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Overview of Sunway Pyramid Hotel

Photo gallery

Featured image
Water park
Water slide
Water park
In-room safe, desk, iron/ironing board, free WiFi
VIP Access

Sunway Pyramid Hotel

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationSunway Pyramid Mall3 min walk
    Popular LocationSunway Pyramid Ice4 min walk
    Popular LocationSunway Pyramid Convention Centre10 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)38 min drive

Choose dates to view prices

  • Deluxe Room, 1 Bedroom

    4.7/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Room, 1 Bedroom
  • Deluxe Room, 1 Bedroom, Park View

    4.7/5 guest room rating

    Room amenities

    • 26 sq m
    • Park view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Room, 1 Bedroom, Park View
  • Family Room, 1 Bedroom

    Room amenities

    • 27 sq m
    • Sleeps 4
    • 1 King Bed and 1 Single Bunk Bed
    More detailsFamily Room, 1 Bedroom
  • Standard Studio

    Room amenities

    • 43.00 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Studio
  • Family Suite, 1 Bedroom, 2 Bathrooms

    4.4/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 6
    • 1 King Bed and 2 Queen Beds
    More detailsFamily Suite, 1 Bedroom, 2 Bathrooms
  • Deluxe Executive Room, 1 Bedroom

    3.6/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Executive Room, 1 Bedroom

About this area

Petaling Jaya

Located in Petaling Jaya, Sunway Pyramid Hotel is connected to a shopping centre. Sunway Pyramid Mall and Empire Shopping Gallery are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit i-City and KidZania. Check out an event or a game at Shah Alam Stadium, and consider making time for Perdana Botanical Gardens, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Sunway Pyramid Mall - 3 min walk
  • Sunway Pyramid Ice - 4 min walk
  • Sunway Pyramid Convention Centre - 10 min walk
  • Sunway University - 12 min walk
  • Pinnacle Sunway - 13 min walk

Getting around

  • Taman Bahagia Station - 7 min drive
  • SS 15 - 3 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 38 min drive

About this property

Sunway Pyramid Hotel

Petaling Jaya hotel connected to the convention centre, within walking distance of Sunway Pyramid Mall
A restaurant, a snack bar/deli and valet parking are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site. All 564 rooms offer free WiFi, 24-hour room service and LED TVs with satellite channels. Other amenities available to guests include electric kettles, free bottled water and hairdryers.
Sunway Pyramid Hotel offers 564 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LED televisions come with premium satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Petaling Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (MYR 12 per night; includes in/out privileges)
  • Valet parking on site (MYR 24 per day)
  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 54.80 for adults and MYR 26 for children
  • 1 restaurant
  • 24-hour room service

Things to do

  • Shopping centre

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – April 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 54.80 for adults and MYR 26 for children (approximately)
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self-parking fee: MYR 12 per night (in/out privileges)
  • Valet parking fee: MYR 24 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya

Frequently asked questions

Can I cancel my reservation for free at Sunway Pyramid Hotel and receive a full refund?
Yes, Sunway Pyramid Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sunway Pyramid Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sunway Pyramid Hotel?
As of 17 Jan,2021, prices found for a 1-night stay for 2 adults at Sunway Pyramid Hotel on 31 Jan,2021 start from SG$103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sunway Pyramid Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sunway Pyramid Hotel?
Self-parking is available for MYR 12 per night. Valet parking is available for MYR 24 per day.
What time is check-in at Sunway Pyramid Hotel?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Sunway Pyramid Hotel?
Checkout is at noon.
Does Sunway Pyramid Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 170 per vehicle, roundtrip, applies.
Where is Sunway Pyramid Hotel located?
Situated in the entertainment district, this hotel is within 1 mi (2 km) of Sunway Pyramid Convention Centre and Sunway Pyramid Mall. Empire Shopping Gallery is 3 mi (4.8 km) away. Kuala Lumpur Setia Jaya KTM Komuter Station is 25 minutes by foot.
4.2
Very good
Rating 5 - Excellent. 211 out of 515 reviews
5 - Excellent 41%
Rating 4 - Good. 239 out of 515 reviews
4 - Good 46%
Rating 3 - Okay. 39 out of 515 reviews
3 - Okay 8%
Rating 2 - Poor. 20 out of 515 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 515 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Room is nice and as per picture. Clean and aircon is strong enough. Shower water pressure is strong and hot enough. Everything is well and good. Will return.
Stayed 1 night in Dec 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Was great, same as picture. Stayed in Deluxe executive but would be great to have outdoor view. Our room view was indoor which wasn't my preference. All staffs were kind, property is connected to the mall so it was very convenient! recommended.
Stayed 3 nights in Oct 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall not to bad but can be better!
Overall the stay was a good experience, room were cleaned, however for an executive room I would suggest that the hotel consider having a desk in the room as sometimes guest who stays at the executive need to work as we are not necessary to be holiday but on a working trip. A pair slipper for use in the room would be a nice touch.
Stayed 2 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience !
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check in & out. Clean tidy. Will surely repeat next time
Stayed 1 night in Sep 2020

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