Is New Town Hotel Sunway Metro, Bandar Sunway pet-friendly?

No, pets are not allowed at this property.

What time is check-in at New Town Hotel Sunway Metro, Bandar Sunway?

Check-in start time: 2 PM; check-in end time: 6 PM.

Where is New Town Hotel Sunway Metro, Bandar Sunway located?

Located in Bandar Sunway, this hotel is within a 10-minute walk of Sunway Pyramid Convention Centre and Sunway Pyramid Mall. Hospital Pusat Perubatan Sunway and Sunway Mentari Business Park are also within 15 minutes. Kuala Lumpur Setia Jaya KTM Komuter Station is 28 minutes by foot.

New Town Hotel Sunway Metro, Bandar Sunway Reviews, Deals & Photos 2025

About the area

Bandar Sunway, a neighbourhood in Petaling Jaya, is home to New Town Hotel Sunway Metro, Bandar Sunway. Sunway Pyramid Mall and Mid Valley Megamall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square and i-City. Wet World Shah Alam and KidZania are also worth visiting.

Visit our Petaling Jaya travel guide

2/10 Terrible

Verified traveller

22 Oct, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Room is dirty, it smells smoke from the air conditioner every where, towels are found stains along with stains on carpet, wall paper ...can't say for one night !

Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

9 Oct, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

This is the far worst place I have stayed. Our flight was delayed and we reach near 12midnight. The counter can’t find our 2 rooms booking and make us wait so long and telling us the room we book not available.. will be the last time coming to this hotel.

Stayed 2 nights in Sep 2019

2/10 Terrible

Andrew

22 Jan, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Úseless dont even consider

The dirtiest most inefficient place I have stayed at in my life. 45 minutes for check in as could not find my booking and just totally useless. Tried to charge me the tourist tax twice. Whilst I may be a tourist on this occasion I am in the country regularly so don't try and rip other people off because you think they have more than you. As for Wi fi it never worked

Stayed 2 nights in Jan 2019

2/10 Terrible

Jasmine, Singapore

10 Dec, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TV didn't work, room was v crappy

Don't book this hotel. TV didn't work and staff couldn't help. Wifi signal sucks. By far, our worse experience.

Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

8 Jul, 2017

Good location

Stayed 2 nights in Jul 2017

4/10 Poor

FONG LIAN

26 Jun, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2017

6/10 Okay

Vinothini

7 Mar, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Too small

Extremely small room w an extremely small bathroom where you can't even move. For that price, not worth it at all. Might as well fork out abit more & stay at City View. Cleanliness was ok. Can't stay for more than a night. Very near to Sunway Pyramid

2/10 Terrible

Verified traveller

25 Oct, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Pei Ying, Johor

24 Jul, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great and comfort

2/10 Terrible

Verified traveller

15 May, 2016

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

6/10 Okay

Moi Yin

16 Dec, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

yee tat, Malaysia

26 Oct, 2015

Liked: Cleanliness, room comfort

Great

4/10 Poor

Ieyra, penang

25 Sept, 2015

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

No carpet or tiles. Not suitable for family

It was regular room size although I have booking for 3 adult and 1 child.

4/10 Poor

Kui Kong, Butterworth, Penang.

20 Jun, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was give a wrong type of room which I have book. And found insect holding party in the room.

6/10 Okay

Jonathan, Singapore

4 May, 2015

Room can be improved but above average!

Very near to Subway Pyramid! Hotel room cleanliness can be further improved, lift facility in the hotel is good. Suitable for backpackers to stay over the nights to sleep and get going. Families who wins to stay over might want to reconsider getting bigger rooms if you have more than 4-6 pax. Above average!

4/10 Poor

Verified traveller

21 Apr, 2015

Disliked: Cleanliness, property conditions & facilities, room comfort

the staff very helpful n friendly but they missed our booking that day n need to call the agent to verify the booking. place very narrow n unable to move freely. also noticed few bugs.

2/10 Terrible

SHAW LONG, 马来西亚，新山

23 Feb, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

相片与实际相差太大

一句话说完，非常的差。我本来是预定住三晚，可是我们第二天一早就check~out换去别的酒店了。

2/10 Terrible

Verified traveller

11 Jan, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Triple Room Unfit for Paying Guest

We checked out from this hotel 30 minutes after arrival because we were appalled to discover the room was in such awful state with dirty bedsheets, saw at least 2 cockroaches roaming the bed and 2 spiders spewing web near the bed. The entire room and floor felt and looked dirty, no natural light and poorly ventilated obviously as it is windowless. The person manning the counter was rude and said we were the only unhappy customers among thousands monthly and since we did not book direct, we were not his customers. Big mistake for not reading reviews. Wasted 400 MYR as NO REFUND.

2/10 Terrible

Christine, JB

29 Dec, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible condition with spider net and cockroach.

I will not stay at this hotel again. Poor room condition and reception.

4/10 Poor

ALVIN, MALAYSIA

24 Dec, 2014

Disliked: Cleanliness, staff & service, room comfort

JUST A BUDGET HOTEL DO NOT EXPECT MUCH..

YOU CAN HEAR SOUND FROM OUTSIDE THE ROOM EASILY. THE TV CANNOT SEE CLEAR IMAGE EVEN IS LCD TV . THERE IS THE ANTENNA PROBLEM.

2/10 Terrible

Verified traveller

8 Dec, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Con Hotel

From the app, display pic is another hotel, showing discount from RM500 to RM100, totally con!

6/10 Okay

Percy, singapore

30 Nov, 2014

Liked: Staff & service, property conditions & facilities, room comfort

Value for Money

Value for money if you're on a tight budget. Hotel staff is friendly and the location is good. Eateries easily accessible and less than 1 mins walk to Sunway Pyramid.

New Town Hotel Sunway Metro, Bandar Sunway

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