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Reviews of Hotel MUSUBI KYOTO Saiin

3 out of 5
Hotel MUSUBI KYOTO Saiin
24-9 Higashijyunnain-cho, Saiin, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 39 out of 67 reviews" "
Rating 8 - Good. 25 out of 67 reviews" "
Rating 6 - Okay. 2 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
The staff were very helpful and considerate. This is a great place to stay if you want a basic and comfortable home base for sight-seeing. It was easy to catch the bus and train to other locations.
Stayed 3 nights in Feb 2020
Response from OYO Customer Excellence Team on 2 Mar,2020
Thank you for choosing to stay with us for your trip. We are very thankful for your wonderful comments, and these comments are indeed great encouragement to us. We will strive to work hard to fulfil the requests given to satisfy all our guests. If possible, we look forward to serving you again.

8/10 Good

Wai Ching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Jan 2020
Response from OYO Customer Excellence Team on 17 Feb,2020
Thank you for leaving us a review. We look forward to your next stay with us!

8/10 Good

LitaniaY, Jakarta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
- Location is very near to Saiin Station (4 mins walk) - Check in after 5pm you will need to call up from a phone in a reception and mentioned your confirmation number - Quite a large room for 4 pax - they provided 3 queen sized beds - laundry is available in the room (make sure u bring ur own detergent) - Nearby many many restaurants and convenient store
Stayed 1 night in Dec 2019
Response from OYO Customer Excellence Team on 31 Jan,2020
Thank you for choosing to stay with us for your trip. As we aim to satisfy all our guests during their stay, we will strive for improvement. We would be happy to know if you will be choosing us again in the future. We look forward to your next stay with us.

10/10 Excellent

LAI MUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful trip
It was good for family, the rooms have three beds, we had good enough space to use. We will book the room again next time.
Stayed 2 nights in Dec 2019
Response from OYO Customer Excellence Team on 31 Jan,2020
Thank you for choosing to stay with us for your trip. We are glad to hear that your stay with us has been a good one. We strive to make our future guests' stay a memorable and enjoyable one. We certainly look forward to delighting you once again during your next stay with us!

8/10 Good

Carmencita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
go,go Oyo hotel!!!
We had a very comfortable stay.. the staff was very helpful snd pleasant... they speak english quite well..
Stayed 2 nights in Nov 2019
Response from OYO Customer Excellence Team on 22 Nov,2019
Thank you for choosing to stay with us for your trip. We are glad to hear that your stay with us has been a good one. We strive to make our future guests' stay a memorable and enjoyable one. We certainly look forward to delighting you once again during your next stay with us!

10/10 Excellent

SJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room is very spacious, which is very surprise to me after staying in multiple hotels/apartments in Japan. This is really great and if i ever come back to Kyoto again i will definately book this place again.
Stayed 4 nights in Oct 2019
Response from OYO Customer Excellence Team on 22 Nov,2019
Thank you for choosing to stay with us for your trip. We are very thankful for your wonderful comments, and these comments are indeed great encouragement to us. We will strive to work hard to fulfil the requests given to satisfy all our guests. If possible, we look forward to serving you again.

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There is a washing machine in the room, so that was very convenient. It was very spacious, clean, and enjoyable, especially for its price. It wasn't located near the large, touristy areas. It was a very peaceful area. The only thing is that the employee told me that we had not paid yet, and I had to pull up my credit card statement, and she had to call her boss in order to clear up the misunderstanding. Other than that, the staff was very nice.
Stayed 2 nights in Sep 2019
Response from OYO Customer Excellence Team on 18 Sept,2019
Hi, Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, OYO Customer Excellence Team

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our party of 3 enjoyed our 2 night stay at West Ave Saiin. It has a laid back feel and you can easily get what you need on your own at the front such as towels, laundry detergent, etc. I believe there is no front desk person after 5pm, but they make it easy to call and check in. The room itself was clean, simple and spacious. We appreciated the free washing machine inside the room and there is a small kitchenette if you wish to use it. It is in walking distance to restaurants and convenience stores, but will require a local bus or walking to get to a train station, which was a hassle with our luggage. Other than that it was pleasant and we would recommend it.
Stayed 2 nights in Jul 2019
Response from kelly on 8 Aug,2019
Thanks for such a lovely review, Delighted to know you liked our services. Hope to welcome you again soon. Regards, Kelly

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence is clean and convenience just 5 m. Walk to saiin train station
Stayed 1 night in Feb 2019
Response from saiin on 27 Feb,2019
Thank you for staying with us and give us a highly recommendation. We made a map of the access to scenic spots, It will be more convenient for you to travel in Kyoto. Hope to see you again here!

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a find
Place is very new, open only since March 2018. Staff are friendly and not intrusive. Rooms were spacious by Kyoto's standards, utility items are well thought of and practical. Beds were big and comfy. Location is close to the bus and subway stations, and 24hr food/convenience store is nearby as well. Great value for money. Gem of a find.
Stayed 4 nights in Nov 2018
Response from housei on 29 Dec,2018
Thank you for the kind words, We’re so happy your visit at Kyoto went so smoothly. We’d love to continue providing great service to awesome guest like you. Thanks again!

8/10 Good

Lay Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from housei on 29 Dec,2018
Dear guest,Thanks very much for your nice review.We look forward to welcoming you for a next stay in Kyoto.Regards.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for Kyoto
Great place, clean and a lot of space. People there were very helpful and nice.
Response from housei on 4 May,2018
Thank you for your review.We are glad to hear you had a great stay in our guesthouse.Hope to see you in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
セルフサービスな分、自由度が高い
隣や上の階のドンドンという足音や物音は少し気になりましたが、それ以外は特に気になりませんでした。 全体的にセルフサービスで、ゴミ捨てやタオル交換などは自分で行います。スタッフにサービスしてもらい、至れり尽くせりなホテルを求める方は別のホテルの方がいいかもしれませんが、コスパ重視の方は満足できると思います。
Stayed 2 nights in Apr 2020
Response from OYO Customer Excellence Team on 30 Apr,2020
先日は当館をご利用頂き誠にありがとうございます。 当館のコンセプトと料金設定にご満足頂けたようで大変うれしく存じます。 微力ながら快適なご滞在のお手伝いができましたことを、嬉しく存じます。 至らぬ点もあったかとは存じますが、今後ともより良い宿泊施設を目指し精進して参りますので、またお近くにお寄りの際は、当施設をご指名頂けると幸いでございます。 またのご利用心よりお待ちしております。

10/10 Excellent

CHIENCHIH

Travelled with family
Liked: Cleanliness, staff & service
OYO就是棒
空間舒適寬敞、有書桌、房內有洗衣機、廚房、流理台、浴缸上方還有小台液晶螢幕，隔音良好，附近有24hr麥當勞、松屋、吉野家、燒肉店，便利商店也很多，從飯店走出去大約5分鐘就能到地鐵站
Stayed 1 night in Jan 2020
Response from OYO Customer Excellence Team on 30 Jan,2020
非常感謝您入住我們的飯店. 我們全體員工上下都很高興開到您寫的評語. 另外,我們也很高興能讓您住得非常舒適. 我們知道我們還有必須改善的部分,而且我們會加以盡力把我們的酒店改善得更好,所以如果您會下次入住我們的酒店, 我們會很高興. 我們期待您下次的光臨.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿會在入住時收取當地稅200日元/人/天。適合食用微波食品, 若欲使用電子爐具(非瓦斯爐)需租用鍋具, 500日元/次。
Stayed 2 nights in Jan 2020
Response from OYO Customer Excellence Team on 30 Jan,2020
非常感謝您在眾多的飯店當中選擇入住我們的飯店. 我們的目標是要讓每位客人感到滿意,所以我們會不斷的改善我們的服務與設備. 如果您會下次入住我們的飯店, 我們會很開心, 我們非常期待您下次的光臨.

10/10 Excellent

Raquel, España 🇪🇸

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No le falta detalle hotel muy céntrico con camas muy cómodas en una calle muy tranquila Superó mis expectativas!!! Check In a través de códigos
Stayed 2 nights in Jan 2020
Response from OYO Customer Excellence Team on 17 Feb,2020
Thank you for using our hotel. All our staff look forward to your next stay with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from OYO Customer Excellence Team on 17 Feb,2020
Thank you for leaving us a review. We look forward to your next stay with us!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
ベットに虫が大量発生！
ベットで寝ようとしたらまず一匹虫を発見したので殺してそのまま寝ようとしましたが、時々体がピリピリしたりと何か反応して寝苦しく、起きてベットを見てみたら…南京虫やトコジラミが大量発生していて、とてもじゃないがそのまま寝られず、着ていたパジャマを脱ぎシャワーを浴び直し、夜中の3時に荷物をまとめてホテルを出ました。たまたまホテルの隣に親戚が住んでいたので、夜中に電話しとめてもらえましたが、大変な思いをしました。フロントには人が常駐しておらず、翌日連絡をし、宿泊予定の2泊分の返金を申し入れました。お正月だった為、手続き等がスムーズには行きませんでしたが、返金対応はしてくれました。設備は整っていたし、パッと見は清潔に見えたので、設備に関してのレビューはokにしました。
Stayed 2 nights in Dec 2019
Response from OYO Customer Excellence Team on 31 Jan,2020
この度は数ある宿泊施設より、当施設をお選び頂き誠にありがとうございます。しかしながら、私どもの清掃が行き届かずお客様に大変不快な思いをさせてしまいましたこと、誠に申し訳ございませんでした。心から深くお詫び申し上げます。 今回の件を受けまして、当館全室の清掃、特にベッドやバスタブなどは念入りにチェックし、衛生状態を改善いたしました。 今後このようなことがないよう、衛生管理につきまして再度社員教育を徹底していく所存でございます。こちらの不十分な衛生管理で多大なるご迷惑をおかけし、誠に申し訳ございませんでした。 お忙しい中のご投稿、誠にありがとうございます。 何卒よろしくお願い申し上げます。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
很滿意的飯店
是個CP值很高的飯店，位於住宅區，很安靜，距離西院坂阪急、西院嵐山駅步行大約5分鐘，房間寬敞，有小餐桌、小廚房，衛浴廁所也大，還有洗衣機、微波爐、冰箱，整體很滿意
Stayed 5 nights in Nov 2019
Response from OYO Customer Excellence Team on 30 Jan,2020
非常感謝您在眾多的飯店當中選擇入住我們的飯店. 您寫的好評語是給我們的認定與許可. 為了讓今後的客人更滿意,我們全體員工會更加努力,所以如果您會下次入住我們的飯店,我們會很開心. 我們期待您下次的光臨.

10/10 Excellent

WEI CHIH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from OYO Customer Excellence Team on 13 Dec,2019
Thank you for choosing to stay with us for your trip. We are glad to hear that your stay with us has been a good one. We strive to make our future guests' stay a memorable and enjoyable one. We certainly look forward to delighting you once again during your next stay with us!

10/10 Excellent

TAKAMITSU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from OYO Customer Excellence Team on 10 Dec,2019
この度は数ある宿泊施設より当施設をお選びいただきありがとうございます。 これからもお客様に心よりご満足いただける施設を目指し、スタッフ一同精進してまいりますので、 お近くにお越しの際は当施設をご指名いただければ嬉しく存じます。 お客様のまたのお越しを、お待ち申し上げております。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
室内着の用意があるのか分からなくて 念の為持っていったので 良かったのですが 日本人なら 宿には館内着など通常あると思う場合が殆どだと思うので 宿泊情報に 記載があったほうが 宿泊準備をするにあたって 悩まなくて済むと思った。
Stayed 1 night in Nov 2019
Response from OYO Customer Excellence Team on 10 Dec,2019
この度は数ある宿泊施設の中から当館にご宿泊いただきまして、誠にありがとうございます。 また、ご多忙の中ご投稿をお寄せいただき、重ねて御礼申し上げます。 お客様から頂いこの度たお声を基に今後とも更なるサービス・設備の向上に努めて参ります。 お客様のまたのご利用をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

KaiLing

Liked: Cleanliness, property conditions & facilities, room comfort
乾淨舒適
附近機能好，有藥妝也有超市，坐公車和地鐵都很方便；入住時一進房門就很舒適，冷氣很安靜不吵，雖然隔音沒有很好，也沒有到房間打掃，但只要把垃圾放置在門口，每天都會有人去收垃圾，好處是不會有行李物品遺失的疑慮；房內有小冰箱、小洗衣機和微波爐，浴室設有烘乾功能不怕衣服不乾，真的很方便。是以後有機會還會想住的飯店。(退房時會另外收取住宿稅)
Stayed 5 nights in Oct 2019
Response from OYO Customer Excellence Team on 21 Nov,2019
親愛的貴客, 非常感謝您在眾多的飯店當中選擇入住我們的飯店. 您寫的好評語是給我們的認定與許可. 我們很開心聽到您在我們的飯店住得非常愉快. 為了提供給每位客人一個更加舒適的環境,我們會不斷地改善我們的服務與設備. 我們全體人員都非常期待您下次的光臨.

10/10 Excellent

Maverick, nr.Nagoya

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
四条通りからのアクセス至便 ローカルな住宅地の中のホテルです。
Stayed 1 night in Oct 2019
Response from OYO Customer Excellence Team on 15 Nov,2019
この度は数ある宿泊施設の中から当館にご宿泊いただきまして、誠にありがとうございます。 また、ご多忙の中ご投稿をお寄せいただき、重ねて御礼申し上げます。 お客様から頂いたお声を基に今後とも更なるサービス・設備の向上に努めて参ります。 お客様のまたのご利用をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from OYO Customer Excellence Team on 21 Nov,2019
この度は当施設をご利用頂きありがとうございます。 今後も、ご宿泊されるお客様に快適な空間を提供できますよう、サービス・設備の向上に努めて参ります。 またお客様にお目にかかれる日を、スタッフ一同心よりお待ちしております。

10/10 Excellent

天

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有機會會選擇繼續入住
位置不錯，離地鐵站很近，附近也有商家可以逛！ 房間也很乾淨，舒適～ 美中不足的就是有小廚房可是沒有鍋碗瓢盆
Stayed 1 night in Oct 2019
Response from OYO Customer Excellence Team on 21 Nov,2019
親愛的貴客, 非常感謝您入住我們的飯店. 我們全體員工上下都很高興開到您寫的好評語. 您寫的好評語是給我們的認定與許可. 另外,我們也很高興能讓您住得非常舒適. 為了提供給每位客人一個更加舒適的環境,我們會不斷地改善我們的服務與設備. 我們全體人員都非常期待您下次的光臨.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from OYO Customer Excellence Team on 3 Sept,2019
Thanks for the perfect rating, Looking forward to your continuous love and support :) Regards, OYO Customer Excellence Team

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
隔音不好
隔音不好，樓上的腳步聲都聽得到。環境衛生有點不好，看到小強…
Stayed 2 nights in Aug 2019
Response from OYO Customer Excellence Team on 30 Aug,2019
Sorry for the hassle you faced, We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, OYO Customer Excellence Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hostel ever stayed in Japan.
Super Clean and spacious room for 3 persons. It was better than we expected. We stayed only 2 nights and we wish were staying longer. We'll absolutely come back...
Stayed 2 nights in Jul 2019
Response from kelly on 8 Aug,2019
Thank you for rating us with such awesome words, We’ll strive to keep up with your expectations always. Regards, Kelly

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Lugar y Ubicación
Un excelente lugar , muy limpio , confortable y con una gran ubicación , cerca del metro y de varias paradas de autobús para moverse por todo Kyoto . Muy recomendable
Stayed 4 nights in Jul 2019
Response from kelly on 8 Aug,2019
Loved to hear this, Jose! It’ll be great if you could spread the word among your circle. Have a pleasant day ahead :) Regards, Kelly

8/10 Good

Yu Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
入住方便，有洗衣機及微波爐 離阪急電車及嵐山線走路約10分鐘
Stayed 2 nights in Jun 2019
Response from kelly on 8 Aug,2019
Delighted to know that you loved our services, Yu Lin ! Have a pleasant day ahead :) Regards, Kelly

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from kelly on 8 Aug,2019
Thanks for the perfect rating, Norbert! Looking forward to your continuous love and support :) Regards, Kelly

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
附近有兩家超市都很近， 交通方便， 房內有洗衣機、微波爐、小廚房很方便!
Stayed 3 nights in Apr 2019

8/10 Good

JUAN IGNACIO

Liked: Staff & service, property conditions & facilities, room comfort
Buena relación calidad precio
Zona muy tranquila y sin ruidos para dormir. Buena relación calidad precio
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
比較的に綺麗でお部屋も広くて過ごしやすかったです。
Stayed 2 nights in Mar 2019

10/10 Excellent

KAZUHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足
快適に過ごせる 窓口の対応もGOOD 料金も安く泊まれたのでさらにGOOD
Stayed 4 nights in Mar 2019

8/10 Good

hoi ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from housei on 13 Jan,2019
Thank you very much for providing a review for us. Our staff work so hard to make our guests feels like home. Please give us chance to host you again in future!

10/10 Excellent

Hsiuling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超cp值的公寓。交通方便的好地方
離西院站跟公車站牌都只要5分鐘。公寓裏面什麼都有。如果需要餐具煮東西可以租借500日圓。非常方便。大推V(^_^)V
Stayed 4 nights in Jan 2019
Response from housei on 10 Jan,2019
尊敬的客人您好，非常感谢您对我们的认可，这是对我们 最有力的鼓舞，我们会一如继往的为每一位宾客提供优质 服务。期待您再次光临～

10/10 Excellent

Raimondo, 新竹

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務親切，空間很大，出入方便。
Stayed 2 nights in Dec 2018
Response from housei on 3 Jan,2019
感谢您的入住并留下宝贵意见，我们一直致力于为您打造一个温馨甜蜜之家， 您入住的舒适舒心是我们最高追求。期待您再次光临.

8/10 Good

V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近西院站，便利店/超市/daiso/不二家都好近，職員好熱心幫忙/介紹附近景點。一星期以下嘅住宿唔包執房，浴巾面巾reception旁自取更換（但週末未必有得攞）。 值得推介！有機會會再住!
Stayed 4 nights in Nov 2018
Response from housei on 29 Dec,2018
非常感谢您选择入住我们旅馆并分享您的入住体验， 您的满意 是我们最大的责任与荣幸，旅馆致力于为客人提供舒心的 服务；您的到来及肯定是我们不断 进步的动力与方向，非常感 谢您对酒店的肯定及支持，我们真诚的期待您的再次光临

10/10 Excellent

yumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
居心地が良い
いつもスタッフさんが親切にしてくださり、気持ちよく滞在させて貰っています。交通の便もよく、周囲にスーパーや飲食店、薬局もあるので便利。キッチンで自炊も出来るし家のように過ごさせて貰っています。これからも利用させていただく際はよろしくお願いします。
Stayed 3 nights in Nov 2018
Response from ほうせい on 29 Dec,2018
貴重な感想を誠にありがとうございます。こちらの施設を何度もご利用されているようでとても嬉しい限りです。またのお越しを心よりお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location with bus stops and metro nearby(within 5 min walk) the room was clean and has enough space for 2
Stayed 4 nights in Nov 2018
Response from West Avenue Saiin on 29 Nov,2018
Thank you for your excellent feedback. We are happy that you satisfied with our service. Hope to see you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的旅遊住宿體驗
非常好的住宿經驗 客房內乾淨程度不用說 飯店設備有附上吹風機 洗衣機 冰箱 微波爐 還有電腦 還有小廚房可以使用 真的非常便利 距離西院站只要5分鐘 且京都站出發公車都有抵達西院站 去各個地方的距離都很方便 推薦給要在京都旅遊的各位
Stayed 4 nights in Nov 2018
Response from housei on 29 Dec,2018
非常感谢您选择入住我们酒店，也谢谢您的点评，您的支持是我们工作的动力，期待您的下次入住。

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from West Avenue Saiin on 29 Nov,2018
Thank you for your excellent review. We are happy that you satisfied with our service. See you again in the near future.

8/10 Good

Yannik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Top Aber etwas abgelegen
Stayed 3 nights in Nov 2018
Response from West Avenue Saiin on 29 Nov,2018
Thank you for your feedback. And we are sorry for your inconvenient during your stay. We will improving our service as per guest's needs. Hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from West Avenue Saiin on 29 Nov,2018
Thank you for your excellent feedback. We are happy that you satisfied with our service. See you again in the near future.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018
Response from West Avenue Saiin on 29 Nov,2018
Thank you for sharing your feedback. We are sorry for your inconvenient during your stay. We are keep improving our service as per guest's needs. Hope to see you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置方便, 地方乾淨, 3個人住都夠住 下次再去京都會選擇這裡
Stayed 3 nights in Oct 2018
Response from housei on 18 Nov,2018
非常感谢您选择入住我们酒店，也谢谢您的点评，您的支持 是我们工作的动力，期待您的下次入住。

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
綺麗なゲストハウス。でも音が、、。 10月最終週の金土と宿泊しました。 出張で京都に来たので、季節も良いし、ついでに少し楽しもうかなと。 1泊7,500〜12,500。ゲストハウスにしてはかなり高いなと思いましたが、秋の京都では仕方ありません。 部屋はとても綺麗で、案内も必要なことだけを分かりやすく書いてあってよかったです。 とくに、洗濯機に加えて、洗濯物干し用のピンチや沢山のハンガーがあったのは便利でした。あと浴室乾燥機がかなり優れもので、温風をすごい勢いで出してくれるので、下着が半日で乾きました。 一方で、気になったのは音です。 私は音に少し敏感な方で、仕事や睡眠のときは、耳栓をしています。 この部屋は、冷蔵庫、電車、大通りの車、の音がします。 幸い、耳栓をしていれば気にならない程度でしたが、音を気にする人は要注意です。 あと、要望としては、有料レンタルで良いので、部屋着があるといいなと思いました。 ビジネストリップだと部屋着は旅行に持っていかない人が多いと思います。 結論、ゲストハウスで寝て洗濯したいだけの人にはおすすめです
Stayed 2 nights in Oct 2018
Response from Yuki on 2 Nov,2018
この度は当ゲストハウスをご利用いただき、誠にありがとうございました。 当施設のそばには嵐電の線路があります。また西大路通りという大通りにも近いため、車や電車の音は、完全にはシャットアウトできません。その辺りは、ホテルとの造りの違いということで、ご理解いただけたらと思います。 部屋着をご希望ということですので、社内にて提案してみます。貴重なご意見を賜りありがとうございました。 また京都にお越しの際には、当施設をご利用いただけますと幸いです。またのご来館を、スタッフ一同お待ちしております。