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"The staff were so friendly and so helpful... I would definitely stay there again"

"Excellent. Very professional. Excellent customer services. "

"A beautiful wildlife experience that was so peaceful and nature fulfilled. Staff was also very polite and accommodating. My family and I will revisit for a far and serene journey. "

"Absolutely fantastic. Thank you for a lovely stay"

"It was a great to ve close to everything. The room we stayed in was large and very comfortable. The customer service was amazing. The shopping is in walkable distance. The restaurants are also in walkable distance. The drive to the beach is about 5 min. We loved it."

"Great location and staff"

"Comfortable beds Great food Awesome staff"

"Service was top notch. Staff was extremely friendly and responsive. Traveling as a single adult with 3 children, I felt safe and comfortable. The grounds are impeccable and the hot springs are amazing. Views of the volcano could not be beat!"

"I loved this property it really made my stay perfect, i highly recommend it. The staff was amazing always going above and beyond to make you feel good. i would really like to recognize Laura for being so amazing with us and always trying to accomodate us, someone that really made are stay special was her in any way possible. The rooms where breathtaking specially the Deluxe jacuzzi room i really recommend it if your going with your special someone, i thought we weren't going to have time to use it and it was going to be an extra waste of money, but definitely not. The views from this Hotel are amazing from every angle. IF you really want. a top notch experience this is It, and dont miss out of the Spa, its going to blow your mind. "