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Lake Akan Tsuruga Wings

3.5 star property
Lakefront hotel with full-service spa and fitness centre

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Photo gallery for Lake Akan Tsuruga Wings

Public bath
Fireplace
Exterior
Buffet
Lake view
Lake Akan Tsuruga Wings sits beside peaceful waters, offering a quiet escape with its indoor mineral hot spring and garden. Guests relax in the library or explore the lake by bicycle. The restaurant serves breakfast and dinner, and free WiFi is available throughout.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Japanese Style Room with Shower Booth, Mountain View, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Room with Shower Booth, Mountain View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Hairdryer
Free bottled water
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room with Modular Bath, Lake View, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Room with Modular Bath, Lake View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room with Modular Bath, Mountain View, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Room with Modular Bath, Mountain View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Twin Room, Lake View, Non Smoking

Lake view

Twin Room, Lake View, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Mountain View, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room, Mountain View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
4-6-10 Akancho, Akanko Onsen, Kushiro, Hokkaido, 085-0467

What's nearby

  • Akanko Ainu Theater Ikoro - 3 min walk - 0.3 km
  • Lake Akan - 3 min walk - 0.3 km
  • Ainu Kotan - 6 min walk - 0.6 km
  • Akankohan Eco Museum Center - 14 min walk - 1.2 km
  • Taroko Lake Jiroko Lake - 3 min drive - 3.5 km

Getting around

  • Mashu Station - 36 min drive
  • Kushiro (KUH) - 50 min drive

Restaurants

  • ‪MAIN DINING TENGA 天河 - ‬1 min walk
  • ‪民芸喫茶 ポロンノ - ‬1 min walk
  • ‪百味庵 - ‬8 min walk
  • ‪奈辺久 - ‬3 min walk
  • ‪両国総本店 - ‬11 min walk

About this property

Lake Akan Tsuruga Wings

Hotel near Lake Akan
An indoor mineral hot spring (onsen), a garden and a library are just a few of the amenities provided at Lake Akan Tsuruga Wings. Adventurous travellers may like the cycling at this hotel. The on-site restaurant offers breakfast and dinner. In addition to laundry facilities and a fireplace in reception, guests can connect to free in-room WiFi.
Other perks include:
  • Bike hire, hot springs on-site and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), luggage storage and tour/ticket information
  • A vending machine, a 24-hour front desk and multilingual staff
Room features
All 127 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Toilets with electronic bidets, free toiletries and hairdryers
  • 32-inch LCD TVs with digital channels
  • Fridges, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (JPY 400 per night)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • APESO

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot springs
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • In a national park
  • On a lake

Full-service spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: JPY 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings Hotel
Tsuruga Wings
Tsuruga Wings Hotel
Lake Akan Tsuruga Wings Kushiro, Japan - Hokkaido
Lake Akan Tsuruga Wings Hotel Kushiro
Lake Akan Tsuruga Wings Hotel Kushiro
Lake Akan Tsuruga Wings Kushiro
Hotel Lake Akan Tsuruga Wings Kushiro
Kushiro Lake Akan Tsuruga Wings Hotel
Hotel Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings Hotel
Akan Tsuruga Wings Kushiro
Lake Akan Tsuruga Wings Hotel
Lake Akan Tsuruga Wings Kushiro
Lake Akan Tsuruga Wings Hotel Kushiro

Frequently asked questions

Is Lake Akan Tsuruga Wings pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lake Akan Tsuruga Wings?

Self-parking is available for JPY 400 per night.

What time is check-in at Lake Akan Tsuruga Wings?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Lake Akan Tsuruga Wings?

Checkout is at 10:00 AM.

Does Lake Akan Tsuruga Wings provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Lake Akan Tsuruga Wings located?

Situated on a lake, this spa hotel is steps away from Lake Akan and Akanko Ainu Theater Ikoro. Ainu Kotan and Akankohan Eco Museum Center are also within 15 minutes.

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Reviews

Lake Akan Tsuruga Wings Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Location

8.6

Staff & service

9.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 114 out of 227 reviews
Rating 8 - Good. 83 out of 227 reviews
Rating 6 - Okay. 21 out of 227 reviews
Rating 4 - Poor. 5 out of 227 reviews
Rating 2 - Terrible. 4 out of 227 reviews

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much. The accommodations were clean and comfortable. The art in the lobby and common areas was stunning!
Stayed 1 night in Mar 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful and peaceful. We enjoyed the Lake Akan area, the hotel grounds, the dining, and the service. The onsen pools were very relaxing.
Stayed 5 nights in Feb 2024

10/10 Excellent

SACHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2度目ですが、10名の家族、全員楽しめました。 お風呂は鶴雅の方も入れるので、温泉三昧で楽しく過ごせました。 特にオオハクチョウ等水鳥が見られ感激でした。
Stayed 1 night in Dec 2023

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
母に阿寒湖温泉の滞在は絶対つるがさんよ〜 と言われて選んだのですが大正解でした。 ホテルの雰囲気がとっても素敵、そしてバイキングの品数、お味ともとっても美味しくて来年の阿寒湖もまたこちらを選ぼうと思います
Stayed 1 night in Oct 2023

10/10 Excellent

Hung Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
令人滿意的泡湯溫泉池可以看到許多美麗的風景飲食選擇非常多樣化，而且品質很高周邊的環境非常天然，甚至可以看到很多的小動物
Stayed 1 night in Oct 2023

10/10 Excellent

hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの窓から見える阿寒湖の美しい景色に癒されました。 食事は豪華でホタテとエビを中心に豪華な食事で大満足でした。贅沢なひと時を頂きました。また利用させて頂きたいと思います。
Stayed 2 nights in Sep 2023

10/10 Excellent

Keisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広い敷地と多彩なサービス

食事、お風呂、環境全てにおいて満足度の高いホテル。一泊だと勿体ない気もするので次回は連泊でゆっくりしたい。
Stayed 1 night in Aug 2023

10/10 Excellent

Terada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
もともとグレードの高いホテルですが、常に改善を重ねようとしている企業努力を感じました。バイキングのスタッフのマレーシア人の女性の方がとにかく笑顔が素敵で素晴らしい接客で彼女の存在でお宿の好感度が2割くらい上がりました。とにかく素晴らしかったです。
Stayed 1 night in Aug 2023

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with super amenities and very helpful staff. Dinner and breakfast are buffet style with a lot of options to please everyone. Super location right in front of the lake
Stayed 1 night in May 2023

10/10 Excellent

Heather Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property right in the centre of the action between the lake and the shopping street and Ainu craft shops and theatre - everything is easily walkable. My only issue was the member of staff on the front desk directed us to the wrong place and so we missed the firework display and clearly so did others. But the restaurant had lots of options - Chinese and western as well as Japanese so lots to choose from. We would definitely stay again.
Stayed 1 night in Feb 2023

8/10 Good

satoko

料理が美味しかったです
Stayed 1 night in Aug 2022

8/10 Good

YUKARI

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

孫達との家族旅行

総合的にとても良かったですが、 湖側のお部屋だったので天気も良かったので眺望も良く、お部屋もきれいでしたが、残念なことに洗面所、トイレがかなり古い感じでしかも洗面所の水道の蛇口がとても汚く水垢だらけでちゃんと拭いていないのがわかるくらいで、せっかく鶴雅という名前なのに清潔感がないのはどうなのかと思いました。一番トイレと洗面所が清潔感あふれる場所にしてほしいところだと思います。孫が赤ちゃんだったので、お部屋のお風呂に入れるつもりでしたが、清潔感が感じられなく大浴場に入れました。そのほかは、スタッフの対応、料理のおいしさ、種類は最高！ 大浴場は、感激するくらい大満足でした。 今度は洗面所、トイレが新しくて綺麗なお部屋に泊まりたいです。
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ウィングスを予約したが、宿泊数日前に遊久へのアップグレードの連絡があり、感謝！ 遊久の4F和室のスペースとクォリティはこれまで一番だった。特に部屋からの阿寒湖と雄阿寒岳の眺望は素晴らしかった(写真参照)。8F展望露天風呂からの眺望も同様で、個人的にはこれまで最高の露天風呂だった。
Stayed 1 night in Dec 2021

10/10 Excellent

hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

阿寒に来たら泊まらにやアカン！

多少不便なところもありますが、これもコロナ対策がされている証拠。 そんな不便さを上回る温泉、食事、全てが最高で阿寒のパワー戴きました！ ホテル内にパワースポット発見したんですが、偶然じゃなく設計されてますよね？ 鶴雅グループ恐るべし。 感じる方は探してみてください(о´∀`о) また絶対に宿泊します！ コロナ収まったサービスも楽しみにしてます！！
Stayed 1 night in Aug 2021

8/10 Good

CHIH YEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境好服務到位
Stayed 1 night in Feb 2020

10/10 Excellent

NAOMI

Liked: Cleanliness, staff & service, property conditions & facilities
滞在中、女風呂の配管が壊れて蛇口から茶色い水が出て、お風呂も別の大浴場に行かなきゃならなかった
Stayed 2 nights in Jan 2020

8/10 Good

mineko

Liked: Staff & service, property conditions & facilities, room comfort

家族旅行

食事も良くホテルマンの人達の対応も良く気持ちよく過ごせました。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen & good food
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lake view at the breakfast area. Wide variety of dishes for breakfast. There are many onsen pools with different temperature, with an outdoor pool that you need climb up the stairs, kind of special experience to me. The staff were helpful attending our request and questions. The area has limited activity during the period of our visit. We visited nearby Ainu Kotan, Marimo museum and Lake Akan and tried some Ainu food.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も綺麗で、食事も美味しくいただきました。
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time with 5 friends in 2 rooms here. Absolute highlight was the 8th floor onsen you can use in the next hotel over. What a stunner. I've been to MANY nice onsens but this one probably took the cake! Areas for improvement - -Cafeteria was underwhelming. Selection was nice, but many "hot" dishes were lukewarm. Steak at dinner was a confusing mess, extremely chewy, bloody, and not hot...we weren't sure if it was lamb or steak because of the texture. Cheese selection at dinner was nice. -A/C is central for the whole building, so you can't control the temperature. Come back from the hot springs steaming and your only option is to turn on the heater...
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ロビーでハープの演奏をしていた。曲目を含め素晴らしかったです。聞いている人が少なくて残念。もう少し館内でPRすれば良いと思います。私も知らなくて、お風呂に行く途中偶然出会った。ワンステージ全て聴かせて頂いた。奏者（パラグアイの人）の笑顔も素晴らしかったです。
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Area is nice as it is by the lake but the food of the hotel is not good
Stayed 1 night in Oct 2019

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake view best choice

The best lake view you can find in Lake Akan
Stayed 1 night in Sep 2019

8/10 Good

Li-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is awesome as it just locates at the lakeside. The lakeview Japanese room could accommodate four people, but it would be a little bit crowded. We definitely enjoyed the beautiful scenery when we were staying in the room, having the breakfast, and of course soaking in the “onsen.” However, the outdoor hot springs didn't look very sanitary because of the unknown particles/pieces suspended therein.
Stayed 1 night in Sep 2019