Sunway Pyramid Hotel

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Overview of Sunway Pyramid Hotel

VIP Access

Sunway Pyramid Hotel

4.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500

Explore the area

  • Popular LocationPinnacle Sunway4 min walk
  • Popular LocationSunway Pyramid Mall6 min walk
  • Popular LocationSunway Mentari Business Park9 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

VIP Access

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About this area

Petaling Jaya

Located in Bandar Sunway neighbourhood, Sunway Pyramid Hotel is connected to a shopping centre. Kelana Jaya Lake Park and Kuala Lumpur Forest Eco Park reflect the area's natural beauty and area attractions include Wet World Shah Alam and KidZania. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Axiata Arena. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Sunway Pyramid Convention Centre - 1 min walk
  • Pinnacle Sunway - 4 min walk
  • Sunway Pyramid Mall - 6 min walk
  • Sunway Mentari Business Park - 9 min walk
  • Hospital Pusat Perubatan Sunway - 15 min walk

Getting around

  • SS 15 - 5 min drive
  • Taman Bahagia Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 44 min drive

About this property

Sunway Pyramid Hotel

Hotel connected to the convention centre in Bandar Sunway with free local shuttle
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free area shuttle are also provided. Additionally, valet parking, 24-hour room service and conference space are on-site.
Sunway Pyramid Hotel offers 564 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions come with premium satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Petaling Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 30 per day)
  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10 AM: MYR 54.80 for adults and MYR 26 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping centre

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property โ€“ April 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 54.80 for adults and MYR 26 for children (approximately)
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self-parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 234 out of 560 reviews
5 - Excellent 42%
Rating 4 - Good. 257 out of 560 reviews
4 - Good 46%
Rating 3 - Okay. 42 out of 560 reviews
3 - Okay 8%
Rating 2 - Poor. 21 out of 560 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 560 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2022

3/5 Okay

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The pillow is smelly , The toilet is not wash properly Need to improve this for the betterment
Stayed 1 night in May 2022

3/5 Okay

Travelled with family
Disliked: Amenities, property conditions & facilities
difficult to look for foods
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice place for both elderly and kids to stay, eat and play.
Stayed 1 night in May 2022

5/5 Excellent

Stayed 1 night in Apr 2022