Laisa Holidays

The toilet was dirty which freaked out my wife… I pulled up to the front of the hotel to check in and drop off my family and a cab driver start cussing and hitting the windows of the car with my family in it! Not the best area. Warning no AC, this is my fault for not checking but still no AC!

Staff were fine, just very minimal with communication. The property was located one block over from the red light District in Frankfurt. No hate to that kind of a situation just that it was a drug infested area of the city. There were literally people shooting up drugs sitting on the sidewalk outside the entrance. The parking garage was expensive, not well marked. And was so tiny and so tight. It was terrifying to even get in and out of and someone hit our car while it was parked down there. AC was terrible. There was barely any hot water. We had this same property booked for later on in our trip here and we canceled and booked a different hotel.

I like the location. The hotel is very quiet. It is a bit dated but it is still very nice. Wish they had better toilet paper.

Breakfast had a great selection. The front desk staff were outstanding. Hotel was clean and felt very safe.

I had a very pleasant stay at Capri Hotel in Frankfurt, and I would especially like to thank the manager, Mohammed for his excellent service. He was very friendly, professional, helpful, and always welcoming. His positive attitude and attention to guests made my stay even more enjoyable. Thank you, Mohammed, for your outstanding hospitality. You are a great asset to the hotel, and I truly appreciate everything you did to make my stay comfortable. I would be happy to stay at Capri Hotel again and highly recommend it.