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It was very clean, and the staff made us feel welcome 😁
Jon
Stayed 3 nights in May 2024
10/10 Excellent
Dale
Travelled with family
16 May,2024
Great hotel with very reasonable rates. Good location near subway. Some staff speak great English; some not so much.
Dale
Stayed 4 nights in May 2024
10/10 Excellent
Jessica
1 May,2024
Liked: Cleanliness
Five stars
Jessica
Stayed 3 nights in Apr 2024
6/10 Okay
Jonathan
Travelled with family
18 Apr,2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed in different hotels of Nikko through out Japan, thus so far this was the oldest/dated facility we came across. We had 2 rooms for 2 nights. Beds were super uncomfortable and it was a pain to spend 2 nights at this hotel. We wanted to cancel our last night of stay, but hotel would not accept it. Walking to busy area was easy. More on the quiet area of town but nearby the shopping district. Many newly built hotels in Kyoto, we would definitely pick another hotel when we revisit and not be coming back to this hotel.
The Nikko Princess Hotel was an excellent stay for us. Its location met our agenda very nicely. Kyoto is a city that is best appreciated by walking or public transit, and the hotel is located in walking distance of central Kyoto. There are many places to eat and shop nearby as well as access to tourist spots.
Our only complaint is that Expedia mess up our reservation so that we ended up in a Smoking Room, not the Non-Smoking we had requested. However, the Princess Hotel did everything they could to make surewe were comfortable.
It is a nice hotel and not in a busy area, so it's quiet for a bigger hotel, but odd it is in a rather quaint neighborhood. Easily walkable to a subway station and to the main shopping boulevard. Many small streets with shops and restaurants nearby and worth exploring. Convenience store and post office a short walk away.
Easy access to subway station. Staff really helpful in getting our luggage arranged for transfer to next hotel. Room really spacious but little old. I would definitely stay @ this property again.
Warm and sincere hospitality especially from Concierge team Concierge Chef and Irene. I stayed at Prince Hotel in Shinagawa years ago, it was beautiful during the Cherry Blossom season, the service standard at Nikko Princess is excellent. It’s within walking distance to numerous places. If you are a first timer, it’s ok to visit Nishiki Market just once. Check in advance for key festivals during your visit, to optimise your experience in Kyoto. Pace is leisurely here.
Stayed 4 nights, quiet location, walkable to subway. Excellent front entrance, service and lifts. Room was comfortable and had everything we needed. Would stay again.
Very good location, very large rooms and bathrooms by Kyoto standards and everything was clean. However, the staff wasn’t as nice as the one we experienced at Hyatt Regency in Kyoto (we had split our five nights between these two hotels) nor were the amenities as good. The hotel is dated (late 60s / early 70s) but everything works and is clean. So, great value for money if you’re looking for something in the central Kyoto area.
Clean room, great service, hotel located at the quiet street , but just need a few minutes walk to all shops and restaurants, definitely will stay again if I visit Kyoto next time. Great location , great hotel
We were delighted to find a spacious room and encounter courteous staff during our stay. Despite we don’t speak Japanese language, we were able to seek assistance from helpful staff members who patiently assisted us in planning our travel itinerary.
Larger size rooms in old building but otherwise well kept. Building has few amenities - no onsen (spa) and concierge service was exceptionally poor and unhelpful as they only spoke English with rudimentary English skills, and didn't help with restaurants suggestions or reservations. For the money, wouldn't stay here again
The room was large, with comfortable beds. The staff was exceptional - always willing to help with questions or requests. Nice breakfast onsite. Quick commute to rest of town for tourism, shopping, etc.
Very nice hotel. Staff are helpful & always available to solve any issues & go above & beyond. It’s clean & updated. Good location. Breakfast was good with great variety & exceptional service although the coffee can be improved upon. It’s like hotels used to be before Covid. Nikko Princess is back to the old standards but many others are not. Had a great stay & would definitely recommend this hotel.
Great location, friendly staff, and a very spacious room! Will come back to Kyoto and stay here again. Appreciate the 2 ladies at the front desk who assisted me to properly wear a Yukata and tie my Obi belt. Thank you very much!