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Reviews of Best View Hotel Bandar Sunway

2.5 out of 5
Best View Hotel Bandar Sunway
19, Jalan PJS 11/28, Sunway Metro, Bandar Sunway, Petaling Jaya, Selangor

Reviews

6.4
Rating 10 - Excellent. 2 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 11 out of 29 reviews" "
Rating 4 - Poor. 5 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Aung Kyaw

Stayed 1 night in Nov 2023

6/10 Okay

lim, central station

Liked: Staff & service
Disliked: Cleanliness
ok hotel but the local area is near to sunway
the condition is abti rundown , but luckily not too bad then OYO which even worst . quiet enuf in 3rd floor , have self check in and out kiosk add more fast check in and out . clenliness is so so as the hotel give a strandge old stench . bed condition is soso . wifi is daily expiry
Stayed 2 nights in Aug 2019
Response from by azmir on 14 Oct,2020
Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities
no toothbrush. TV channels limited. bathroom very small will wet toilet seat after shower.
Stayed 1 night in May 2019
Response from Rina on 8 Aug,2019
Dear guest, Thank you for taking the time to share your review with us. We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue. We really appreciated your effort to raised this matter. Hope to serve you better in the nearest future.

8/10 Good

Hasnah

Stayed 3 nights in Oct 2018
Response from -The Management- on 9 Nov,2018
Dear guest, thank you for sharing your feedback regarding your stay. We are glad that we were able to accommodate your expectation in your recent visit. Looking forward to see you again in the near future. Best regards,

6/10 Okay

Tan, Melaka

Prime location
.Near to Sunway shopping centre. However, parking lots are limited.
Stayed 1 night in Jul 2018
Response from -The Management- on 15 Aug,2018
Dear guest, thank you for taking the time to share your review with us. We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue. We really appreciated your effort to raised this matter. Hope to serve you better in the nearest future. Best regards,

6/10 Okay

Roy, Miri, Sarawak

fair option if no other preferable hotels to stay
is a hotel which meets minimal requirements. unless you are meeting with a super peak season, if a person is just looking a short stay with tight budget, this is an option can be considered. not a luxurious type.with this type of hotel rate, you could not expect something luxurious.
Stayed 2 nights in Jul 2018
Response from -The Management- on 15 Aug,2018
Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future. Best regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay at this sketchy hotel. It might be cheaper than ones surrounding it, but I’d rather pay a few bucks more than stay at this place. The room is smaller and dirtier than it looks from the pictures. Also it’s dark and feels super sketchy. The cancellation policy is ridiculous. The hotel could never be contacted by expedia. Never return any calls or emails and pretends that they don’t speak english. My personal advise is to just book better hotels nearby with a bit more cost than waste your money here!
Stayed 6 nights in May 2018
Response from Sally on 16 Jun,2018
Sorry, you are unhappy! We will work hard to fix it. Thank you for your feedback to us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with great location. Close to shopping mall and restaurant around hotel.
Stayed 1 night in May 2018
Response from Bdr Sunway on 16 Jun,2018
Thank You for your feedback to us

8/10 Good

Verified traveller

Liked: Staff & service
good location, very convenience access to sunway pyramid
Stayed 2 nights in Mar 2018
Response from -The Management- on 27 Mar,2018
Dear guest, thank you for sharing your feedback regarding your stay. We are glad that we were able to accommodate your expectation in your recent visit. Looking forward to see you again in the near future. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Room is clean and nice, with nice pillows. But too bad I got a room at ground floor behind reception, it's quite noisy with ppl chatting outside and dragging their luggage bags etc.
Stayed 2 nights in Jan 2018
Response from -The Management- on 2 Feb,2018
Dear Guest, thank you for your positive comments and we pleased that you had a good stay overall. However, we will try our best to improvise our services from time to time. We hope to welcome you back to the hotel in the near future. Best Regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Sound proof not good, noise from outside can be heard clearly.
Stayed 1 night in Jan 2018
Response from -The Management- on 2 Feb,2018
Dear Guest, thank you for taking the time to review your stay with us. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services. We hope to welcome you back to the hotel in the near future. Best Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness
Overall is nice and cheap,good place to stay if you have low budget
Stayed 2 nights in Jan 2018
Response from The Management on 22 Jan,2018
Dear Happy Guest, thank you for taking the time to review your stay with us. We very pleased to hear that you were having a pleasant stay. Looking forward to seeing you again soon. Best Regards, -The Management-

8/10 Good

Boon Piang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-

8/10 Good

Kenlick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Staff & service
Bad experience
I booked and paid before I went for my trip. I showed them my booking receipt and they told me they never receive this booking from EXPEDIA and instead of calling EXPEDIA themselves they asked me to call EXPEDIA... and wasting almost one hour there to settle this problem NEVER GONNA VISIT THIS HOTEL AGAIN
Stayed 1 night in May 2017

6/10 Okay

Liew

Liked: Property conditions & facilities, room comfort
nice as there are a lot eating stalls nearby
Housekeeping didn't clean the room on the second day and the aircon was not cold on the second night

10/10 Excellent

CJ, Colombo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent Holiday and nothing to complain.. good l
good .. nothing to complain.. I will reconsider best view hotels for my next tours as well..
Response from The Management on 25 Feb,2017
Dear Guest, Thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-

8/10 Good

Mohd Nazrul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and easy access..
I already stay at this hotel for many times..very easy and comfortable hotel..the staff also very friendly and easy to communicate..

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Nothing much just a great stay

6/10 Okay

Soh

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Quite nice

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
It's okay for couple's short stay, as it is convenient to stroll around sunway area. Air conditioner and free wifi are plus points. However we found cockroaches in bathroom. This leaves the cleanliness questionable.

8/10 Good

Samila Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
comfortable & convenient
quite comfortable and convenient since it is within walking distance with my seminar's place (sunway pyramid convention centre). easy to find food & other necessities.

4/10 Poor

Xing Yan

Disliked: Cleanliness, property conditions & facilities, room comfort
too much cockroach..

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Toilet is smelly
we were stayed at L1, room look ok but toilet is smelly. May be bcos of ventilation.

6/10 Okay

Verified traveller

reasonable price with strategic location
Reasonable price for short gateway with strategic location. Staff is friendly and room is clean.

6/10 Okay

Wai yan

Travelled with group
Liked: Cleanliness, staff & service
I have booked 2 single bed room, but they gave me double bed room. Also the shower didn't have hot water. But the bed was comfortable.
Stayed 3 nights in May 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
爛
房間非常小，隔音很差，每隔一陣子就會有某種機器的聲音，也聽的到外面人走路的聲音，害我很難入睡。本來訂四晚，但住一晚就受不了，隔天即要求退掉之後的三日。Hotel.com很糟糕，我打了三通國際漫遊電話才確認可以退房，漫遊電話費將是一大筆錢。以後絕不如此訂房。