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Reviews of My Home Hotel Kuchai Lama

2 out of 5
My Home Hotel Kuchai Lama
48, Jl 10/116B, Kuchai Enterprenuer Park, Kuala Lumpur

Reviews

5.2
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 4 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Cheng Aik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Edward on 21 Sept,2019
Hi, Cheng ! We are sorry to see that you're dissatisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing ones ahead 🙂 Regards, Edward

6/10 Okay

Ikmal Hakimi

Old school
Stayed 1 night in Sep 2019
Response from Edward on 17 Sept,2019
Hi, Ikmal ! We're extremely apologetic to know that your experience with us has not been a pleasant one and we’ll definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Edward

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Satisfactory
Stayed 1 night in Jun 2019
Response from Ravneet on 29 Jul,2019
Hi, Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Ravneet

6/10 Okay

Kelvin, KL

Business traveller
Liked: Staff & service
Quite ok but rate still high
Stayed 1 night in Jul 2019
Response from Steve on 9 Jul,2019
It seems that you aren’t completely satisfied with our services, Kelvin. Be assured, we’ve marked a note of this issue and we’ll strive to ensure better services further. Regards, Steve

6/10 Okay

Kelvin, KL

Business traveller
No comment
Stayed 1 night in Jun 2019
Response from Alex on 4 Jul,2019
Hey Kelvin, Delighted by your feedback, it matters a lot to us. Hope to host you soon :) Regards, Alex