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Palm Garden Hotel

Photo gallery for Palm Garden Hotel

Featured image
2 outdoor pools
2 outdoor pools
2 outdoor pools
32-inch LCD TV with cable channels, TV

Overview of Palm Garden Hotel

Palm Garden Hotel

3.5 out of 5

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
IOI Resort City, Serdang, 62502

Explore the area

  • Popular LocationUniversiti Tunku Abdul Rahman - Sungai Long Campus14 min drive
  • Popular LocationCheras Leisure Mall17 min drive
  • Popular LocationSunway Pyramid Mall20 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)31 min drive

Choose dates to view prices

About this area

Serdang

Next to a golf course, Palm Garden Hotel is in an area with good shopping. Berjaya Times Square and Farm In The City are local attractions and those in the mood for shopping can visit Cheras Leisure Mall and Mid Valley Mega Mall. Travelling with kids? Consider Mines Wonderland, or check out an event or a game at Bukit Jalil National Stadium.

What's nearby

  • IOI City Mall - 11 min walk
  • Putrajaya Wetlands Park - 9 min drive
  • Universiti Tunku Abdul Rahman - Sungai Long Campus - 14 min drive
  • Cheras Leisure Mall - 17 min drive
  • Sunway Pyramid Mall - 20 min drive

Restaurants

  • Where to eat
  • Palms Cafe โ€“ Cafรฉ offering Malaysian cuisine. Serves breakfast, lunch and dinner. Open 24 hours.
  • Aroi Dee Thai Restaurant โ€“ Restaurant offering Thai cuisine. Serves lunch and dinner.
  • Courtyard โ€“ Al fresco dining bar. Serves light fare daily.

Getting around

  • Kuala Lumpur Serdang KTM Komuter Station - 7 min drive
  • Kuala Lumpur International Airport (KUL) - 31 min drive

About this property

Palm Garden Hotel

Family-friendly resort with 2 outdoor pools and poolside bars
Along with 2 outdoor pools, this resort has a restaurant and 2 poolside bars. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafรฉ are on-site. All 151 rooms provide conveniences such as microwaves and coffee makers, plus in-room free WiFi and LCD TVs with cable channels. Minibars, room service and hairdryers are among the other amenities available to guests.
Palm Garden Hotel offers 151 forms of air-conditioned accommodation with minibars and a safe. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Serdang resort provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AMโ€“10:00 AM: MYR 30-40 for adults and MYR 20-30 for children
  • 1 restaurant and 1 coffee shop
  • 2 poolside bars and 1 bar/lounge
  • Room service available

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Golf driving range
  • Playground
  • Ropes course
  • Spa services

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Microwave
  • Playground
  • Water slide

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Conference space (94150 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 1 October 2021 to 23 January 2022 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MYR 30 and MYR 40 for adults, and MYR 20 and MYR 30 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden Hotel Putrajaya
Palm Garden Putrajaya
Palm Garden Hotel Resort
Palm Garden Hotel Serdang
Palm Garden Hotel Resort Serdang

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 91 out of 356 reviews
5 - Excellent 26%
Rating 4 - Good. 165 out of 356 reviews
4 - Good 46%
Rating 3 - Okay. 60 out of 356 reviews
3 - Okay 17%
Rating 2 - Poor. 29 out of 356 reviews
2 - Poor 8%
Rating 1 - Terrible. 11 out of 356 reviews
1 - Terrible 3%

3.8/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel gave me a sense of privacy, and yet, it isn't entirely isolated.
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020