Interior

Reviews of Hotel Sepang

2 out of 5
Hotel Sepang
No.60 Jalan Cyber Valley 1B/3, Cyber Valley Commercial Centre, Dengkil, Selangor

Reviews

6.4
Rating 10 - Excellent. 6 out of 21 reviews" "
Rating 8 - Good. 2 out of 21 reviews" "
Rating 6 - Okay. 6 out of 21 reviews" "
Rating 4 - Poor. 5 out of 21 reviews" "
Rating 2 - Terrible. 2 out of 21 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

4.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Jan 2020
Response from Joey on 20 Jan,2020
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Joey

6/10 Okay

Anonymous, Ampang

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
As expected for its price. need to lower your requirement if you want to stay in.
Stayed 2 nights in Nov 2019
Response from Zara on 2 Dec,2019
Hi, We sincerely apologize for the trouble caused. Your comments will help us in the care of future guests more resolutely. Regards, Zara

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019
Response from Zara on 6 Nov,2019
Hi, As per the feedback, it seems that your stay with us has not been up to the mark, however, we will definitely improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Zara

4/10 Poor

mohd aizat

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Barbara on 17 Aug,2019
Hi, Mohd! We're sad to see that you're not satisfied with our services. Be assured, we'll strive day and night to ensure a comfortable stay in the future. Regards, Barbara

6/10 Okay

Asohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Zara on 14 Aug,2019
We regret that the stay turned out to be an average one Asohan ! Request you to consider this an off case since this is definitely not how we wish our guests to feel. We would love to know more about how we can change that in your eyes so that the required issues get eradicated properly, off our system. Feel free to reach out to our direct contact handles. Regards, Zara

10/10 Excellent

Surip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good place and I will recommend this place
It is a nice good place and reasonable rate
Stayed 1 night in Jun 2019
Response from Alex on 4 Jul,2019
Hi Surip! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Regards, Alex

2/10 Terrible

JejakaPilu

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
1) Water pressure very very low. I used hand bidet for shower. Arghhh 2) Air-cond was condensed a lots of water dripped on the floor. 3. TV channel (Astro) picture and sound very poor. Sound keeping on n off. I just turned off the tv. 4. Liquid soap in a container was finished before i can using it. Arghh.. 5. Toilet is dirty and smelly 6. Bed sheet is dirty 7. Towel also got many marks and stains. I just don't get it, are you try to say that how much you pay and that what you getting for RM63/night?? Very very unsatisfied..
Stayed 1 night in Jun 2019
Response from Charlie on 3 Jul,2019
Hey JejakaPilu, We’re extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Charlie

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Cheap n nearest putrajaya
Stayed 1 night in Jun 2019
Response from Cheshta on 29 Jun,2019
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Jun 2019
Response from Barbara on 21 Jun,2019
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Barbara

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in May 2019
Response from Barbara on 21 Jun,2019
Hi, Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Barbara

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019
Response from Cheshta on 21 Jun,2019
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Cheshta

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Cheshta on 26 Jun,2019
Hi, We're extremely apologetic to know that your experience with us has not been a pleasant one and we’d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Cheshta

8/10 Good

Azwan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Megha on 5 Apr,2019
Thanks for the perfect rating, Azwan! Hope to host you soon. Looking forward to your continuous love and support :) Regards, Barbara

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff
Stayed 1 night in Mar 2019
Response from Megha on 5 Apr,2019
Thanks for rating us positively, We hope to welcome you again soon. Have a nice day :) Regards, Barbara

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from Megha on 5 Apr,2019
Thank you for rating us highly, We are glad to know that services offered by us meet up your expectations and we’ll endeavor to keep it up. Regards, Barbara

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
No toiletries, electricity sometimes cuts out few times
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad counter stuf.
Stayed 2 nights in Sep 2018

10/10 Excellent

ROSNIZAWATI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Mohd sukor

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24 hour reception
Kaunter reception dijaga 24 jam, selesa dan tidak mengganggu pihak lain untuk check out jam 4 pagi.
Stayed 1 night in Oct 2018