Villas in Lakeland - Winter Haven

"Good"

"All Staff was great! Cottage was nice, but there were no charging ports which we are used to having in our hotels. The pool at the cottage was too cold to use, but the pools at the resort was awesome! They also allow guests to use the Embassy Suites pool which actually had lounge chairs in the water! The Salty Rim pool bar had a fellow playing guitar and singing, which was piped throughout the pool areas speakers. We loved it!"

"Very friendly staff "

"Room was great roomy and comfortable. Staff was professional, amazing, and went overboard helping our every need. "

"Received daily texts about activities and inquiring if there was anything I needed during my stay. Super accommodating and lovely updated rooms "

"Amenities were great for vacation the water park"

"Good"

"Staff always great. Clean property, clean rooms. "

"The 2 nighttime reception hosts were amazing at helping us feel welcome and went over and beyond the duties to help us with items we needed but couldn't get because of the stores closed.Jill was gracious and that hospitality is hard to come by these days....period!Thank you😚"