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Reviews of Hotel Mitru Sur

4.5 out of 5
Hotel Mitru Sur
Calle 23 Av Fuerza Naval 948, Calacoto, La Paz, La Paz

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 29 reviews" "
Rating 8 - Good. 3 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Stayed 1 night in Jan 2024
Response from Equipo Mitru Dur on 14 Feb,2024
Gracias por su visita

10/10 Excellent

Jonathan, West valley city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities and rooms are nice. The restaurant service is slow.
Stayed 3 nights in Jan 2024
Response from Equipo Mitru Sur on 14 Feb,2024
Gracias por su visita y su sugerencia

10/10 Excellent

Jonathan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Equipo Mitru Sur on 14 Feb,2024
Gracias por su visita

2/10 Terrible

jose

Travelled with partner
Disliked: Staff & service, amenities
No habia mi habitacion
Stayed 1 night in Sep 2023
Response from Equipo MITRU SUR on 16 Oct,2023
Lamentamos que no se haya podido hospedar con nosotros, esperamos poder atenderlo en otra oportunidad

10/10 Excellent

Cecil

Stayed 1 night in Jun 2023
Response from Equipo Mitru Sur on 8 Aug,2023
Gracias por su comentario y su visita.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort in Achumani
Really enjoyed my stay at the hotel. Located in a good neighborhood with access to everything. The rooftop bar is the best. Breakfast buffet greats.
Stayed 1 night in May 2023

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, brand new, comfortable and chic. The sky bar is wonderful. Friendly staff, convenient location.
Stayed 2 nights in May 2023

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service is outstanding, even overwhelming how much staff continuously offers help and solves even the most minor needs. Facilities beyond what you would expect for a hotel this size. Well sized and distributed rooms. Comfy bed. We had a gorgeous view of the La Paz landscape from our room. The only thing that can be improved, and maybe it was only our room, there is a sewage smell at times in the bathroom, that even seeps into the room.
Stayed 1 night in May 2023

10/10 Excellent

Patricia, Carlsbad

Stayed 3 nights in Mar 2023
Response from FRONT DESK on 25 Apr,2023
THANKS A LOT...BEST REGARDS

10/10 Excellent

Stephen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
parking lot
Stayed 2 nights in Feb 2023
Response from Dear Sr. on 29 Mar,2023
Muchas gracias por su calificación...Un placer atenderlo.Thank you very much for your rating...A pleasure to serve you.

10/10 Excellent

Maria R.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d love to come back!
Wonderful service and location! Would gladly stay here again!
Stayed 2 nights in Feb 2020
Response from Mitru Sur Team on 6 Mar,2020
Thank you for your visit and your comments, we are glad to have attended you at the hotel, come back soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a high quality hotel in the southern part of the city. It is a small, very new hotel, with an excellent breakfast and a jacuzzi pool. Rooms are very large and comfortable.
Stayed 1 night in Jun 2019
Response from Mariana on 21 Jun,2019
Gracias por tomarte el tiempo de hacer este comentario. Nos alegra mucho saber que disfrutaste tu estadía. Esperamos volver a atenderte. Saludos Equipo Mitru Sur

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel. Nice rooms and very good service.
Stayed 1 night in May 2019
Response from Mitru Sur Team on 18 May,2019
Dear Olga, thank you very much for your review, we are really happy to know that you have enjoyed your stay with us, we hope to have you again during your next visit to La Paz. Best Regards Customer Service

10/10 Excellent

Jose, HAMPTON, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel for Business or Pleasure !
Brand new hotel !! Love it and definitely I will stay there next time. Beautiful building and very comfortable. Breakfast included was amazing, great view of the city from the Rooftop. Highly recommended !!!!
Stayed 2 nights in Jan 2019
Response from Nicole on 30 Jan,2019
Estimado Jose, muchas gracias por elegirnos y por tomarte el tiempo para escribir este comentario, nos alegra el haber cumplido con tus expectativas, tu opinión es muy valiosa para nosotros, estaremos esperándote en para tu próxima visita! Nicole Mollinedo Departamento de Ventas

10/10 Excellent

ANTONIO TEIXEIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local perfeito.
Excelente.
Stayed 2 nights in Dec 2023
Response from Equipo Mitru Sur on 14 Feb,2024
Gracias por su visita y su comentario

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención e infraestructura, todos muy amables.
Stayed 1 night in Dec 2023
Response from Equipo Mitru Sur on 14 Feb,2024
Gracias por su visita y su comentario

6/10 Okay

Matteo

Stayed 1 night in Dec 2023

10/10 Excellent

sergio eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from J. Antonio on 28 Nov,2023
Thanks for your comment !We are glad to know you had a wonderful experience.

10/10 Excellent

KARLIANY

Stayed 1 night in Apr 2023
Response from Mitru Sur team on 8 Aug,2023
Thanks for your commentary and your visit.

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel in La Paz - Sur
Grosszügiges Zimmer - sehr freundliches Personal - Hängematte im Garten. Wir würden sofort wieder dieses Hotel buchen
Stayed 3 nights in Apr 2023
Response from Gerencia de Calidad on 17 Apr,2023
Vielen Dank für Ihren Kommentar und Ihren Besuch.

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento ,
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Cem

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok...
The hotel, the room and restaurant very good but there is issues about the management. Bolivia is my 36. country that I did visit which one means hundreds of hotel overnights in every class of hotels but I had some first time experience in that hotel. I came to hotel at 7.30 after 12 hours of bus trip and I did ask for early check-in. My room was ready but they did ask 30 $ for 3.30 hours early check-in. After I said I don't want to pay and wait for one hour at the lobby, they let me check-in. I did pay for two person room, to times two person breakfast, and I did ask if it's possible to take breakfast at the first day because I did pay for 4 breakfast and as I will have early check-out, I will eat only 1 breakfast; no it's not possible. Its there choice but before I enter to my room, all seconds towels etc has been removed, surely because I did enter to 5* hotel with dirty back-pack, so I am a potential thief. There is a very good pool at the hotel but you have to buy sleepers for 10 $ and bathrobe is only for suit room clients. And as there is no towels at the pool, I did use one towel for pool and room for two days because I didn't want to ask second one after they treat me like this. Perfect roof bar but no english menu and has to use google translate to order some bites because, even the staff is very friendly, don't understand english. And all this happened at 5* hotel. It's easy to build a nice hotel building but manage it as a 5* hotel demand professional management.
Stayed 2 nights in Nov 2021

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente, pero el desayuno no es como para hotel de 5 estrellas
Stayed 2 nights in Aug 2021

10/10 Excellent

Xavier antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. Simplemente mejorar un poco el servicio de desayuno
Stayed 1 night in Feb 2021
Response from Mariana Pereira -Gerencia de Calidad. on 27 Feb,2021
Estimado Xavier... Muchas gracias por tu comentario y sugerencia... Son muy importantes para nosotros. Esperamos poder atenderte pronto.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia perfeita!
Local maravilhoso, atendimento e limpeza excelente .Quarto impecável e café da manhã perfeito! Super recomendo este hotel!
Stayed 1 night in Jan 2020
Response from Costumer Service Hotel Mitru Sur. on 6 Feb,2020
Prazer em recebê-lo no hotel, obrigado por seus comentários, volte em breve, estaremos esperando por você.

10/10 Excellent

JONG CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suprise
Last 8 years of regular bussines trip in La Paz, I found the best hotel at the moment. This new hotel gives quiet environment, clean and comfortable bedding, excellent climate control system, and hotel staffs kindness. I hope that this hotel keep maintain condition as is now
Stayed 2 nights in Aug 2019

10/10 Excellent

Juan sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es espectacular. En especial el servicio y el trato al huesped son increibles. Las areas comunes son muy confortables, la piscina es muy relajante. En verdad es un hotel unico en la paz. Lo recomiendo sin duda.
Stayed 2 nights in Jan 2019
Response from Nicole Mollinedo on 26 Jan,2019
Estimado Juan Sebastian, agradecemos tu preferencia y el comentario que nos haces, nuestra mayor motivación es que los clientes estén a gusto. Estaremos a la espera de tu próxima visita! Nicole Mollinedo Departamento de Ventas

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy aconsejable
Estupenda opción en La Paz, nuevo, excelente spa y buen servicio.
Stayed 4 nights in Oct 2018
Response from Mariana on 23 Nov,2018
Gracias estimado Carlos por tu comentario. Un placer atenderte. Saludos desde Bolivia!!!! Es tu casa...