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"Staff were polite and courteous even walked us to our room. We loved our room it was so pretty and the shower/bathub was so spacious. One of the best hotel during our 1 mth trip. We will be back here if we visit kumamoto again. Near Xmas the Xmas mkt was right downstairs. Mall is connected to the hotel super convenient!"

"Easy to walk around. Good breakfast. Staff are friendly and helpful "

"If you come, allocate some time to visit the amenities. The amazing amount of amenities is very hard to beat from the public and private baths, free ice cream, Yakult, and warm soba. "

"Good breakfast choices."

"Everything was great except the slow elevators and crowds at the lobby. Got to be patient waiting for the elevators. "

"Incredible experience "

"great location next to the station. friendly staff. clean room with all the amenities. i had a great view of the city. breakfast was excellent"

"Best hot spring, meal is good quality, big parking lot, good place for hiking "

"Staff were awesome. Nice small hotel at great location "