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View all photos for Apartment, 2 Bedrooms (Silver)

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Apartment, 2 Bedrooms (Silver)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Apartment, 2 Bedrooms (Gold)

LCD TV

Apartment, 2 Bedrooms (Gold)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Apartment, 3 Bedrooms

In-room dining

Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 75 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 2 Single Sofa Beds

View all photos for Apartment, 1 Bedroom

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

9.2

Location

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 20 out of 50 reviews
Rating 8 - Good. 19 out of 50 reviews
Rating 6 - Okay. 9 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

Reviews

6/10 Okay

Michael

Liked: Amenities
Disliked: Cleanliness
Upon arrival the staff were friendly and helpful. The private underground parking was great for ease of unloading and accessing the apartment. Whilst the apartment was tidy, we found chewing gum on one of the chairs and the furniture was far from comfortable to sit on - although fine if you are just using it for short periods eating. All the basics were there but we would not recommend the kitchen for any serious cooking (Microwave/Combination oven and a small hob). The Wifi was absolutely awful. It constantly asked for a login and when you did connect the signal didn't even allow emails to be sent unless you walked closer to reception. My wife and I resorted to paying for 4G via Vodafone to access the internet, really disappointing. The pool is ok but given the number of apartments, far from relaxing due to how busy it gets. Overall a good location, with basic amenities and would recommend if you just want somewhere as a base to go and explore from.
Stayed 7 nights in Aug 2022

6/10 Okay

Alexandre

Loin des remontées, ascenseurs peu pratiques, appartement/mobilier/sanitaires vieux, literie peu confortable, piscine froide et jacuzzi interdit aux enfants ! La propreté n'est pas au rendez-vous, beaucoup de poussière en arrivant dans le logement. Le ménage n'est pas fait dans les parties communes et le comble, il faut nettoyer la cuisine alors que le ménage est censé être compris dans le prix. À ce prix il vaut mieux louer un appartement et aller au restaurant midi et soir... Nous sommes très déçus, nous nous attendions à une résidence de standing ! Nous n' y reviendront pas
Stayed 7 nights in Feb 2025

8/10 Good

gilbert

Liked: Cleanliness, room comfort
suite probleme chauffage les 3 premier jours on ete compliques apres pas de probleme .residences calme
Stayed 7 nights in Mar 2024

8/10 Good

Estelle

Liked: Cleanliness, amenities, property conditions & facilities
Sehr schöne Wohnungen aber in einer sehr großen Anlage mit mehreren Häusern über die man mit verschiedenen Aufzügen zur Wohnung/Rezeption/Pool kommt.
Stayed 3 nights in Aug 2023

8/10 Good

STEPHANE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Seul bémol, l'accès à l'appartement. Il faut prendre deux ascenseurs et cheminer dans des couloir en changeant de bâtiments. Cela devient compliqué quand il y a du monde qui utilise les ascenseurs car on perd pas mal de temps.

10/10 Excellent

NATHALIE

Liked: Cleanliness, room comfort, communication

Quelques points à revoir

Déplacement un peu compliqué pour trouver l'appartement. Piscine un peu fraîche. Appartement un peu sombre. Garage payant et loin de l'appartement. Personnel au top. Lieu très accueillant
Stayed 3 nights in Aug 2022

10/10 Excellent

HASSAN

Liked: Cleanliness, room comfort, communication

Logement sombre

Logement très spacieux malheureusement on est obligé d’allumer la lumière on plein jour
Stayed 3 nights in Jul 2022

6/10 Okay

Marius

Liked: Cleanliness, room comfort

Good

Whethet it was amazing
Stayed 3 nights in Dec 2020

8/10 Good

estelle

Liked: Cleanliness, room comfort, communication
Good experience , + very friendly staff ( special mention for the handy man) +spacious apartment with all you need inside to cook and to have a wonderful time - the elevators
Stayed 3 nights in Dec 2020

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en famille

Super séjour non loin des pistes Appartement impeccable avec tous les équipe et services nécessaires
Stayed 3 nights in Jan 2020

10/10 Excellent

Umit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Très très bien sympathique magnifique vue sur les montagnes à refaire
Stayed 2 nights in Jan 2020

6/10 Okay

Clément

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Hygiène Spa

Souci de propreté au Spa... vraiment incompréhensible d’avoir un tel outil et de n’avoir personne pour surveiller la propreté !! Sans parler des enfants qui ont accès aux espaces interdits...
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
La décoration très appropriée à la région de montagne
Stayed 3 nights in Dec 2019

4/10 Poor

Nicolas

Disliked: Staff & service, amenities
AIME : SERVICES PROPOSES dans l'offre initiale (wifi, piscine, équipement cuisine, ...) PAS AIME : pas de wifi ni 4G dans appartement alors que vendu dans la prestation (reponse acceuil "oui, on le sait" > pas digne de 4*) + accès espace détente (salon, coin lecture / repos, billard...) fermé à 20h, vu du balcon sur immeuble alors qu'achat prestation Gold, surcout des services supplémentaires (9€ lessive !!)
Stayed 7 nights in Aug 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely stay, very quiet hotel. A little outside Le Grand Bornand further up the mountain. Friendly staff
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

séjour parfait

Une très belle résidence à proximité des pistes, des commerces. Alors oui les quelques ascenseurs peuvent faire peur mais une fois le système compris (et notamment le jeu des passerelles) tout est à proximité et sans être mouillés ! Le personnel est d'une extrême gentillesse, réactif et disponible. Le Spa "o des cimes" est juste superbe Bref un super séjour !!
Stayed 7 nights in Mar 2018

8/10 Good

Angelina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not hotel and Not 4*

Nice, clean and well equipped apartment, especially kitchen (everything you may need even salad spinner and lemon juicer), but no windows in the bedroom It is not really a 4 star hotel, it is more like a self-catering apartment with a concierge and spa. Overpriced. We didn't notice any signs of 4* apart from swimming pool.There was no room service,no cleaning,no breakfast,no safety locker,poor WiFi. You even have to clean the kitchen and strip the beds down before checkout! We arrived late and there was nobody at the reception, the hotel was closed! We didn't get any welcome email and nobody told us that reception closes at about 9p.m. Hopefully, I called a day before to ask about taxi and they told me how to open the locker and get the key if we come late, I got this information only by accident! otherwise we could have spent the night outside! In the locker we have found an instruction how to find the room and it was in French only! It was a real adventure game, there are 5 or 6 lifts, we spent about 30 minutes and used knowledge of all 5 foreign languages we speak. Someone wrote in comments about this problem earlier and they still have not translated even basic instructions and guidance. No towels in spa and they asked us not to wear our flip-flops in spa. It is not hygienic. Location is good for skiing.Good slopes, good restaurants, lots of ski rental shops, friendly people. Not sure if it is easy to store ski in the hotel, we rented lockers down in the village

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snowboard trip

Room was rather small with no view. I wish they had told us that. But we still had a great time.
Stayed 5 nights in Feb 2018

8/10 Good

richard

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect stay

Great modern accommodation in a friendly resort close to all amenities
Stayed 4 nights in Jan 2018

8/10 Good

Chris, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top appartement, we waren blij met de upgrade

Het was een heerlijk appartement dichtbij de piste. We hadden een 4 persoonshuisje geboekt en kregen een 6 persoonshuisje. Dat was heerlijk, want anders was het heel krap geweest (we waren met 2 volwassenen en een baby). Het appartement had een zeer complete uitrusting, ook in de keuken. Dus ben je met 4 personen: boek minimaal een 6 persoonshuisje gold. Bij silver is de tweede slaapkamer erg krap (1 nachtkastje en geen kastruimte).
Stayed 7 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appart'Hôtel au pied des pistes

Très bien placé, au pied des pistes de ski du Chinaillon le charme de la montagne avec une décoration "chalet" très grand et très bien équipé avec un balcon l'accueil de l'hôtel est grandiose
Stayed 2 nights in Dec 2017

10/10 Excellent

Dominique, Beauchamp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour de quatre nuits dans cette résidence accueillante, bien entretenue, très bien située et d'une conception architecturale originale demandant simplement un peu de temps d'adaptation pour s'y orienter.
Stayed 3 nights in Dec 2017

10/10 Excellent

Geneviève

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour agréable

Sejour agréable, accueil souriant et à l' ėcoute .Prestâtions supérieurest à nos attentes Très bon rapport qualité prix
Stayed 7 nights in Jun 2017

6/10 Okay

RB, Bucks

Liked: Cleanliness, staff & service

Good location close to slopes.

Be prepared for a lengthy check in at busy periods.Each individual can takes 10 to 15 minutes and if several people in line and only two staff-get the idea ,extremely frustrating and unnecessary. Else,helpful staff and pool and spa. Other issue to be aware of is the complicated lift system that takes time to get used to.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay even with little snow!

what a lovely aparthotel - staff were smiling and welcoming from check in to check out . Reception area is lovely and welcoming with log fire and and lots of seating. The apartment was a gold standard and had gorgeous views of the slopes. Exceptionally well appointed with 3 bedrooms with comfy beds. As a family of 5 we had lots of space even when we all got the winter vomiting bug!! The spa area is great. My only comment which is not a complaint but more a suggestion would be to have some free weights in the gym. Sauna were great and never crowded when we went at 5 ish each day so I cannot comment about later then that. It's a little bit of a trek to the village but with the lifts no trouble at all. As we usually stay on the slopes this is not ski in ski out. However for the last 3 years at New Years we didn't have enough snow to ski down from the "ski in ski out" apartments, so again no real issues as lifts to ski area are just across the road . Overall a fantastic apartment complex really well run and with delightful reception staff.