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Reviews of Genius Service Suite at Times Square

3 out of 5
Genius Service Suite at Times Square
1 Jalan Imbi, Kuala Lumpur

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

2.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely NOT 3 Star, mould and no hot water
The room was a good size, in a good location with a nice view. However there was NO HOT WATER, the place is in quite bad disrepair particularly in the bathroom with mould, missing sink drain strainer, rotten door frames, soap scum and lipstick on the wall. In the main room the floor panels are warped and uneven and the bed is so hard you may aswell sleep on the floor. We stayed here two nights and management only compensated us 20rm (AUD$7) for lack of hot water. One of the staff gave us an additional 30rm (AUD$10) out of his own pocked.
Stayed 1 night in Jan 2020