Lake Akan Tsuruga Wings

Property class: 3.5

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An indoor mineral hot spring (onsen), a garden and a library are just a few of the amenities provided at Lake Akan Tsuruga Wings. Active travellers can enjoy cycling at this hotel. The on-site restaurant offers breakfast and dinner. In addition to laundry facilities and a fireplace in reception, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Room options

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Showing 5 of 5 rooms

View all photos for Japanese Style Room with Shower Booth, Mountain View, Non Smoking

Room

Japanese Style Room with Shower Booth, Mountain View, Non Smoking

  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room with Modular Bath, Lake View, Non Smoking

Room

Japanese Style Room with Modular Bath, Lake View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Room with Modular Bath, Mountain View, Non Smoking

Room

Japanese Style Room with Modular Bath, Mountain View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for Twin Room, Lake View, Non Smoking

Lake view

Twin Room, Lake View, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Mountain View, Non Smoking

Room

Twin Room, Mountain View, Non Smoking

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Kushiro, Lake Akan Tsuruga Wings is in the suburbs and on a lake. Lake Akan and Akan Mashu National Park reflect the area's natural beauty and area attractions include Akankohan Eco Museum Center and Rikubetsu Space Earth Science Museum. Take in the nearby slopes with downhill skiing, skiing lessons and a ski area, or try out other outdoor activities such as snowmobiling. Visit our Kushiro travel guide
Map
4-6-10 Akancho, Akanko Onsen, Kushiro, Hokkaido, 085-0467

What's nearby

  • A frozen lake with a mountain in the background.
    Akan Mashu National Park
    1 min walk - 0.0 km
  • A calm lake reflecting autumn trees and mountains.
    Lake Akan
    2 min walk - 0.2 km
  • Akanko Ainu Theater Ikoro
    3 min walk - 0.3 km
  • Ainu Kotan
    6 min walk - 0.6 km
  • Akankohan Eco Museum Center
    14 min walk - 1.2 km

Getting around

  • Mashu Station
    36 min drive
  • Kushiro (KUH)
    72 min drive

Restaurants

  • MAIN DINING TENGA 天河
    1 min walk
  • ワッカピリカ
    6 min drive
  • 奈辺久
    3 min walk
  • 海兵
    2 min walk
  • Pan de Pan
    9 min walk

About this property

Lake Akan Tsuruga Wings

  • Hotel near Lake Akan
  • An indoor mineral hot spring (onsen), a garden and a library are just a few of the amenities provided at Lake Akan Tsuruga Wings. Adventurous travellers may like the cycling at this hotel. The on-site restaurant offers breakfast and dinner. In addition to laundry facilities and a fireplace in reception, guests can connect to free in-room WiFi.
  • Other perks include:
    • Bike hire, hot springs on-site and self-parking (surcharge)
    • A round-trip airport shuttle (surcharge), a gift shop and a front desk safe
    • Multilingual staff, a lift and a computer station
  • Room features
  • All 127 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Other amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Toilets with electronic bidets, free toiletries and hairdryers
    • 32-inch LCD TVs with digital channels
    • Fridges, daily housekeeping and phones

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Frequently asked questions

Is Lake Akan Tsuruga Wings pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lake Akan Tsuruga Wings?

Self-parking is available for JPY 400 per night.

What time is check-in at Lake Akan Tsuruga Wings?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Lake Akan Tsuruga Wings?

Checkout is at 10:00 AM.

Does Lake Akan Tsuruga Wings provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Lake Akan Tsuruga Wings located?

Situated on a lake, this spa hotel is within a 5-minute walk of Lake Akan, Akanko Ainu Theater Ikoro and Ainu Kotan. Akankohan Eco Museum Center and Tarō Lake are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lake Akan Tsuruga Wings Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 114 out of 227 reviews
Rating 8 - Good. 83 out of 227 reviews
Rating 6 - Okay. 21 out of 227 reviews
Rating 4 - Poor. 5 out of 227 reviews
Rating 2 - Terrible. 4 out of 227 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful and peaceful. We enjoyed the Lake Akan area, the hotel grounds, the dining, and the service. The onsen pools were very relaxing.
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much. The accommodations were clean and comfortable. The art in the lobby and common areas was stunning!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with super amenities and very helpful staff. Dinner and breakfast are buffet style with a lot of options to please everyone. Super location right in front of the lake
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property right in the centre of the action between the lake and the shopping street and Ainu craft shops and theatre - everything is easily walkable. My only issue was the member of staff on the front desk directed us to the wrong place and so we missed the firework display and clearly so did others. But the restaurant had lots of options - Chinese and western as well as Japanese so lots to choose from. We would definitely stay again.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2度目ですが、10名の家族、全員楽しめました。 お風呂は鶴雅の方も入れるので、温泉三昧で楽しく過ごせました。 特にオオハクチョウ等水鳥が見られ感激でした。
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
母に阿寒湖温泉の滞在は絶対つるがさんよ〜 と言われて選んだのですが大正解でした。 ホテルの雰囲気がとっても素敵、そしてバイキングの品数、お味ともとっても美味しくて来年の阿寒湖もまたこちらを選ぼうと思います
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
令人滿意的泡湯溫泉池可以看到許多美麗的風景飲食選擇非常多樣化，而且品質很高周邊的環境非常天然，甚至可以看到很多的小動物
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの窓から見える阿寒湖の美しい景色に癒されました。 食事は豪華でホタテとエビを中心に豪華な食事で大満足でした。贅沢なひと時を頂きました。また利用させて頂きたいと思います。
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広い敷地と多彩なサービス

食事、お風呂、環境全てにおいて満足度の高いホテル。一泊だと勿体ない気もするので次回は連泊でゆっくりしたい。
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
もともとグレードの高いホテルですが、常に改善を重ねようとしている企業努力を感じました。バイキングのスタッフのマレーシア人の女性の方がとにかく笑顔が素敵で素晴らしい接客で彼女の存在でお宿の好感度が2割くらい上がりました。とにかく素晴らしかったです。
Stayed 1 night in Aug 2023
Verified review

8/10 Good

料理が美味しかったです
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

孫達との家族旅行

総合的にとても良かったですが、 湖側のお部屋だったので天気も良かったので眺望も良く、お部屋もきれいでしたが、残念なことに洗面所、トイレがかなり古い感じでしかも洗面所の水道の蛇口がとても汚く水垢だらけでちゃんと拭いていないのがわかるくらいで、せっかく鶴雅という名前なのに清潔感がないのはどうなのかと思いました。一番トイレと洗面所が清潔感あふれる場所にしてほしいところだと思います。孫が赤ちゃんだったので、お部屋のお風呂に入れるつもりでしたが、清潔感が感じられなく大浴場に入れました。そのほかは、スタッフの対応、料理のおいしさ、種類は最高！ 大浴場は、感激するくらい大満足でした。 今度は洗面所、トイレが新しくて綺麗なお部屋に泊まりたいです。
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ウィングスを予約したが、宿泊数日前に遊久へのアップグレードの連絡があり、感謝！ 遊久の4F和室のスペースとクォリティはこれまで一番だった。特に部屋からの阿寒湖と雄阿寒岳の眺望は素晴らしかった(写真参照)。8F展望露天風呂からの眺望も同様で、個人的にはこれまで最高の露天風呂だった。
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

阿寒に来たら泊まらにやアカン！

多少不便なところもありますが、これもコロナ対策がされている証拠。 そんな不便さを上回る温泉、食事、全てが最高で阿寒のパワー戴きました！ ホテル内にパワースポット発見したんですが、偶然じゃなく設計されてますよね？ 鶴雅グループ恐るべし。 感じる方は探してみてください(о´∀`о) また絶対に宿泊します！ コロナ収まったサービスも楽しみにしてます！！
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境好服務到位
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
滞在中、女風呂の配管が壊れて蛇口から茶色い水が出て、お風呂も別の大浴場に行かなきゃならなかった
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

家族旅行

食事も良くホテルマンの人達の対応も良く気持ちよく過ごせました。
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen & good food
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lake view at the breakfast area. Wide variety of dishes for breakfast. There are many onsen pools with different temperature, with an outdoor pool that you need climb up the stairs, kind of special experience to me. The staff were helpful attending our request and questions. The area has limited activity during the period of our visit. We visited nearby Ainu Kotan, Marimo museum and Lake Akan and tried some Ainu food.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も綺麗で、食事も美味しくいただきました。
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time with 5 friends in 2 rooms here. Absolute highlight was the 8th floor onsen you can use in the next hotel over. What a stunner. I've been to MANY nice onsens but this one probably took the cake! Areas for improvement - -Cafeteria was underwhelming. Selection was nice, but many "hot" dishes were lukewarm. Steak at dinner was a confusing mess, extremely chewy, bloody, and not hot...we weren't sure if it was lamb or steak because of the texture. Cheese selection at dinner was nice. -A/C is central for the whole building, so you can't control the temperature. Come back from the hot springs steaming and your only option is to turn on the heater...
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ロビーでハープの演奏をしていた。曲目を含め素晴らしかったです。聞いている人が少なくて残念。もう少し館内でPRすれば良いと思います。私も知らなくて、お風呂に行く途中偶然出会った。ワンステージ全て聴かせて頂いた。奏者（パラグアイの人）の笑顔も素晴らしかったです。
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Area is nice as it is by the lake but the food of the hotel is not good
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake view best choice

The best lake view you can find in Lake Akan
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is awesome as it just locates at the lakeside. The lakeview Japanese room could accommodate four people, but it would be a little bit crowded. We definitely enjoyed the beautiful scenery when we were staying in the room, having the breakfast, and of course soaking in the “onsen.” However, the outdoor hot springs didn't look very sanitary because of the unknown particles/pieces suspended therein.
Stayed 1 night in Sep 2019