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Best Western i-City Shah Alam

Photo gallery for Best Western i-City Shah Alam

Featured image
Water park
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Best Western i-City Shah Alam

Best Western i-City Shah Alam

3.5 out of 5

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
A-GF-01, No 6, Persiaran Multimedia, i-City, Selangor Golden Triangle, Shah Alam, Selangor, 40000

Explore the area

  • Popular Locationi-City4 min walk
  • Popular LocationCentral i-City Shopping Centre9 min walk
  • Popular LocationMawar College19 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)40 min drive

Choose dates to view prices

About this area

Shah Alam

Located in Shah Alam, Best Western i-City Shah Alam is in the business district and near theme parks. Bangunan Sultan Salahuddin Abdul Aziz Shah and Shah Alam Blue Mosque are notable landmarks, and travellers looking to shop may want to visit Central i-City Shopping Centre and Sacc Mall. Enjoy an event or a match at Shah Alam Stadium, and consider making time for Shah Alam Lake Garden—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • i-City - 4 min walk
  • Central i-City Shopping Centre - 9 min walk
  • Mawar College - 19 min walk
  • Taman Lake Park - 5 min drive
  • Bukit Raja Shopping Centre - 5 min drive

Getting around

  • Kuala Lumpur Padang Jawa KTM Komuter Station - 7 min drive
  • Kuala Lumpur International Airport (KUL) - 40 min drive

About this property

Best Western i-City Shah Alam

3.5-star Shah Alam hotel in Seksyen 7, near Central i-City Shopping Centre
Free water park access, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a 24-hour business centre are on-site. All 214 rooms boast fireplaces, and offer free WiFi and LCD TVs. Other amenities available to guests include fridges, room service and coffee makers.
Best Western i-City Shah Alam offers 214 forms of air-conditioned accommodation with fireplaces and a safe. LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 28 for adults and MYR 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Free water park access
  • Playground

Family friendly

  • Free water park access
  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 60
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property provides shuttle services to and from the shopping mall 5 times daily.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 28 for adults and MYR 16 for children (approximately)
  • Airport shuttle fee: MYR 220 per person (roundtrip)
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Best Western i-City Shah Alam Hotel
Best Western i-City Hotel
Best Western i-City Shah Alam
Best Western i-City
I City Shah Alam Shah Alam
Best Western i-City Shah Alam Hotel
Best Western i-City Shah Alam Shah Alam
Best Western i-City Shah Alam Hotel Shah Alam

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 44 out of 160 reviews
5 - Excellent 28%
Rating 4 - Good. 67 out of 160 reviews
4 - Good 42%
Rating 3 - Okay. 42 out of 160 reviews
3 - Okay 26%
Rating 2 - Poor. 2 out of 160 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 160 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.0/5

Staff & service

4.3/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Business traveller
Stayed 1 night in Oct 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xcellent
Reservation fast and easy, the staff friendly and helpfull, room is clean and neat
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020