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Overview of Sunway Resort Hotel & Spa

Photo gallery

Exterior
Outdoor pool
Premium bedding, free minibar, in-room safe, desk
View from Room
Premium bedding, free minibar, in-room safe, desk

4.3/5 Excellent

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationSunway Pyramid Mall7 min walk
    Popular LocationShah Alam Stadium10 min drive
    Popular LocationUniversity of Malaya22 min drive
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)41 min drive

Choose dates to view prices

  • Club Room

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsClub Room
  • Junior Suite - Club Access

    4.4/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite - Club Access
  • Premier Park

    4.3/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Park
  • Premier

    4.2/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsPremier
  • Aquaventure Terrace

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsAquaventure Terrace
  • The Villa. Child below 12 years is not allowed

    5/5 guest room rating

    Room amenities

    • 102 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsThe Villa. Child below 12 years is not allowed
  • Premier Suite

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsPremier Suite
  • Wellness Suite

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsWellness Suite
  • Family Club Terrace

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsFamily Club Terrace
  • Executive Suite - Club Access

    5/5 guest room rating

    Room amenities

    • 59 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite - Club Access
  • Club - Club Access

    3.5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsClub - Club Access
  • Sunway Grand Suite

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsSunway Grand Suite
  • Grand Deluxe Room

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsGrand Deluxe Room
  • Presidential Suite

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsPresidential Suite
  • Family Fun Suite

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsFamily Fun Suite
  • Deluxe Room

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Room
  • Business Suite

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsBusiness Suite

About this area

Petaling Jaya

In the business district and near theme parks, Sunway Resort Hotel & Spa is in an area with good shopping. Shah Alam Blue Mosque and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Mid Valley Mega Mall and Petaling Street. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium.
Visit our Petaling Jaya travel guide
Popular Location

What's nearby

  • Sunway Pyramid Mall - 7 min walk
  • Shah Alam Stadium - 10 min drive
  • University of Malaya - 22 min drive
  • Mid Valley Mega Mall - 24 min drive
  • 1 Utama - 24 min drive

Getting around

  • Kuala Lumpur Setia Jaya KTM Komuter Station - 4 min drive
  • Taman Bahagia Station - 7 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 41 min drive

Restaurants

  • Where to eat
  • The Resort Cafรƒยฉ โ€“ Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Reservations required.

About this property

Sunway Resort Hotel & Spa

4.5-star luxury resort, walk to Sunway Pyramid Mall
A full-service spa, a restaurant and an outdoor pool are available at this smoke-free resort. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafรฉ are on-site. All 439 rooms feature thoughtful touches such as free minibar items and bathrobes, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Guests will also find 24-hour room service, premium bedding and coffee/tea makers.
Sunway Resort Hotel & Spa offers 439 forms of air-conditioned accommodation which are accessible via exterior corridors, and features free minibar items and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include an outdoor pool and a fitness centre.
Mandara Spa has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking: MYR 12 per night
  • Valet parking: MYR 22 per day
  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10:30 AM: MYR 76.95 for adults and MYR 36.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 1 May 2020 to 28 February 2021 (dates subject to change).
This property will be closed from 01 May 2020 to 28 February 2021 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 76.95 for adults and MYR 36.50 for children (approximately)
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self-parking fee: MYR 12 per night (in/out privileges)
  • Valet parking fee: MYR 22 per day
  • Late check-out fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card shown at check-in must be the same card used to book the reservation.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Sunway Petaling Jaya
Sunway Hotel Petaling Jaya
Sunway Resort Hotel Petaling Jaya
Sunway Resort Hotel And Spa
Sunway Resort Hotel
Sunway Resort Hotel Spa
Sunway Hotel Petaling Jaya
Sunway Resort Petaling Jaya
Sunway & Spa Petaling Jaya
Sunway Resort Hotel & Spa Resort
Sunway Resort Hotel & Spa Petaling Jaya
Sunway Resort Hotel & Spa Resort Petaling Jaya

Frequently asked questions

Can I cancel my reservation for free at Sunway Resort Hotel & Spa and receive a full refund?
Yes, Sunway Resort Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Sunway Resort Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Sunway Resort Hotel & Spa have a pool?
Yes, this property has an outdoor pool.
Is Sunway Resort Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sunway Resort Hotel & Spa?
Self-parking is available for MYR 12 per night. Valet parking is available for MYR 22 per day.
What time is check-in at Sunway Resort Hotel & Spa?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Sunway Resort Hotel & Spa?
Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).
Does Sunway Resort Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 170 per vehicle, roundtrip, applies.
Where is Sunway Resort Hotel & Spa located?
Situated in the entertainment district, this luxury resort is within 9 mi (15 km) of Mid Valley Mega Mall, Bukit Jalil National Stadium and Shah Alam Blue Mosque. Petaling Street and Merdeka Square are also within 12 mi (20 km). Kuala Lumpur Setia Jaya KTM Komuter Station is 28 minutes by foot.
4.3
Excellent
5 - Excellent
503
4 - Good
340
3 - Okay
100
2 - Poor
26
1 - Terrible
24

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Business traveller
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
The lights in my room were flickering and the carpet in the room is quite run down
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities
Near to shopping mall
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service
Staff very nice, big rooms, great breakfast. Red marble does not do it for me. The hotel looks really old although well maintained. Staff very welcoming and helpful.
Stayed 1 night in Jan 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, room comfort
Okay nothing great.
Hotel is oldish. Service is fair not the best. Surprising no discounts for the lagoon entrance fir fuests staying at hotel.!!!
Stayed 2 nights in Jan 2020

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