"We chose this hotel specifically because it advertised a private jacuzzi, which was the main reason we paid extra for this room.
Unfortunately, the experience was very disappointing. When we arrived, our room was not ready at the posted check-in time, and we had to wait over an hour past check-in before we could enter. When we finally got into the room, it had a very strong odor, even after it had been cleaned.
The private jacuzzi that we paid extra for was also not usable. We had to call the staff for help because the cover was strapped down differently than the instructions we were given over the phone. Once staff came to assist and we opened it, it was clear that the jacuzzi did not have adequate water in it and could not be used.
When we asked if we could move to another room, we were told that this was the only room available with a jacuzzi, which was the primary feature we had booked the room for.
Overall, we paid extra for an amenity that we were unable to use, and the delayed check-in and room conditions made the experience even more frustrating."
"Be warned: you CANNOT get to this hotel with your own vehicle! You're required to buy a separate bus ticket in order to get to the hotel.
We weren't told until a couple weeks before our stay that a bus was required to reach the property. We were stunned to find that bus tickets for our family of four were almost TWICE as expensive as the $285 room we booked for a single night.
The property's website told us we would be reimbursed only 80% of the cost. We were a little disappointed, but were content that we were able to cancel the reservation. We contacted the property via email. To our surprise, they told us we would lose the entire cost of the booking.
Ultimately, we booked elsewhere and disputed the charge with our credit card company. They ruled in our favor and we received a credit for the full cost of the hotel room."
"Restaurant food was excellent, though limited in selection. Arctic char and lamb were superb. This hotel is a sleeping place in preparation for the incredible Landmannalaugur mountain and hiking area, both well worth Icelandic prices!"
Commune with nature and explore the great outdoors at Lake Frostastdavatn during your travels in Rangárþing ytra. Wander the parks or discover the area's glaciers.
Commune with nature and explore the great outdoors at Lake Thorisvatn during your travels in Ásahreppur. While you're in the area, wander around the parks.
Landmannalaugar is located in Rangárþing ytra. Rangárþing ytra is home to 69 hotels and other accommodation options, so you can find something that's perfect for your stay.
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If I need to cancel the hotel reservation for my stay near Landmannalaugar, will I receive a refund?
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