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Reviews of Blue Moon Guest House and Saloon

2.5 out of 5
Blue Moon Guest House and Saloon
215 East Convent Street, Lafayette, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 69 out of 119 reviews" "
Rating 8 - Good. 31 out of 119 reviews" "
Rating 6 - Okay. 6 out of 119 reviews" "
Rating 4 - Poor. 9 out of 119 reviews" "
Rating 2 - Terrible. 4 out of 119 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Christin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
For what this is- a hostel - it’s nice. A few things would have helped us as travelers so I do want to point out a few things. It’s cold in the winter in the rooms. They have a space heater but it’s still cold. There are no drawers. I highly suggest - if you need drawers (like we do) there are none. We also needed to plunge the toilet. So if you don’t know how to do that be aware! There are also no windows. I thought there were some behind the curtains but- it’s boards. I wish I had known these things. It was very clean.
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The house was clean and the instructions were good to get in and for the room. The mattress needs to be replaced in the Galorie room and there was a loud clanking noise outside the window with the wind blowing.
Stayed 1 night in Jan 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passed a good time at the Blue Moon!
Great place to relax and enjoy yourself. Good music, (Saturday night). Our room was the Balcony. Very nice and yes, with a balcony. The room is spacious and the bed is comfortable. The common areas downstairs are really enjoyable and have a warm ambience. Downtown is literally across the street. And really just across the street is Bordens ice cream. Banana splits, sundaes and more just like they were 45 years ago. We will return.
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Lillian

Great location, and easy to access! The bed was very uncomfortable, but everything else was good!
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway
We stayed in the Bird's Nest room. Found it to be comfortable and clean.
Stayed 2 nights in Aug 2023

10/10 Excellent

Coree

Stayed 1 night in Aug 2023

10/10 Excellent

Sally

Stayed 1 night in Jul 2023

8/10 Good

Kaitlin

Stayed 2 nights in Jun 2023

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Clean close to areas of interest
Stayed 1 night in May 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, bed was extremely comfortable
Stayed 1 night in May 2023

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Live music downstairs.
Stayed 1 night in Mar 2023
Response from Rabby on 5 Apr,2023
Thank you for a great rating, and we are happy you had a great experience staying with us.

10/10 Excellent

Maruitta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Rabby on 20 Mar,2023
Thank you for a great rating. I hope you've enjoyed your stay.

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was fantastic and surprisingly kid friendly. There is no bathroom in the rooms. Fantastic experience though.
Stayed 1 night in Feb 2023
Response from Rabby on 23 Feb,2023
Thank you so much for your positive review! We're glad to hear that you had a fantastic experience with us and that you found our place to be kid-friendly. We apologize for the inconvenience of not having an ensuite bathrooms but we hope that our other amenities made up for it. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

John, Broussard

Liked: Staff & service, amenities, property conditions & facilities
Best kept secret in Lafayette
Stayed 1 night in Feb 2023
Response from Rabby on 10 Feb,2023
Dear John,Thank you so much for your kind words! We're thrilled to hear that you consider us the best-kept secret in Lafayette. We take great pride in providing our guests with an exceptional experience, and it's rewarding to know that your stay with us met your expectations.Thank you for choosing us as your destination and for taking the time to share your thoughts. We hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy room, large balcony, comfy bed, plenty of towels and little lagniappes. Didn’t use the kitchen but looked immaculate and well-stocked, huge and welcoming like an old fashioned kitchen. Easy access to guesthouse and room. We were welcomed upon entering by a smartly dressed guest from Denmark in the entrance parlor as he was reading by lamplight. Best part of all? Dancing the two-step in the Blue Moon Bar out back to some awesome local musicians & sipping a cocktail after driving from Houston in an unrelenting downpour and under tornado watch! So glad we chose this destination!
Stayed 1 night in Feb 2023
Response from Rabby on 10 Feb,2023
Dear Joann,Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you had such a great stay with us, especially in light of the less-than-ideal weather conditions during your drive from Houston. It's great to hear that you found our room cozy, with a large balcony and comfortable bed, and that you appreciated the little extras like the well-stocked kitchen and the plenty of towels.We're especially delighted to hear that you got to enjoy the saloon, with its great local musicians and cocktails. It sounds like you had the perfect end to your day, and we're glad that you felt welcomed and relaxed during your stay.Once again, thank you for choosing us as your destination, and we hope to have the pleasure of welcoming you back again in the near future.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Room was huge and comfortable, even had my own little private balcony. Communication was excellent. So enjoyed the evening in the saloon with the Cajun jam!!
Stayed 3 nights in Nov 2022
Response from Rabby on 1 Dec,2022
We are so grateful for your kind words. Thanks for sharing your review with us and the community.”

10/10 Excellent

dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky old house with cool decorated rooms. My only complaint and it’s not really, but the house was cold and they did have space heaters going. Loved the outdoor areas even if the saloon wasn’t open. Very cool stay, would def recc to friends.
Stayed 1 night in Nov 2022
Response from Rabby on 7 Dec,2022
Hi Dianne,Thanks for the awesome review. Come back and see us soon. Cheers!

4/10 Poor

matthew

Liked: Cleanliness
Disliked: Amenities
Comfortable room with ice cold ac. Complicated check in and no TV's.
Stayed 1 night in Oct 2022
Response from Rabby on 24 Oct,2022
Dear Matthew, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.Unfortunately, we are not a hotel and we don't provide any TVs inside the room. Our guest house is more like Airbnb without breakfast. Also, if you see our listing's description, it says what amenities we provide.Last but not least, I am sorry that your international texting wasn't working, but we sent you several emails regarding the check-in instructions but never heard anything back. Although your international roaming didn't work, we tried to reach you several times and finally helped you. We wish we could do more than that. Thank you for understanding.

10/10 Excellent

Dustin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m afraid to share this review because it’ll bring proper praise to this place. The Blue Moon is absolutely magical. It’s entire concept is built around culture, community and music. Any adventure into this part of the world should include a stay in this truck special place.
Stayed 1 night in Oct 2022
Response from Rabby on 14 Oct,2022
Dustin,Thank you for taking the time to share your experience. We are glad to know that you had a wonderful stay with us. Because of guests like you motivate us, even more, to work harder.Thank you again.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Rabby on 8 Aug,2022
Thank you for the great rating!

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice room, comfortable and clean!
Stayed 1 night in May 2022

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great no place to stay
Stayed 1 night in May 2022
Response from Rabby on 19 May,2022
Scott, Thank you for such a great rating!

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Rabby on 9 May,2022
Thank you for such a great rating!

10/10 Excellent

Reginald

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have several events playing in the back which makes for a fun lively spot to stay. alot of fun
Stayed 1 night in Mar 2022
Response from Rabby on 9 Apr,2022
Thank you for such a great review and I am so glad that you enjoyed your stay. You are always welcome here.

10/10 Excellent

mellory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Reginald

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is a lot of fun to stay. Live music and venues make it a fun place
Stayed 2 nights in Mar 2022
Response from Arafat on 15 Mar,2022
Thank you for such a great rating and feedback. We are so glad to know that you had a great experience with us. Looking forward to seeing you again soon!

10/10 Excellent

Charles

Stayed 2 nights in Feb 2022
Response from Arafat on 20 Feb,2022
Thank you for a great rating!

10/10 Excellent

Cyd

Stayed 1 night in Jan 2022
Response from Front desk on 17 Jan,2022
Thank you for the great rating!

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live music right there and good night life! Very friendly staff too!
Stayed 1 night in Jan 2022
Response from Front desk on 29 Jan,2022
David, Thank you for your great rating and feedback. It surely made our day! You are always welcome in our guest house.

10/10 Excellent

Kristin

Stayed 2 nights in Dec 2021
Response from Front desk on 3 Jan,2022
Thanks for the great rating!!

10/10 Excellent

Whitney

Stayed 1 night in Dec 2021

4/10 Poor

Roy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I did not like anything except the person who helped me get into the room. The place should have closed their doors. I was the only guest in the inn, the place was very cold and damp, and the saloon was closed. I did not stay the night but had to find another hotel. Not sure if I can get a refund because it was paid for via Expedia.
Stayed 1 night in Dec 2021

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I’ve ever stayed.
Stayed 1 night in Dec 2021
Response from Front desk on 7 Dec,2021
Thank you so much for taking the time to leave us this amazing review

4/10 Poor

Jacqueline

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom smelled so bad I dreaded going in it. No shower. The room floor was so sticky my bare feet stuck to it. Window shutters all broken.
Stayed 2 nights in Nov 2021
Response from Front desk on 30 Nov,2021
Dear Jacqueline, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Front desk on 22 Nov,2021
Thank you for the rating. Please, let us know how we can do it better to earn a perfect score.

8/10 Good

Barbara

Stayed 1 night in Nov 2021
Response from Front desk on 11 Nov,2021
Thank you for taking the time to rate us.

10/10 Excellent

Justin

Stayed 1 night in Oct 2021
Response from Front desk on 26 Oct,2021
Thank you for such a great rating. We are glad that you enjoyed your stay!

10/10 Excellent

mary, COVINGTON

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was so cozy, the virtual staff were accomodating ans eager to please. Enjoyed thr music downstairs.
Stayed 1 night in Oct 2021
Response from Front desk on 25 Oct,2021
Thank you for such a great review. We are very pleased to know that you enjoyed your stay.

10/10 Excellent

Justin

Stayed 1 night in Oct 2021
Response from Front desk on 19 Oct,2021
Thank you so much for taking the time to leave us this amazing rating.

2/10 Terrible

Ty

Stayed 1 night in Oct 2021
Response from Front desk on 10 Oct,2021
DearTY, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

6/10 Okay

Joe

Stayed 1 night in Sep 2021

10/10 Excellent

Gary

Stayed 3 nights in Sep 2021
Response from Rabby on 22 Sept,2021
Thank you for the great rating.

8/10 Good

KIM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to downtown, entertainment and saloon onsite
Stayed 1 night in Sep 2021
Response from Rabby on 22 Sept,2021
Thank you for letting us know about this. Your feedback helps us do better.

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spend a night at the Blue Moon Guest House for the first time. . The service was a little different from the usual (I would assume because of Covid). They have a contactless check-in procedure which was nice. Upon arrival a code was sent to your phone to unlock the door, a code to unlock the lockbox containing the key to your room, and a virtual video explaining the whole process during your stay. It is a small and intimate place. The house feels cozy and the room is decorated with a rustic feel. The live music behind the house was a little drawback but not a big deal for me. Overall, very positive experience and and the house feels like home. Good value for the money as well. Would definitely come again.
Stayed 1 night in Sep 2021
Response from Rabby on 19 Sept,2021
Dear Brad, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Excellent

Talon

Stayed 1 night in Aug 2021
Response from Front desk on 16 Sept,2021
Thank you so much for taking the time to leave us this amazing rating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Front desk on 26 Jul,2021
Thank you for the great rating. We put customer experience and satisfaction as our priority, and your rating reaffirms the hard work we put in every day.

4/10 Poor

Roy

Stayed 1 night in Jul 2021