- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice villas but can be noisy
Stayed for 7 nights in a Deluxe villa. Location was convenient (very close to Cenang attractions). Initial vibe during arrival was not great because it is tucked next to a budget motel off an unpaved driveway. and there is a construction site behind the villas Also there was no reception area and I couldn't find where to check in initially as there were no signs. Once checked in, the villa was nice. It is not upscale but it is comfortable. Service by the staff was generally good. One issue was that we experienced a lot of noise from the adjacent villa on the fourth night. The villas are in pairs and open so if you have a noisy neighbor, you will hear everything. The staff did acknowledge the issue and management offered us a bottle of sparkling wine and a free breakfast as compensation, which was thoughtful. Overall we enjoyed our stay. If the hotel builds new standalone villas, then we would definitely consider staying again.