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Crystal Crown Hotel Petaling Jaya

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Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Crystal Crown Hotel Petaling Jaya

Crystal Crown Hotel Petaling Jaya

3.5 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationUniversity of Malaya4 min drive
  • Popular LocationMenara Telekom4 min drive
  • Popular LocationGasing Hill8 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)49 min drive

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About this area

Petaling Jaya

Located in Petaling Jaya, Crystal Crown Hotel Petaling Jaya is near a metro station. Mid Valley Mega Mall and Sunway Pyramid Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit KidZania and Berjaya Times Square. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Perdana Botanical Gardens, a top attraction not to be missed.
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Popular Location

What's nearby

  • University of Malaya - 4 min drive
  • Menara Telekom - 4 min drive
  • Atria Shopping Gallery - 7 min drive
  • Gasing Hill - 8 min drive
  • The Starling Mall - 8 min drive

Getting around

  • Mid Valley - 4 min drive
  • Taman Jaya Station - 14 min walk
  • Kuala Lumpur International Airport (KUL) - 49 min drive

Restaurants

  • Where to eat
  • Chef Rasa Sayang – Restaurant offering Chinese cuisine.
  • Sango – Restaurant offering Japanese cuisine.
  • Brass Cafe – Buffet restaurant offering international cuisine.

About this property

Crystal Crown Hotel Petaling Jaya

3.5-star hotel near University of Malaya
2 restaurants, an outdoor pool and a fitness centre are available at this hotel. Self parking is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 273 rooms provide in-room free WiFi, minibars and LCD TVs. Other amenities available to guests include room service, free newspapers and free bottled water.
Crystal Crown Hotel Petaling Jaya offers 273 forms of air-conditioned accommodation with minibars and a safe. LCD televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and free toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested. Renovation of all guestrooms was completed in September 2017.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 50 for adults and MYR 30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Renovated guest rooms – September 2017

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Laptop-friendly workspace
  • Safe

Similar properties

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Petaling Jaya
Petaling Jaya
3 star
3 star
Free WiFi
Free WiFi
Hotel
Hotel
Business-friendly
Business-friendly
Pool
Pool
Guest rating 3.5+
Guest rating 3.5+

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must have a "Touch n' Go" card to access the onsite parking area. Guests receive a parking fee waiver at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 85.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 50 for adults and MYR 30 for children (approximately)
  • Airport shuttle fee: MYR 180 per vehicle
  • Rollaway bed fee: MYR 85.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Crystal Crown Hotel Petaling Jaya
Crystal Crown Hotel
Crystal Crown Petaling Jaya
Crystal Crown Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel
Crystal Crown Hotel Petaling Jaya Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel Petaling Jaya

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 41 out of 200 reviews
5 - Excellent 21%
Rating 4 - Good. 93 out of 200 reviews
4 - Good 47%
Rating 3 - Okay. 46 out of 200 reviews
3 - Okay 23%
Rating 2 - Poor. 8 out of 200 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 200 reviews
1 - Terrible 6%

3.8/5

Cleanliness

3.7/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff & cleanliness POOR towels
It was a short stay where we pull off during heavily rain evening. Booking through Hotels.com was almost instantly connected with the hotel. Staff is well prepared like expecting our arrival long ago. Impressive staff! We booked delux room however got free upgrade to Junior Suits which is newly refurbish I guess, really nice of that. Stay was pleasant. Just a few points for the hotel attention:- 1) There were no slippers provide? 2) no bath rob too 3) Drinking glasses & toiletries were only one set ? 4) Towels are too old not presentable. It looks like rugs on floors @_@
Stayed 1 night in Nov 2020

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness
Specious room, refurbished, minimal design,
Stayed 1 night in Oct 2020

3/5 Okay

Business traveller, Travelled with family
Stayed 3 nights in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was for my little sister ... as her exam hall was nearby. Breakfast apparently wasn’t too good . Otherwise room was perfect
Stayed 3 nights in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020