Hotels near Lakkam Waterfalls Munnar

"Spa staff rushes people not able to explain well. Dining staff is good but slow and not trained well. "

"The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407 which they still haven’t done. "

"Too much perfume "

"Very nice, modern hotel with clean and comfortable rooms. The staff were excellent, courteous, and made the stay feel welcoming. Overall, it was a very pleasant stay. The only area for improvement was noise, as there was a low humming sound from the bathroom ceiling and corridor noise could carry into the room at times. With a bit more attention to soundproofing, the guest experience would be even better."

"The staff was not very helpful and welcoming. Room very bad. Floors were very sticky. The room walls had signs of leakage. Restaurant staff was nice but the service was extremely slow. We had to wait more that 30 mins just to get one roti. Overall, would not recommend this place. "

"Beautiful hotel in a stunning setting with friendly management and staff"

"The WiFi didn’t work for our whole stay. There was no running hot water available in the shower during the day. It was only after taking a shower later in the day and having cold running water did I find out of the limited availability. We were not informed that running hot water for shower is available only from 6-10am. A hotel of this standard should do better! Also, there is no AC/heating as mentioned in Expedia description - the hotel lobby/restaurant and rooms were very cold during our visit. The restaurant only had limited ala crate items available even though the menu was extensive. Buffet breakfast was decent. Room location and view was good."

"Amazing views. Nice space. Helpfull host."

"Stunning property and amazing staff!"