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Water park
Water slide
Water park
In-room safe, desk, iron/ironing board, free WiFi

Guest reviews

4.2 out of 5 Very good
507 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationSunway Pyramid Mall3 min walk
Popular LocationShah Alam Stadium9 min drive
Popular LocationUniversity of Malaya23 min drive
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)39 min drive

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  • Deluxe Room, 1 Bedroom

    4.7/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 Bedroom
  • Deluxe Room, 1 Bedroom, Park View

    4.7/5 guest room rating

    Room amenities

    • 26 sq m
    • Park view
    • Sleeps 2
    More detailsDeluxe Room, 1 Bedroom, Park View
  • Family Room, 1 Bedroom

    Room amenities

    • 27 sq m
    • Sleeps 4
    More detailsFamily Room, 1 Bedroom
  • Standard Studio

    Room amenities

    • 43.00 sq m
    • Sleeps 2
    More detailsStandard Studio
  • Family Suite, 1 Bedroom, 2 Bathrooms

    4.4/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 6
    More detailsFamily Suite, 1 Bedroom, 2 Bathrooms
  • Deluxe Executive Room, 1 Bedroom

    3.6/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Executive Room, 1 Bedroom

About this area

Petaling Jaya

Located in Petaling Jaya, Sunway Pyramid Hotel is connected to a shopping centre. Sunway Pyramid Mall and Empire Shopping Gallery are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sunway Lagoon Theme Park and i-City. Check out an event or a game at Shah Alam Stadium, and consider making time for Kuala Lumpur Bird Park, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.
Visit our Petaling Jaya travel guide
View in a map
Popular Location

What's nearby

  • Sunway Pyramid Mall - 3 min walk
  • Shah Alam Stadium - 9 min drive
  • University of Malaya - 23 min drive
  • Mid Valley Mega Mall - 24 min drive
  • 1 Utama - 24 min drive

Getting around

  • SS 15 - 3 min drive
  • USJ 21 Station - 6 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 39 min drive

About this property

Sunway Pyramid Hotel

Petaling Jaya hotel connected to the convention centre, within walking distance of Sunway Pyramid Mall
A restaurant, valet parking and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include self parking, conference space and concierge services. All 564 rooms offer free WiFi, 24-hour room service and LED TVs with satellite channels. Other amenities available to guests include electric kettles, free bottled water and hairdryers.
Sunway Pyramid Hotel offers 564 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LED televisions come with premium satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Petaling Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking: MYR 12 per night
  • Valet parking: MYR 24 per day
  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 54.80 for adults and MYR 26 for children
  • 1 restaurant
  • 24-hour room service

Things to do

  • Shopping centre

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – April 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 54.80 for adults and MYR 26 for children (approximately)
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self-parking fee: MYR 12 per night (in/out privileges)
  • Valet parking fee: MYR 24 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya

Frequently asked questions

Can I cancel my reservation for free at Sunway Pyramid Hotel and receive a full refund?
Yes, Sunway Pyramid Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sunway Pyramid Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sunway Pyramid Hotel?
As of 26 Oct,2020, prices found for a 1-night stay for 2 adults at Sunway Pyramid Hotel on 27 Oct,2020 start from SG$66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sunway Pyramid Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sunway Pyramid Hotel?
Self-parking is available for MYR 12 per night. Valet parking is available for MYR 24 per day.
What time is check-in at Sunway Pyramid Hotel?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Sunway Pyramid Hotel?
Checkout is at noon.
Does Sunway Pyramid Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 170 per vehicle, roundtrip, applies.
Where is Sunway Pyramid Hotel located?
Situated in the entertainment district, this hotel is within a 5-minute walk of Sunway Pyramid Mall and Sunway Lagoon Theme Park. Empire Shopping Gallery is 3 mi (4.8 km) away. Kuala Lumpur Setia Jaya KTM Komuter Station is 25 minutes by foot.
4.2
Very good
5 - Excellent
207
4 - Good
237
3 - Okay
37
2 - Poor
20
1 - Terrible
6

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Was great, same as picture. Stayed in Deluxe executive but would be great to have outdoor view. Our room view was indoor which wasn't my preference. All staffs were kind, property is connected to the mall so it was very convenient! recommended.
Stayed 3 nights in Oct 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check in & out. Clean tidy. Will surely repeat next time
Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Checked in Sunway Resort Hotel
Booked at Sunway Pyramid Hotel but have been directed to go Sunway Resort Hotel by the concierge via phone due to hotel under quarantine. It was not a pleasing service from the concierge of Sunway Pyramid Hotel. A bit harsh manners, his explanation was unpleasant to my ears. Arrived Sunway Resort Hotel on 23 May 2020 at 730pm, hotel lobby was dark and gloomy. I believed it was due to low occupancy. Sunway Resort Hotel service was awesome. Had a great nights although no hot water for sink and bath tub. They wanted to fix it but I refused as I dont like people in and out the room even no cleaning or make up by the housekeeping due to covid issue. Overall, thumbs up to the service staff for giving me such a pleasant nights.
Stayed 4 nights in May 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

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