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Reviews of Super OYO 1191 Yootel Boutique Hotel

2 out of 5
Super OYO 1191 Yootel Boutique Hotel
No. 20, Jalan Puteri 2A/8, Bandar Puteri Bangi, Kajang, Selangor

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 28 reviews" "
Rating 8 - Good. 13 out of 28 reviews" "
Rating 6 - Okay. 6 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness
Okay
Good for your spend
Stayed 1 night in Dec 2023
Response from Maria on 18 Jan,2024
Thanks for sharing your valuable feedback! We will surely work on this to enhance your experience in the future. Regards, Maria

8/10 Good

Yati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room.
Stayed 2 nights in Nov 2023
Response from Ammy on 23 Jan,2024
Thanks for the positive rating, Yati! Hope to welcome you again soon. Regards, Noah.

6/10 Okay

SAIZULAZMAN

Travelled with family
Disliked: Amenities, property conditions & facilities
Water pressure slow can't used water heater. The mosaic floor crack. No door safety lock.
Stayed 1 night in Oct 2023
Response from Barbara on 2 Nov,2023
Hi, Saizulazman! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Ammy on 23 Jan,2024
Hi, Ibrahim! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Excellent

Rif 'at

Business traveller
Liked: Cleanliness, property conditions & facilities
Lift rosak. But hotel manage to adjust for lower level. 👍
Stayed 2 nights in Jul 2023
Response from Eva on 20 Jul,2023
Hi, Guest! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

2/10 Terrible

Mr

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor
Stayed 1 night in May 2023
Response from Barbara on 21 Jun,2023
Hello! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

8/10 Good

Ermakesuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are no water bottles provided in the room, no tissue box except for tissue in bathroom. Overall the room is clean. Do not stain their towel, comforter, bedsheet and pillow or else you need to pay extra for the cleaning service.
Stayed 2 nights in Jan 2021
Response from mar on 1 Feb,2021
Thanks for the positive rating, Ermakesuma! We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Marie!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel are OK. It just that the housekeeping didnt replace the bath soap. Using used one.
Stayed 2 nights in Dec 2020
Response from Marie on 10 Jan,2021
Thanks for the positive rating, We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Marie!

8/10 Good

Feis, Kajang, Malaysia

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice ambiance. Close to shops. Good business hotel
Stayed 1 night in Jun 2020
Response from Bella on 1 Jul,2020
Hi Feis, that is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Bella!

8/10 Good

Shahzrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Upp!
Nice and Comfy hotel.
Stayed 1 night in Feb 2020
Response from OYO on 28 Feb,2020
Thank you so much for the wonderful rating, Shahzrin! It gives us immense satisfaction when we see guests loved our services. Keep allowing us to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Kevin

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Zara on 31 Oct,2019
Thanks for the positive rating, Hope to host you soon :) Regards, Zara

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The unpleasant odour
Stayed 2 nights in Sep 2019
Response from Edward on 17 Sept,2019
Thank you for rating us, We've duly noted your feedback and ensure better services in the future. Regards, Edward

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
staff service was not expected good
Stayed 1 night in Jun 2019
Response from Ravneet on 16 Jul,2019
Hi, We sincerely apologize for the trouble caused. We would like to thank you for sharing such an important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Ravneet

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Okay for short stay.
Stayed 1 night in Jun 2019
Response from Cheshta on 29 Jun,2019
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

10/10 Excellent

RAJA, kota bharu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and tidy
Stayed 1 night in Jun 2019
Response from Cheshta on 26 Jun,2019
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

10/10 Excellent

RAJA, Kelantan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and feels lke home
Stayed 1 night in Jun 2019
Response from Cheshta on 26 Jun,2019
Thank you for your sweet words, We hope to give you a consistent service every time. Regards, Cheshta

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Cheshta on 26 Jun,2019
Glad to see that you have rated us positively, Do give us more chances to delight you in the future as well. Regards, Cheshta

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice And very comfortable
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Ahmad

cold shower
Stayed 1 night in Nov 2018

10/10 Excellent

ADIRA BIN NAWI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ammy on 25 Feb,2024
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

6/10 Okay

Noor Aziah

Stayed 1 night in Oct 2023
Response from Ammy on 23 Jan,2024
Hi, Aziah! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

6/10 Okay

Rif 'at

Stayed 1 night in May 2023
Response from Maria on 21 Jun,2023
Thanks for the positive rating, Rifat! We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Maria

8/10 Good

Kamonthep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from OYO on 28 Jan,2020
Thanks for the positive rating, Kamonthep! Hope to host you soon :) Regards, Kevin

10/10 Excellent

Azam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok. Saya suka. Bersih, kemas dan selesa.
Stayed 1 night in Jun 2019

8/10 Good

Noordin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Begus utk bujet
Stayed 1 night in Dec 2018