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Overview of Sunway Resort

Photo gallery

Featured image
Seasonal outdoor pool
View from Room
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Sunway Resort

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationPinnacle Sunway3 min walk
    Popular LocationSunway Pyramid Mall7 min walk
    Popular LocationSunway Mentari Business Park7 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)40 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Fri, May 01 2020 - Sat, Aug 14 2021.

About this area

Petaling Jaya

In the business district and near theme parks, Sunway Resort is in an area with good shopping. Shah Alam Blue Mosque and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Mid Valley Mega Mall and Petaling Street. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium.
Popular Location

What's nearby

  • Sunway Pyramid Convention Centre - 1 min walk
  • Pinnacle Sunway - 3 min walk
  • Sunway Pyramid Mall - 7 min walk
  • Sunway Mentari Business Park - 7 min walk
  • Hospital Pusat Perubatan Sunway - 10 min walk

Getting around

  • Kuala Lumpur Setia Jaya KTM Komuter Station - 4 min drive
  • Taman Bahagia Station - 7 min drive
  • Kuala Lumpur International Airport (KUL) - 39 min drive

Restaurants

  • Where to eat
  • The Resort Café – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Reservations required.
  • Fuzion – Open daily.

About this property

Sunway Resort

4.5-star luxury resort, walk to Sunway Pyramid Mall
3 restaurants, an outdoor pool and a fitness centre are available at this smoke-free resort. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and 24-hour room service. All 460 rooms feature thoughtful touches such as bathrobes and slippers, along with free wired Internet and 24-hour room service. Other amenities available to guests include free newspapers, free bottled water and hairdryers.
Sunway Resort offers 460 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and free newspapers. Guests can surf the web using complimentary wired Internet access.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (MYR 12 per night; includes in/out privileges)
  • Valet parking on site (MYR 22 per day)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 76.95 for adults and MYR 36.50 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 1 May 2020 to 14 August 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 76.95 for adults and MYR 36.50 for children (approximately)
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self-parking fee: MYR 12 per night (in/out privileges)
  • Valet parking fee: MYR 22 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card shown at check-in must be the same card used to book the reservation.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from January to December
No pets and no service animals are allowed at this property

Property is also known as

Sunway Petaling Jaya
Sunway Hotel Petaling Jaya
Sunway Resort Hotel Petaling Jaya
Sunway Resort Hotel And Spa
Sunway Resort Hotel
Sunway Resort Hotel Spa
Sunway Hotel Petaling Jaya
Sunway Resort Petaling Jaya
Sunway Resort Resort
Sunway Resort Hotel Spa
Sunway Resort Petaling Jaya
Sunway Resort Resort Petaling Jaya

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 502 out of 990 reviews
5 - Excellent 51%
Rating 4 - Good. 338 out of 990 reviews
4 - Good 34%
Rating 3 - Okay. 100 out of 990 reviews
3 - Okay 10%
Rating 2 - Poor. 26 out of 990 reviews
2 - Poor 3%
Rating 1 - Terrible. 24 out of 990 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Stayed 2 nights in Jan 2020

2/5 Poor

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The lights in my room were flickering and the carpet in the room is quite run down
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Near to shopping mall
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2020