Krishna Karanai Holidays

I had a wonderful 4-night stay at Grand Continent Hotel, T Nagar. The location is perfect—just a short walk from some of Tnagar’s most popular shopping spots, making it ideal for both relaxation and retail therapy. The room was clean and comfortable, with a very cozy bed that ensured a great night’s sleep. The Wi-Fi was strong and reliable, which was a big plus for me. One of the highlights of the stay was the breakfast buffet spread—it was delicious, varied, and well-prepared, with something to suit every taste. A great way to start each day! Special thanks to the exceptional staff—Archana, Ashiq, Suman, Vijay, and Bala—who were always warm, helpful, and attentive throughout my stay. I highly recommend Grand Continent Hotel and will definitely return on my next visit to Chennai!

Wonderful food at all times. Great selection in the buffets as well as in the restaurants. Chap Chay is a must try. Also the breakfast buffet was excellent. Hospitality top notch! Highly recommended.

The service was very sub par. 1. Check in experience - chaotic at best - got only one room key for each room although both were on double occupancy. Keep in mind that you need a key card to use the elevators at all times. 2. When I requested an additional key, I got one but the first key was auto disabled. 3. By the time I Figured that out, my wife had gone out and I got a new set of keys but both the old ones were disabled leaving my wife stuck outside without a working card. 4. My daughters were refused room service - simply because they forgot to get my card details at checkin. They were hungry for hours while we were out. 5. An experience manager gave me her number asking to reach out if I had any issues during my stay but she never picked up my phone call - ever. 6. I was refused a physical copy if my receipt citing technical challenges. Overall, good property , well connected to Chennai but one of the worst service experiences that I have had.