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Reviews of Asantewaa Premier Hotel

2 out of 5
Asantewaa Premier Hotel
3B Club street, Fumesua-Kumasi, Kumasi

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 45 reviews" "
Rating 8 - Good. 21 out of 45 reviews" "
Rating 6 - Okay. 8 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Kofi Appiah on 4 Feb,2024
Thank you so much for your wonderful feedback following your recent stay with us and I am thrilled to learn that you enjoyed your stay.

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Agya Kofi Appiah on 28 Jul,2023
Thank you very much for taking the time to review us. We are thrilled to hear how much you enjoyed your stay. We look forward to hosting you again in the near!

8/10 Good

Yaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was pleasant and helpful
Stayed 3 nights in Jun 2023
Response from Kofi on 7 Jun,2023
Thank you for your kind compliment.

8/10 Good

Lorel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like being on a hill that allowed us to see the setting sun while enjoying the cool breeze. Staff were great. Bed a little too hard or bumpy in the middle; weak Wi -fi due to power cut; some waste water smell at the dining area of new bar at front. But overall we love the structure, decoration and the helpful staffs. Would stay there again. PS. Reminder to tell guests that the ride to the airport is being changed and my free
Stayed 1 night in Mar 2023
Response from Agya Kofi Appiah on 19 Mar,2023
We wish to thank you for staying with us, Lorel and we are happy that you felt satisfied with our hotel and the staff.It is an absolute delight to read that you enjoyed your stay with us and that you would stay again. With that said, we have taken on board your recommendation moving forward. We'll be looking forward to welcoming you once again in our unique setting next time you are in Kumasi.

8/10 Good

Reon, GEORGETOWN

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was extremely friendly and helpful
Response from Agya Kofi Appiah on 9 Dec,2022
Thank you for your kind review. we look forward to welcoming you again.kind regards, Kofi AppiahGuest reations leader

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous, gentle, friendly, respectful staff. Loved it.
Stayed 1 night in Nov 2022
Response from Agya Kofi Appiah on 25 Nov,2022
Thank you for your recent visit to Asantewaa Premier. It was a pleasure to serve you, thank you for your kind compliments too.

6/10 Okay

Esty

Travelled with partner
Liked: Staff & service
The outside looks good but the inside is okay not all good but okay
Stayed 2 nights in Jul 2022
Response from Agya Kofi Guests relations leader on 6 Jul,2022
Thank you for your feedback. I am glad to learn you enjoyed your visit. I appreciate your useful comments regarding inside and outside our facility. I hope we will have the pleasure of welcoming you back in the future! Kind regards Agya Kofi Guests relations leader

8/10 Good

Korinn, Stoney Creek

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great for short stays.
Stayed 1 night in Jun 2022
Response from Agya Kofi Appiah on 2 Jul,2022
Hello, Thank you for taking of your time to write a review! We are happy to hear that you enjoyed your stay. a I wish you a warm welcome back. Kind Regards, Agya Kofi Appiah

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
They should improve on their catering services.
Stayed 18 nights in May 2022
Response from Kofi Appiah on 23 Jun,2022
Thank you for your feedback. I am glad to learn you enjoyed your stay. we will continue to work hard to improve our catering services. We look to welcoming you back in the future, for you to have a pleasant experience at Asantewaa. Kind regards, Kofi Head, Guest Relations Asantewaa Premier Guesthouse

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect stay in Kumasi
This is a wonderful place in Kumasi. The room I had was spacious enough, yet comfortable, and has a ceiling fan, a/c, and a television with good stations. The bathroom was wonderful, and has a good amount of hanging hooks. The entire guest house is beautifully decorated with African art, and has a really lovely terrace that is great to use for relaxation and reading. The breakfast is generous, and the restaurant has a good selection of offerings. It would be nice if the cocktails on the menu were available all the time, but other than that, wonderful! The location is also fantastic - basically on the border between Ejisu and Kumasi, with easy access to central and downtown Kumasi (tech, Kejetia, etc ...) with a trotro. I will be more than happy to stay here again!
Stayed 5 nights in May 2022
Response from Agya Kofi Appiah on 13 Jun,2022
Thank you for taking the time to give us your feedback. Hope to see you back soon, and wishing you a very fine day. Kind regards, Agya Kofi Appiah Head, Guest Relations Asantewaa Premier Guesthouse

8/10 Good

Benjamin

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2022
Response from J.Marfo on 16 May,2022
Thanks for your review We hope to see you again

10/10 Excellent

CHARLES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A 1-Star but offers better customer service than some 4-stars I’ve been to here in Ghana! Rooms are well kept, spacious and tasteful. Hot showers, fast Wi-Fi are typically my greatest needs when I'm away from home and they delivered. Dinner to my room arrived fairly quickly, despite a heavy downpour(typical excuse for everything that shows down in Ghana). Staff are well trained and the passion in which they welcome you and offer service is remarkable. I hope they keep this up and look forward to visiting them...hopefully, they would be rightly labeled as 3-star minimum by then. Great stay!
Stayed 1 night in Mar 2022
Response from Agya Kofi Appiah on 25 Apr,2022
Thank you for your kind compliments, we look forward to having you again.

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really friendly and accommodating. They got me anything that I needed.
Stayed 1 night in Mar 2022
Response from J.Marfo on 17 Mar,2022
We are happy you enjoy your stay. We hope to see you soon.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay there was wonderful. The people were friendly, I liked my room and the environment. In short, it was cool
Stayed 1 night in Feb 2022
Response from J.Marfo on 6 Feb,2022
It was a pleasure hosting you here. We hope to see you again.

8/10 Good

Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in Kumasi....staff was extremely helpful and nice....would definitely stay there again
Stayed 1 night in Nov 2021
Response from J.MARFO on 1 Dec,2021
We are happy you did enjoy your stay here. We hope to see you again.

8/10 Good

Muvatsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021
Response from JMARFO on 1 Dec,2021
Thank you for your review. We hope to see you again. J.Marfo

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Good Customer Service
This hotel cares about the comfort of its guests and goes over and beyond to ensure guests are comfortable. Not the easiest place to find initially and a bit far from anywhere, as nothing is within walking distance. Road leading to property is good, as generally roads are poor. Could be better signposted. The customer service is very good and the staff are friendly and helpful.
Stayed 2 nights in Nov 2021
Response from Josh on 18 Nov,2021
Thank you for the review. We hope to see you next time you are in Ghana.

10/10 Excellent

Jadine, Washington States

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and nice, and treated us with respect. Highly recommend
Stayed 2 nights in Jan 2021
Response from Kofi on 14 Jan,2021
Thank you so much for your kind review, We are pleased to learn that you enjoyed your stay. I will pass on your kind compliments to all the team. who I am sure of will appreciate hearing of your compliments. We look forward to welcome you back to Asantewaa Premier, Kind regards Head, Guest Relations Asantewaa Premier Guesthouse

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and pleasant. The place is clean and comfortable.
Stayed 2 nights in Dec 2019
Response from J.Marfo on 26 Dec,2019
Thank you for your compliment to our staff. We hope to see you again

8/10 Good

Tafawa, London, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and helpful staff who went the extra mile to accommodate our needs. Would definitely return and recommend to others looking for an affordable yet comfortable guest house in Kumasi
Stayed 2 nights in Nov 2019
Response from JOSH on 5 Nov,2019
Thank you for your review and we hope to see you next time

6/10 Okay

Enyonam

It was an average place to stay. Rooms are pretty clean, breakfast wasn't too good. very courteous and professional receptionists. Food was also average not too good but manageable. The only toiletries provided are soap and toilet roll. Ill give the place 3 stars.
Stayed 1 night in Oct 2019
Response from Guest relations manager on 15 Oct,2019
Thank you for your wonderful review and kind compliments of our guesthouse. Please do come back again next time you are in Kumasi. Regards, George Appiah

10/10 Excellent

Marcella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fantastic Peaceful Place.
I absolutely love Asantewaa Premier Guesthouse. The place is clean and the rooms are very well kept. To top it off, there is a wonderful restaurant located there. The food is great, the overall customer Service at this place is above standard. The staff is friendly and always willing to go the extra mile for us. This is my home away from home in Kumasi. I've stayed here before, and will stay again next year when I visit Ghana.
Stayed 2 nights in Aug 2019
Response from George Appiah on 19 Sept,2019
Thank you so much for this fabulous feed back after your recent stay at Asantewaa Premier. We are more than happy to hear that you enjoyed your stay with us again for the second time. Looking forward to welcoming you next year ! Sunny greetings from Kumasi on behalf of the team. Regards, George Appiah Guest relations manager

4/10 Poor

Verified traveller

Will not stay there again
We stayed in Room No. 6 for one night. The hotel turned on the generator around 11pm and it was really loud. I think my room was right next to the generator. The breakfast was not very good. We ate supper in the hotel restaurant. If I had another option, I would not eat there. The only good thing about the hotel is the staff. They are friendly and make you feel welcome.
Stayed 1 night in Jul 2019
Response from George Appiah on 5 Aug,2019
I am truly sorry to hear about your experience. This is definitely not how we want our guests to experience our Guesthouse, and I apologies for this. I hope we will have the chance to welcome you back in the future so we can change your perception of the Guesthouse and thank you for your very kind compliments of our staff. George Appiah Guest relations manager

2/10 Terrible

Verified traveller

Extremely unprofessional, never go there
I booked 4 rooms from hotels.com website for my colleagues and myself. I received confirmation email saying "booking is guaranteed and all paid for." When we arrived around 9:30pm on Friday 2nd August after a very long journey from Bole, I was told they are fully booked and no room is available. The manager agreed to find us an alternative accommodation nearby. We were then taken to a place on top of a filling station with extremely loud music and noise from the road! We refused to stay there as it was not of the same standard as the Asantewaa Premier Guesthouse. The staff who was instructed to take us there called the manager again to ask if he can arrange a different hotel for us. One of my colleagues stayed at Anita hotel before and it is nearby. The manager said on the phone that Anita is more expensive and he is unwilling to cover the additional costs. The manager said they always sent their guests to the hotel on top the filling station. It was passed 10pm and we were all extremely tired after the long car drive from Bole to Kumasi. The manager said if we do not like his arrangement I can still cancel the room booking right now as I have not been charged. How ridiculous! The rooms I booked were non-refundable and the confirmation email says "booking is guaranteed and all paid for". We were expecting the manager to put us in a hotel of similar quality but were taken to the top of a filling station. And there was no apologies from them! We had to pay for another hotel.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The room was spacious and very clean. The staff were very pleasant and always ready to assist when necessary.
Stayed 2 nights in Jun 2019
Response from J.Marfo on 2 Jul,2019
Thanks you for giving us the chance to host you in Kumasi. Hope to see you again.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's good for an overnight stay. The available food was good. Lots of smiles from the staff.
Stayed 1 night in Jun 2019
Response from J.Marfo on 17 Jun,2019
Thank you for your compliment. We hope to see you next time you are in Kumasi

4/10 Poor

Bastian, UK

Disliked: Cleanliness, amenities, property conditions & facilities
The internet did not worked! Also, the shower did not worked properly. The restaurant has an impressive menu, but none of the listed food is available. They only had rice and chicken, nothing else.
Stayed 2 nights in Apr 2019
Response from Josh on 2 May,2019
Hello Bastian We want to apologise for the bad experience you had whiles staying with us. We will look into it and make the necessary improvement

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed year a couple of nights for my honeymoon. The staff are very respectful and well training. My overall experience was memorable.
Stayed 3 nights in Dec 2018
Response from George Appiah on 9 Mar,2019
It is an absolute delight to read that you enjoyed your stay with us. It is also encouraging to read that our efforts have the expected results. Please come again next time you are in Kumasi. Best regards,

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asantewaa Premier Guesthouse 2018
I stayed at the Asantewaa from Christmas to the end of December 2018 with a local Ghanaian family. We reserved two rooms and were upgraded upon arrival as a welcome surprise. I’m not sure why, so we just said, “Yedaase!” The rooms are clean and spacious, and the grounds are beautiful. Our children ran around outside freely and completely safe. Breakfast was free and delicious with excellent coffee. Other guests came from far-flung places and were so much fun to meet and talk with. The staff at the Asantewaa spoke excellent English, took care of my family as if they were their own, and represented the open hearts of the Ghanaian spirit. My friend and owner of the Asantewaa, Jorge Pasco Kofi Appiah was a delight to meet and treated us like his own family, even teaching us about the cultural history of the Ashanti people. I highly recommend the Asantewaa Premier Guesthouse if you are staying near Kumasi. Thank you, everybody, until we meet again. Medaase! #asantewaapremierguesthouse
Stayed 13 nights in Dec 2018
Response from George Appiah on 9 Jan,2019
We appreciate you taking the time to share your experience, Rose. we strive to offer top-notch comfort and convenience for our guests and most of all we love hosting families. We are glad to hear you and your family enjoyed staying with us and look forward to welcoming you soon.

10/10 Excellent

Zenabu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience overall. The only minus is that you get charge extra for using extra condiments like milk during breakfast.
Stayed 1 night in Dec 2018
Response from George Appiah on 1 Jan,2019
Dear Zenabu, Thank you for your wonderful feedback regarding your recent stay with us and I am thrilled to learn that you were satisfied with your stay. I appreciate your kind comments regarding the extra charge. I have informed our breakfast department to look into the details and I thank you for sharing this information with us.

8/10 Good

Kwadjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asantewaa Premier: More than a guesthouse
This was my first time at Asantewaa and I must confess, it exceeded my expectations. I was given a special treat by the manager. I was given an executive bedroom for two for the cost of a single room
Stayed 1 night in Dec 2018
Response from Joshua Marfo on 11 Dec,2018
We are happy to learn that we exceeded your expectations. We hope to see you again.

6/10 Okay

Anthony

Room for improvement
Was OK stayed for 3day.
Stayed 2 nights in Jul 2018
Response from J.MARFO on 27 Jul,2018
Thank you for staying with us. Hope to see again.

8/10 Good

Mavis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay here!
The place was great, the service was excellent. Breakfast could be better but overall a great place to stay.
Stayed 5 nights in Jan 2018
Response from George on 11 Feb,2018
Dear Mavis, We wish to thank you for your review. It is an absolute delight to read that you enjoyed your stay. it is also encouraging to read that our efforts have the expected results. We'll be looking forward to welcoming you once again in Guesthouse.

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back!
Wonderful staff who go out of their way to assist and make your stay comfortable. Clean spacious rooms. WiFi was available in the room but my connection was best in the reception area. Linens need refreshing and breakfast choices are limited. Great deal for the price and we will definitely stay here on our next visit to Kumasi.
Stayed 1 night in Nov 2017
Response from Joshua Marfo on 12 Nov,2017
Angelique, it was an honour hosting you all. Thank you for your very kind review. It is guests like you that remind us how much joy we get from visitors who truly appreciate our guesthouse. PLEASE come back! we love having you and all the advice you gave us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't overlook this place!
This hotel is a little hard to find - it is tight beside Noda Hotel. Don't be concerned about staying here. The price is right, the A/C worked great, great water pressure, lots of hot water, staff was extremely competent and friendly. This place isn't fancy, but it was nice! If in back in Kumasi and need a place to stay, in starting there.
Stayed 1 night in Sep 2017
Response from J.Marfo on 9 Sept,2017
Hello , Thank you for sharing your experience and we are happy to hear that you did enjoy your stay with us. We hope to see you again.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, modern hotel with excellent service
I was traveling for work with my wife and daughter. We arrived at the airport at Kumasi and called the hotel to arrange for a pickup. They were most accommodating. We booked a family twin room, but they did not have one available for us, so they gave us two rooms at the same price. The rooms were very clean, neat and modern. The WiFi was a little weak at times, but that was a minor inconvenience. The staff went out of their way to make sure we were taken care of. I wasn't thrilled with the location (there isn't much around the hotel), but I would stay there again without any hesitation.
Stayed 1 night in Jul 2017
Response from Joshua Marfo on 22 Jul,2017
Dear Ken, Thank you for your kind compliments. . We are glad you had a wonderful time at Asantewaa Premier. We look forward to seeing you again. George Appiah Asantewaa Premier Guesthouse

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place, out of the way
Nice place, out of the way. Clean
Stayed 1 night in Jun 2017
Thank you for giving us the opportunity to host you here. We hope to see you the next time you are in kumasi. J.Marfo Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Place and Friendly People!
Having a place to stay at Asantewaa during our visit to Kumasi was very helpful. Not a far drive at all from town and provided enough distance for peace and quiet. The staff is extremely helpful and responsive. There was a bit of confusion surrounding our complicated reservations, so our room changed from its original. The new room had a bit of complications with the TV and AC but the staff was immediate in responding to any complaints. Accommodations at Asantewaa are comfortable and clean, with an extremely helpful and kind staff.
Thank you for sharing your experience. We hope to see you next time you are in kumasi

8/10 Good

Sarah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel on the outskirts of town. Staff are friendly and helpful. Food is fine. A little far from the centre but relaxing and quiet with two restaurants/bars. Thank you for a lovely stay.
Stayed 1 night in Feb 2023
Response from Agya Kofi Appiah on 7 Mar,2023
Thank you very much for taking the time to review us. We look forward to hosting you again in the near future!

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019
Response from J.Marfo on 27 Nov,2019
thank you for your rating

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Rauhaisa sijanti, meluton hotelli. Arjen pyörittäminen sujui mainiosti, mutta muutamat seikat alensivat arvosanaa. WIFI toimi miten sattuu ja saattoi olla pitkäjaksoisesti välillä päivänkin toimimatta. Sanitettitilojen veden tulo pesuja ja hygienia puolta ajatellen oli onnetonta. Nuo puutteet korjasivat kuitenkin erittäin miellyttävä ja asiansa osaava henkilökunta, jonka kanssa ei aika tullut pikäksi ja hymykuopat suurenivat.
Stayed 22 nights in Jun 2019
Response from J.Marfo on 11 Jul,2019
Thank you for your review. We hope to see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Besonders freundliches Personal in Allem
Erster Besuch in Ghana, gebucht war das Gästehaus, in das wir dann aber nicht kommen konnten weil es verbucht war, das Hotel direkt nebenan wurde uns dann angeboten. Die Klimaanlage ist sehr laut, das frühstück ist etwas eintönig, aber alles sonst gefällt, besonders positiv die freundlichkeit der Mitarbeiter
Response from AP MANAGEMENT on 1 May,2017
We would like to offer an apology for not been able to accommodate you at our guesthouse as a result of over bookings, hence transfer your bookings to another hotel. Your concerns will be forwarded to the partner hotel for it to be address. thank you

8/10 Good

Moise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedt hotel tussen kumassi en Accra
Goede en proper hotel
Response from General Manager on 15 Dec,2016
thank you so much for your comments and feedback. Your thoughts and voice have been heard...General Manager

8/10 Good

Boris, Germany

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ruhiges kleines Hotel in Kumasi mit Top Service
Kurzaufenthalt in Kumasi, sehr nettes kleines Hotel, freundliches und stets hilfsbereites Personal. Sehr schöne Tage verlebt.
Thank you for taking the time to share your experience with us, we’re glad to hear you had a great stay!