted me with open arms, Francisco everything else from that point was a divers bless. He not only took the time to care about why I showed Up mid day but also what my diving needs were. If I were to of stayed at the other hotel I would’ve had such a poor taste of this beautiful island paradise that is Bonair. If you get the opportunity and you are a scuba diver snorkeler or a family just looking for a central location to use his homebase. Captain Dan is it
Verified traveller
Stayed 6 nights in Jun 2019
Response from Francisco on 26 Jun,2019
Thank you so much for your kind words. We do our best as a team to take care of your hotel and diving needs. Looking forward to seeing you again soon.
It was my first time diving and Capt. Don's was the perfect place! Great food, staff, guests and diving. Will definitely be back!
FDodson
Stayed 7 nights in Jun 2019
Response from Francisco on 17 Jun,2019
We appreciate your review. We are looking forward to welcome you again at the "Home of Diving Freedom"
4/10 Poor
Verified traveller
Travelled with family, Travelled with group
10 Jun,2019
Liked: Cleanliness
Disliked: Staff & service
Good location but staff cared more about themselves than their guests. Some of the workers were great but very poor leadership and any thing to make a buck seemed to be their business practice. I will never stay there again and from what I heard from my group of 20 they won’t either. Thanks
Verified traveller
Stayed 7 nights in Jun 2019
Response from RDM on 17 Jun,2019
We appreciate your feedback. We continuously work in ways to develop and improve our services. I regret the fact that nothing was mentioned during your stay. Please feel free to contact us if you wish to provide further details so that we can determine what was the issue and accordingly make amends. For the time being, We are Gentlemen and Ladies welcoming Gentlemen and Ladies to the Home of Diving Freedom and our staff has a great deal of experience and strong values. Again, I would like to know what made you feel uncomfortable, sometimes we get the wrong impression.
The overall property is pretty outstanding. The reef outside the property was one of the best we found on on the island,and the pool/bar was fantastic.
Verified traveller
Stayed 5 nights in Apr 2019
Response from Francisco on 15 May,2019
Thank you for your words. We love our reef and want to preserve its beauty.
We enjoyed the free rum punch drink ticket but did not tell us about the property or amenities available to us at check in. Also, they don't offer free transportation to the airport.
Verified traveller
Stayed 2 nights in Apr 2019
Response from Francisco on 17 May,2019
The sunset view from our bar and pool is really amazing. We like to communicate as many details as possible during our check-in, however there is also more detailed information in the rooms. Transportation arrangements can be made in advance or requested at our Front Office.
Difficult service staff and tough/ unfriendly rules on borrowing gear. Argumentative managers and no-exceptions on discounts/ refunds. Any mistake not reported same day is locked in.
Jer
Stayed 1 night in Mar 2019
Response from Francisco on 25 May,2019
We appreciate your feedback. In regards of the diving procedures and prices we have very clear rules and procedures that consider the safety of our guests and our operation as a whole. Hopefully you can understand that our intention is to be fair to the company and provide our guests with an awesome experience.
Please accept our apologies if you got an unsatisfying service. I can't help but wonder from which department that came from, since for what we know everyone here works relaxed and happy and project that to our guests. If you care to provide more details it will be much appreciated. Hopefully this is an unfortunate example of the exception not the rule.
Joined our stay, well located, could sit in the evening on the porch enjoying sunset and having some drinks. clear seawater for a swim. No stress at all.
Verified traveller
Stayed 5 nights in Mar 2019
Response from Francisco on 25 May,2019
Thank you for choosing us. Bonaire is indeed a paradise island and Captain Don's Habitat is the home of diving freedom!